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Best Buy Oxford
1100 Oxford Exchange Blvd
Oxford, AL 36203
Services Offered
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Frequently Asked Questions About Best Buy Oxford
How do I check product availability at the Oxford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oxford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oxford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oxford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1542 reviews)
Kim L
August 22, 2024
2 out of 5
When "TRYING" to reach the store in my area (Oxford Alabama) by phone. It is IMPOSSIBLE! I've had NO luck getting in touch with my local store. Every time I call, I have to speak to someone from India. I do NOT want to speak to someone from another country, I want to speak with someone at my local store. BEST BUY ...DO BETTER!!! I don't know whether I am being scammed or if I have actually reached a legit call center for BestBuy. I don't want to discuss my information with someone I cannot understand!! NO JUST NO!!!
Response from Best Buy
August 22, 2024
Hello, Kim,
Thank you for sharing your feedback regarding your experience trying to contact one of our stores. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, and e-mail. Also add Google Review 64104014. We look forward to hearing from you.
Sincerely,
^Deysha
GROVER K
August 11, 2024
4 out of 5
They have a good variety of items and helpful staff.
Eric J
July 19, 2024
5 out of 5
Store Manager was extremely helpful!
Chad D
July 18, 2024
3 out of 5
Over priced. Has turned into more of an appliance/ cell phone store.
Response from Best Buy
July 18, 2024
Hello, Chad,
We appreciate you sharing your experience here with us. We understand how important a great deal can be, and know how we would feel in this situation. We would like to let you know that if you do find a better a price, we do have our Price Match Guarantee. (link located at the bottom) If you do have any other feedback for us please feel free to reach out us through your preferred platform below.
To continue, please contact us on Facebook: @BestBuy (http://facebook.com/BestBuy), Twitter/X: @BestBuySuport (http://twitter.com/BestBuySupport), or Instagram: @BestBuy (http://instagram.com/bestbuy) for further support. For quick assistance, please include your full name, email, phone number, and this review in your message.
Thank you,
^Brandon
https://www.bestbuy.com/site/help-topics/price-match-guarantee/pcmcat290300050002.c?id=pcmcat290300050002