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Frequently Asked Questions About Best Buy Fort Smith

How do I check product availability at the Fort Smith Best Buy?
How do I check my order status?
My local Fort Smith Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fort Smith stores’ holiday hours?

Recent Reviews

4.0
(2183 reviews)
Talithia J
December 28, 2024
4 out of 5
excellent customer and knowledge on products
H&H P
December 22, 2024
2 out of 5
You cannot speak to anyone from USA. 30 MIN wait what a joke lost my business 😒
Response from Best Buy
December 22, 2024
Hello, Thank you for sharing your review. We understand how important it is to be able to get assistance in a timely fashion and would like to follow up with you to learn more about your visit. We would be grateful to have you connect with us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64595767" in your message. Thanks! Regards, ^April
Roger R
December 22, 2024
5 out of 5
Ordered natural gas clothes dryer on December the 14th. According to the shipping information it should arrive for pickup on the 17th. Received an email on the 16th stating our order was ready for pickup. That was the fastest turnaround time I have ever experienced with a major retailer. Picked it up, got it installed and life goes on. Good job Best Buy
KD F
December 21, 2024
1 out of 5
Every employee are nice and will go out there way to help. I'd purchased a washer and dryer and they left the parts out for both paying extra when they should've been free. I asked the employee for assistance for help to send someone to the house and all he said was to YouTube it. Never again coming here nor buying anything else from this company.
Response from Best Buy
December 21, 2024
Hi there, Thank you for taking the time to share this review here. We pride ourselves on being an open and welcoming environment, and being told to check YouTube for help is far from our expectations. We would like to get some more details from you and see if we can help. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64589303. We look forward to hearing from you! Regards, ^Katie

About Best Buy Fort Smith

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