Went in store to purchase an iPad but had no idea which one would be suitable for my daily use. Met an associate, Daniella, who was super kind to show me different options, perks and even alternatives for cases, pencils, etc. Beyond satisfied with her help, definitely recommend her assistance.
RK2KDragon
April 14, 2026
The workers don't seem to be knowledgeable enough about computers to help people out
Response from Best Buy
April 14, 2026
Thank you for sharing your experience. We try to pride ourselves in ensuring we provide great customer service. This is not the feel we want for you when you visit one of our stores. We definitely expect our employees, from top to bottom, to conduct themselves as professional and knowledgeable as possible in every situation. We'd like to get this reviewed for you further.
Please send us more details through our social media channels on Instagram (https://bby.me/Yr8omT), X/Twitter (https://bby.me/iQ6KBk) or Facebook (https://bby.me/uOeTvd). Please send us a message with the full details of what took place. Also add Google Review 141468. We look forward to hearing from you.
Exelent place and location
I expected more from the GeekSquad. I basically soved my own MacBook issues.