How do I check product availability at the Conway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Conway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Conway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Conway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1566 reviews)
Bryan B
May 16, 2025
1 out of 5
Horrible experience like the rest of them.
david g
May 07, 2025
5 out of 5
Very nice. Staff were friendly, helpful and efficient. Picked up my online purchase and associated supplies and they took back used electronics for recycling without charge..
Perla
April 30, 2025
2 out of 5
Wanted to buy a MacBook Pro if they would match price from Walmart online platform. But they didn’t just because the price from Walmart online comes from a Walmart third party vendor. They claims they don’t know from where the third party gets their laptop. They don’t match from Amazon either. I could not pass the over $200 dollars difference from Walmart
A P
April 16, 2025
2 out of 5
Never in stock "we can order it" store.
Response from Best Buy
April 17, 2025
Good Afternoon, Valued Customer.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:65049505" for reference. You can find us here:
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https://twitter.com/bestbuy
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https://www.facebook.com/bestbuy
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http://instagram.com/bestbuy
Kind Regards,
^Trey