header_logo

More to Explore

Frequently Asked Questions About Best Buy Fayetteville

How do I check product availability at the Fayetteville Best Buy?
How do I check my order status?
My local Fayetteville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fayetteville stores’ holiday hours?

Recent Reviews

4.0
(2379 reviews)
Dan B
August 22, 2025
5 out of 5
Great customers service
TheScarecrow023 “
August 16, 2025
2 out of 5
Worst online pickup order experience ever. A friend tried buying a console online to pickup in store and when a “crash in their system” occurred, and then asked very personal questions about family members? Why does a family members name need to be known to buy a console? By the time they were in the store why could they not identify him and let his order be picked up? Double charged and a refund hopefully on the way, well wait and see on that, but 1 hour pickup turned into 4 hour wait with no questions being answered.
Xianfeng J
August 15, 2025
1 out of 5
Bought a brand new Nintendo Switch 2 from Best Buy just two months ago and it completely stopped working. Went back to the store expecting at least some help, but they refused to handle the return or even ship it for repair. All they said was to “contact Nintendo yourself.” Extremely disappointed with the after-sales service. For such an expensive purchase, I expected better support instead of being left to deal with the manufacturer on my own. This will be my last time shopping here.
Response from Best Buy
August 15, 2025
Hi, Xianfeng, Thank you for your feedback. It can be challenging when a device malfunctions prematurely. Our goal is to make these occurrences as minimal as possible and provide support wherever we can. To formally document your concerns, please feel free to reach out to us on Facebook (https://bby.me/3iqx8y), Instagram (https://bby.me/vrl4tu), or Twitter (@BestBuySupport). Be sure to mention your Google review 29710. Kind regards, ^Pre
Brayden J
August 13, 2025
5 out of 5
Came in for a quick glance at a couple of phone options and the associates in store came up to offer help two to three times without feeling pushy. It was one of the better experiences I’ve had in Best Buy! Great location and great service.

About Best Buy Fayetteville

bestbuy.com