Frequently Asked Questions About Best Buy Fayetteville
How do I check product availability at the Fayetteville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fayetteville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fayetteville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fayetteville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2329 reviews)
David c
March 21, 2025
2 out of 5
Big store just don't have much in there
Response from Best Buy
March 21, 2025
Good Afternoon, David.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64952766" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Travis H
March 19, 2025
1 out of 5
This place is on its way to being shut down. No employees to help and after waiting for over 30 minutes, the kid helping me had the worst attitude. I ordered what I needed from Amazon before I left the store and the next day my item was delivered. What a waste of a drive and more importantly my time. Can you say Circuit City?
Response from Best Buy
March 20, 2025
Hi Travis,
Thanks for sharing this review with us here. I'm concerned to hear you feel this way, and that the service you received from us didn’t meet expectations during this visit, which I understand would be disappointing. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64947973.
Thanks,
^Caleb
Rob W
March 15, 2025
1 out of 5
Don't bother calling this store on their landline listed phone number.
They may not be trained on how to answer a phone ? Tried to call
to check stock on an item as the website is not dependable either. How does this location stay open ?
Response from Best Buy
March 15, 2025
Hi, Rob,
Thank you for sharing your review with us. While our stores currently do not take calls, so as to allow for quicker assistance inside our locations, we offer assistance through a variety of avenues, such as chatting on BestBuy.com, calling (888) BEST-BUY, which is (888) 237-8289, and through our social media platforms. We understand how important it is to get your questions answered properly and would be happy to help.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64929185" in your message. Thanks!
Regards,
^April
Darren R
March 11, 2025
4 out of 5
Been a couple of times, but the only thing is they don't like to return items or sell individual parts, so I just go to the best buy on promenade for that kind of stuff.