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Frequently Asked Questions About Best Buy Fayetteville

How do I check product availability at the Fayetteville Best Buy?
How do I check my order status?
My local Fayetteville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fayetteville stores’ holiday hours?

Recent Reviews

4.0
(2339 reviews)
Lori K
May 05, 2025
5 out of 5
Absolutely love this place.
Prolific L
April 26, 2025
1 out of 5
Best Buy: A Masterclass in Corporate Greed On Thursday night, I found a refrigerator at Best Buy, clearly marked with an Open Box price. I took a photograph — price tag and all — planning to return Saturday so that my husband could see it as well before we finalized the purchase. When we returned less than 36 hours later, the same refrigerator, still sitting in the exact same spot on the showroom floor, had mysteriously increased by $700.
When I asked the manager to explain this blatant price gouging, we were given a laughable excuse: "tariffs." Let’s be absolutely clear:
Tariffs do not retroactively apply to inventory that is already on the sales floor. This was not an accident. It was not a misunderstanding. It was a deliberate, greedy, and unethical move designed to wring more money out of unsuspecting customers under the flimsiest of pretenses. To the manager’s credit, he attempted to adjust the price to match the Thursday tag — but Best Buy corporate has stripped its managers of any real authority to assist customers. The system would not allow the override, and the manager had no means to correct the situation. Rather than empowering their staff to prioritize fairness, Best Buy has chosen a model where corporate greed triumphs over common sense and basic ethics. Best Buy embodies everything wrong with corporate America today: greed, deception, and complete disregard for customer trust. Congratulations, Best Buy — you did not just lose a sale. You lost a customer for life.
Linda H
April 18, 2025
1 out of 5
I only wish that I I could give zero stars. The Fayetteville, AR store has, hands down, the worst customer service that I have ever seen. I went in to purchase a tv and no one would come and help, even when I ASKED for help. Before she would send anyone to help me, she wanted to know if I was going to buy one. Seriously??? You lost that sale. 😡
Response from Best Buy
April 18, 2025
Hello, Linda, Thank you for your feedback. We understand it's challenging when you don't receive the necessary assistance. Providing positive customer experiences is a top priority for us, and we appreciate you letting us know where we can do better. So that we can formally document your feedback, please send a private message or DM on Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport) with your full name, phone number, and email address. Please reference your Google review 65055645. Kind regards, ^Pre
Christian Z
April 15, 2025
4 out of 5
Nice selection, the employees are very aggressive and obviously are trying to sell. It just gets annoying after a while. My 1 visit i was approached by 10 employees.

About Best Buy Fayetteville

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