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Best Buy Conway
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Conway
How do I check product availability at the Conway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Conway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Conway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Conway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1530 reviews)
Nancy F
January 11, 2025
2 out of 5
I bought 4 thousand dollars worth the appliances at their store in Conway. When I had problems with the fact that the dryer was not hooked up to to the vent, they wouldn’t even come out to check. They told me I needed to call LG. I will never buy another thing from Best Buy again they’re the laziest company I ever met. You think you give them $4000 they’d be at least come out and check they installed it
Neal R
January 07, 2025
1 out of 5
Disappointing store to visit. Several times and I will not return. They should shut stores down and just do retail online. They ether don’t have what your looking for or have no checkers. Expect to wait in line 20 mins.
Response from Best Buy
January 07, 2025
Hello, Neal,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64653867. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64653867
Thanks,
^Ezra
Jane B
January 02, 2025
5 out of 5
Very pleased with the installation experience of our new Samsung TV by Michael E. and Jermar T.
on 12/31/24. (They work out of the North Little Rock store and we live in Conway.) There was a “snag” getting the sound bar to communicate with the TV but Michael patiently researched and successfully worked through it. He also took extra time to set up the remote, making it more convenient to get the apps we use. Thanks guys!
Glen R
December 28, 2024
5 out of 5
Had to return an appliance and it went really smoothly