Angelena S
December 03, 2025
I don’t know a better in-store place than Best Buy for electronics. The customer service is amazing and in fact, upon buying a Mac Mini, we were able to skip the waiting line and get checked out immediately. Unsure if it’s because it’s an Apple product, but it made me feel like I was making an important purchase. We went on Black Friday and they had a lot of specials going, in fact, you can’t go to Best Buy without seeing someone else walk out with a brand new TV. Don’t forget to check out the Meta glasses and oura rings!
5 stars for the young man working the back center kiosk in the TV area today ≈ 2PM. We came in to find a single 55” Samsung TV. They only had one in stock, hidden, and our man (Lee? Leo? Lou?) found a needle in the haystack. Wonderful job sir
-1 star for the bearded manager bro with shaved head. He told me he was helping to look” when clearly he had zero intention of doing so. Tossing simple-minded nonsense out like this is offensive to those with baseline intuition. FYI
Bradley E
November 24, 2025
Walked in to buy a TV. Simple enough. The associate answered my questions just fine at first. Then I gave him updated contact info, and he sighed like I’d just asked him to rewire the building.
I paid. Receipt prints. He hands it to me with two fingers — like it was mildly hazardous — and immediately turns his back to chat with coworkers. No “thanks,” no “need anything else,” no eye contact. Apparently, once the card runs, human decency clocks out too.
Walked up front and asked for a manager, explained what happened. His response: “So what do you want me to do about it?” Outstanding leadership example. I asked what he would do or how it would make him feel, and he admitted it would probably aggravate him too. Then said he’d mention it to the associate and the district manager.
I’m not asking for special treatment — just basic professionalism. I bought a TV, not attitude.
Rachel W
November 11, 2025
Drake was really helpful. Great guy!