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Best Buy Tuscaloosa
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Tuscaloosa
How do I check product availability at the Tuscaloosa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tuscaloosa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tuscaloosa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tuscaloosa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1704 reviews)
Janice C
February 18, 2025
3 out of 5
Didn't look up u s b for photo printer told bring more information back
Response from Best Buy
February 18, 2025
Hello and thanks for reaching out on Google, Janice.
We understand the frustration when unable to get help. For assistance, please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64827911.
Kindly,
^Graham
Jeremiah V
February 17, 2025
1 out of 5
TOOK AN HOUR, and no offer to make the situation better
I ordered a helmet for instore pickup, got there and asked a worker if it was ready, she checked for me and said yes. I go to the pickup line and the lady there says it's not ready for pickup. I go over to where the helmet would be, and it's not there so I wait in line again and tell the lady again. she says it's not ready again and I ask her to check behind the desk, it takes her and three workers to look behind and there it is. Then they have the manager come over and try to say the order has been picked up, they have to message tech support and I ended up waiting almost an hour before I can leave with the item I already paid for. They made no attempt to make the situation better, no offer of a refund or points or anything. I had to miss a class for what should have taken 5 minutes.
I was patient with the workers but the complete disregard for my time is unacceptable. I know that it wasn't there fault that the system glitched, but they could have cancled the oder and I gladly would have paid at the front to save the 50 minutes of wait time. never ordering online pickup again.
Response from Best Buy
February 17, 2025
Hello there, Jeremiah!
Thank you for taking the time to reach out on Google with a review. We are dedicated to making every online order a seamless process from start to finish. In a situation similar to the one you have detailed, I would also reach out for support. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64823710 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Sincerely,
^Ryan
Tina O
February 04, 2025
5 out of 5
Great customer service! Ms. Daniella was amazing, very knowledgeable in the products I was looking for. I’m very pleased with the products she recommended. Professional, polite, and personable.
The Geek Squad helped me move everything from my laptop to my new desktop. The too were professional and completed their service sooner than anticipated.
Elizabeth H
January 29, 2025
5 out of 5
Wonderfully efficient and helpful