my mom is 80+ years old and the installation team has been giving her the runaround. they just keep putting her off. I just don't understand how they can be so dishonest.
Response from Best Buy
April 05, 2025
Hello, Patrick,
Thank you for leaving us a review. As a consumer myself I understand the importance of having assistance when arranging an appointment for your grandmother. We appreciate your feedback, and would like to offer further assistance. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #65012744" when reaching out via social media.
Thank you,
^Ruby
They had the CPU part I needed but buying a cooler for the CPU I asked did it come with paste. No was the response. So I grabbed a tube and bought. Got it home and now I have 2. Wished the workers knew, but my bad for asking I guess.
During our recent visit to this electronics store, we returned for the second time to have a screen replaced on my husband's phone. The establishment was notably clean and well-organized, creating a pleasant atmosphere. The staff members were welcoming, polite, and friendly, which enhanced our overall experience. We were informed that the turnaround time for the repair would be one hour, but the phone was ready in just fifty minutes. Given this positive experience, I would certainly consider this store for any future electronics needs.