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Best Buy Spanish Fort
Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Spanish Fort
How do I check product availability at the Spanish Fort Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spanish Fort Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spanish Fort stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spanish Fort Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2457 reviews)
Leah O
February 09, 2026
3 out of 5
I paid for extra protection for my phone which consisted of free screen protector replacement. Having to wait in line for 20 minutes and then people with appointments get to go ahead of you then having to wait longer until the other customers were served was quite time-consuming considering all I needed was I protector for my screen replaced. Couldn't wait any longer had to do it myself. Even though I paid for it to be done for free. It seems like there could be more employees in the geek squad section instead of just one employee helping all of the customers.
Response from Best Buy
February 09, 2026
Hello, Leah,
Thank you for reaching out to us here to share your feedback. We understand how important a screen protector can be, and we would like to take a closer look into this with you. Please send us a private message or DM at the following Social Platforms with Google Review# 115097.
Facebook (https://bby.me/bowjbw)
Twitter/X (https://bby.me/ai58li)
Instagram (https://bby.me/1e6txb)
We look forward to assisting you there.
Michelle M
January 29, 2026
5 out of 5
Very nice store, helpful employees.
Rita W
January 23, 2026
5 out of 5
Tech department is always very busy, but remain calm, friendly, and efficient.
kitty c
January 23, 2026
3 out of 5
I returned my IPad for repair. It was lost for 30 days. I’m not sure it was Best Buy’s fault. But next time I will Drive to The Apple Store in Birmingham.
Response from Best Buy
January 23, 2026
Hello,
Thank you for your review. It's concerning to hear that your device was missing during your recent repair. This is not the experience we would want for you.
So that we can formally document your feedback, please send a private message or DM on Facebook: (https://bby.me/xzlvk1), Instagram: (https://bby.me/mikf0y), or Twitter: (@BestBuySupport). Be sure to include your Google review 108180.