The manager here was awesome!! I bought a desktop with a warranty online and he ended up switching me to a different warranty and saved me $70! I think his name started with an M. I will definitely be going back to this location if I need anything else because of him!
I came in today to get my phone screen replaced and was browsing while I waited. An employee approached me and asked if I needed help. I politely said no, and he responded with a smirking comment along the lines of, “You’re here to buy something, right? Or what are you doing?”
The comment made me feel uncomfortable and unwelcomed. Customers should be able to browse without being questioned or made to feel out of place. A more respectful and professional approach would go a long way.
I was helped by Ele she was amazing and upbeat. Got me in and out of the store with no worries. Give her a bonus. Customer service like that will keep the company around for a long time. 🙂👊🏻
Exelente servicio yen general