How do I check product availability at the Conway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Conway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Conway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Conway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1660 reviews)
Jimmy C
June 23, 2026
5 out of 5
Had a good sale on HP laptops. Saved $300 over any other store. Th as nks for helping us get everything setup.
Zac F
June 15, 2026
2 out of 5
I think Best Buy is going to go extinct before too much longer. The store is not the best buy anymore. They don't compete and they have little in the ways of stuff that people need. The have more security than sales people. Just throw in the towel and be done.
Response from Best Buy
June 16, 2026
Hello,
We appreciate you taking the time to share your feedback. We would be happy to document any concerns you have with us. Please connect with us through social media. You can find us on Facebook (https://bby.me/Nbsq4s), Twitter/X (https://bby.me/J98sbT), or Instagram (https://bby.me/AeiIot). Please reference Google Review, #173006.
Deborah h
June 11, 2026
1 out of 5
No wonder best buy is the geek squad. All the people work there are geeks. I will never go back too that store.
Response from Best Buy
June 11, 2026
Hello,
Thanks for sharing your feedback with us. We're not sure what happened to cause you to want to not return to our store, but we'd like to learn more.
Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/dzdNvD), Twitter/X (https://bby.me/Ano7J4), or Instagram (https://bby.me/7I74la). Please also mention your "Google review #171476" in your message.
Ruben A
June 08, 2026
5 out of 5
Bradley Turnage did a great job replacing my screen protector and showing me stuff to get for my phone around the store. Give this guy a raise!!!