Bad service no customer service bad attitudes nothing good to say except to say if you spend your money there your crazy
Best Buy Anniston AL, seemingly employee Zombies .. With ZIP for personality, ya'd think a smile, greeting, paying ya'd think the cashier would be all smiles to take Ur $.
I almost fell asleep paying on my account.
A 1st ever at a Best Buy
I purchased a dishwasher from Samsung which was to be delivered by Best Buy via the Oxford AL store. I was not given any options for delivery dates/times and am unable to do so as I am not provided any available dates when attempting to manage my order. I have contacted Best Buy multiple times, and have been shuffled around each time, finally being told each time that they don't have the ability to change the date but will put in a ticket with support. I never heard from them.
I tried calling the store directly, which is an impossible task. You call the local number and no matter what option you select, you are routed to an offshore call center.
It is ridiculous. I will be canceling my order and making my purchase with someone who actually cares about their customer.
Super helpful staff from the minute I walked in helping me find everything I needed.