Frequently Asked Questions About Best Buy Fort Smith
How do I check product availability at the Fort Smith Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Smith Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Smith stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Smith Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2186 reviews)
Bridgida M
January 14, 2025
5 out of 5
Customer sales representatives are very polite and helpful and it is clean and in good order
Talithia J
December 28, 2024
4 out of 5
excellent customer and knowledge on products
H&H P
December 22, 2024
2 out of 5
You cannot speak to anyone from USA.
30 MIN wait what a joke lost my business 😒
Response from Best Buy
December 22, 2024
Hello,
Thank you for sharing your review. We understand how important it is to be able to get assistance in a timely fashion and would like to follow up with you to learn more about your visit.
We would be grateful to have you connect with us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64595767" in your message. Thanks!
Regards,
^April
Roger R
December 22, 2024
5 out of 5
Ordered natural gas clothes dryer on December the 14th. According to the shipping information it should arrive for pickup on the 17th.
Received an email on the 16th stating our order was ready for pickup.
That was the fastest turnaround time I have ever experienced with a major retailer. Picked it up, got it installed and life goes on.
Good job Best Buy