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Best Buy Conway
Services Offered
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Samsung Experience Shop
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Conway
How do I check product availability at the Conway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Conway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Conway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Conway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1510 reviews)
C.Scott H
November 07, 2024
1 out of 5
I just wanted some work done, and they keep trying to sell you a package for $179
Response from Best Buy
November 07, 2024
Hello, C.Scott Hunter,
Thank you for taking the time to leave a review. We really appreciate your feedback. We know pushy sales is not something our customers want, so we can understand your disappointment. If you'd like assistance or would like your feedback formally documented, please send us a private message on social media with your name, phone number, and email. Please mention Google Review 64396308 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Warm Regards,
^Meghan
Christian H
November 05, 2024
1 out of 5
Do not EVER buy an appliance here. You buy and sign up for one delivery date/time, and then you get moved around 6 different times to fit into their scheduled "availability." I have emails confirming one delivery date that will not be meant. Buyers beware here. Go to Lowes or Home Depot. At least they'll get it delivered in time...
Response from Best Buy
November 05, 2024
Hello, Chris,
Thanks for reaching out and providing your feedback. Purchasing a new appliance should be a time of joy so I can understand how you might be feeling. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64390607. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64390607
Thanks,
nita m
October 31, 2024
1 out of 5
Very cold and impersonal, suggested their in-house geek squad for my issue with downloading photos from an old camera I was having trouble with. Wanted $100 (ONE HUNDRED DOLLAR'S)to do this with the memory card reader I had just purchased!!! I might not be tek savvy, but I'm not stupid!!! Will never go back, except to return the memory card reader!!
Response from Best Buy
November 01, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also needed some data transferred from an old device a few years ago, these things can get pretty tricky. I was happy that the Geek Squad was able to save my information to a new drive so that I didn't lose it. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64374809".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
william C
October 25, 2024
3 out of 5
Good help