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Best Buy Tuscaloosa
1800 McFarland Blvd E
Tuscaloosa, AL 35404
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
More to Explore
Frequently Asked Questions About Best Buy Tuscaloosa
How do I check product availability at the Tuscaloosa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tuscaloosa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tuscaloosa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tuscaloosa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1649 reviews)
Maggie S
September 09, 2024
5 out of 5
Great customer service
Tommy S
September 01, 2024
4 out of 5
Store is clean....parking lot is not the best. Customer Service could use some work.
Randy V
August 26, 2024
5 out of 5
Staff was helpful and knowledgeable. Item we were looking for was in stock. Great experience.
Kolton S
August 22, 2024
1 out of 5
Super disappointed in the service here. Schedule an appliance delivery for today a month ago. They can’t give you a delivery window until basically day of delivery so I had to clear my entire day to make sure I would be there. Then this morning they just cancel the delivery and don’t give me any reason why. I talk to support they can’t give me a reason and just tell me I have to reschedule. So now I have to clear an Entirely different day. It is not easy to just clear an entire day. I am losing money by having to miss work… terrible customer service.
I understand things come up but it is first thing in the morning. You’re telling me they can’t come up with a solution and still get it delivered today?
It sounds like to they just over scheduled delivered today and decided to just cancel mine. Beyond mad about this.
Edit***
They reached out to “make it right” rescheduled my delivery for Saturday. Well guess what today I get a message that it was been rescheduled for another whole other week now!!!! This is absolutely ridiculous and I will never do business with Best Buy again. Worst customer service I have ever seen in my life.
Response from Best Buy
August 22, 2024
Hi, Kolton!
Thank you for sharing your experience. I know how important it is for an appliance delivery to go as planned, so we hate to hear about what occurred. We never want a customer to have this happen, and we'd like to follow up.
To continue, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with “This is in regards to my Google review case #64103403” and share your full name, email, and phone number.
Thank you,
^Allison