Frequently Asked Questions About Best Buy Tuscaloosa
How do I check product availability at the Tuscaloosa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tuscaloosa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tuscaloosa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tuscaloosa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1806 reviews)
Scott G
January 17, 2026
3 out of 5
Decent store, harder to get help anymore especially from people who know anything but basics.
Response from Best Buy
January 17, 2026
Hi,
Thanks for leaving your review. It's unfortunate that you found it difficult to get help, we understand why that would be frustrating. We would like to get some more information regarding your visit and document your feedback. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 105828 in your message to us.
X: https://bby.me/oqo9yu
Facebook: https://bby.me/mde4o9
Instagram: https://bby.me/hooro4
Dawn D
January 13, 2026
4 out of 5
Didn't have the brand I wanted but store was nice and people asked if they could help.
Lorando W
January 13, 2026
5 out of 5
Great service
Chase N
January 09, 2026
5 out of 5
I highly recommend their curbside pick up. They make it extremely easy and the employees who bring the items out are always very quick and friendly!