header_logo

More to Explore

Frequently Asked Questions About Best Buy Fayetteville

How do I check product availability at the Fayetteville Best Buy?
How do I check my order status?
My local Fayetteville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fayetteville stores’ holiday hours?

Recent Reviews

4.0
(2402 reviews)
Andrejka C
October 17, 2025
2 out of 5
Yesterday I brought my Sodastream cartridge to exchange for a refill. The person at the register, I think is a manager named Jey failed to give me a new cartridge, Jay gave me my old one back. Today I had to do a three hour round trip to get the cartridge refill. Then the lady with the snake tattoo on her forearm delayed me several minutes said she could not give me my replacement without Jey's confirmation returning the cartidge I purchased yesterday would not cause depletion in the stock .... ? I am not asking for a free cartridge... I want what I paid for... And Jey did not even glance at me, much less apologize for the inconvenience he caused me, which I wonder if it was on purpose?
Response from Best Buy
October 17, 2025
Hi there, Andrejka, Thanks for taking the time to leave a review. This is far from the experience that we strive for our customers to have. Please send us a private message via social media so that we can look into this closer. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Please mention the phrase “Google review #57220” when reaching out on social media.
Alondra _
October 16, 2025
1 out of 5
Worst customer service ever! Tried asking about a subscription that i didn’t want anymore and while the workers tried helping me one of the managers there came up and told the workers to not help me and that i was crazy in English them thinking I couldn’t understand! This made me feel horrible because I’ve never had anything like this happen to me before at any other location.
Response from Best Buy
October 17, 2025
Hello Alondra_ We appreciate your review Alondra. It's unfortunate for us to hear that you were not able to find the help you needed with your subscription so we can understand why you would feel disappointed. We would like to see if we can help. You can contact us through social media at a link below and reference Google Review #56895 in a private message to start. Facebook (https://bby.me/0hbxlq) Twitter/X (https://bby.me/c9wbso) Instagram (https://bby.me/vrg9yh) Thanks,
Catie H
October 15, 2025
5 out of 5
Kayla in electronics was so helpful with computers.
Travis S
October 12, 2025
4 out of 5
This is one of my favorite places to shop for home electronics. Vehicle audio is lacking but their installation costs seem to be a bit lower than other places I've been.

About Best Buy Fayetteville

bestbuy.com