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Best Buy Tuscaloosa
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Tuscaloosa
How do I check product availability at the Tuscaloosa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tuscaloosa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tuscaloosa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tuscaloosa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1756 reviews)
Orly A
August 22, 2025
1 out of 5
I purchased a washer and dryer a week ago. The associate was incompetent, since he couldn't explain nothing about the product. At the end, he called someone else who explained to me the product. Then the "Associate" scheduled the delivery for Saturday 23, showing in my purchase order. One day before, I received a message saying I need to schedule my appointment. I called Best Buy Tuscaloosa, and they let me on hold for first 20 minutes, and after that (I have to call again since they never answer) 54 more minutes. My whole lunch break!. The didn't want to put a Manager on the phone. At the mean time...the chat...after dealing with them for over 40 minutes...they couldn't solve the problem. So...They wait last minute to inform you the delivery is not going to happen, they keep you on hold for a long time...at the end...they don't take care of you. Poor...very poor service...Specially Best Buy Tuscaloosa.
Response from Best Buy
August 22, 2025
Hello, Orly,
Thank you for your review. I'd certainly be frustrated if I couldn't find help when a delivery order doesn't go as expected, so we appreciate this feedback. If you are in need of assistance or want to formally document your experience, please send a private message on social media. Please include Google Review 33272 in your message.
Here are the links to our socials: Facebook (https://bby.me/uoxyno), Twitter/X (https://bby.me/x13bso), or Instagram (https://bby.me/pxum4j)
Regards,
^Meghan
David J
August 01, 2025
4 out of 5
Found TV at a great price. Better than Sam's Club.
charles l
July 25, 2025
1 out of 5
poor customer service
Response from Best Buy
July 25, 2025
Hello, Charles,
Not getting the help you need when you're in the store can be really difficult. If you are still in need of assistance or would like to formally document your experience, please reach out via private message on social media. Please include your name, phone number, and email in the message to connect with a Social Resolution Specialist.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please include Google Review 20417 in your message.
Kind Regards,
^Meghan
Robin L
July 16, 2025
5 out of 5
An employee helped me look into if headphones were discontinued for am fm headsets...there discontinued.