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Frequently Asked Questions About Best Buy Fort Smith

How do I check product availability at the Fort Smith Best Buy?
How do I check my order status?
My local Fort Smith Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fort Smith stores’ holiday hours?

Recent Reviews

4.0
(2369 reviews)
Trish M
October 23, 2026
5 out of 5
Donald, Mgr Brent, and Dyana worked tirelessly to make our computer buying experience a positive one. Excellent customer service from this team of experts!
Tommy W
October 17, 2026
1 out of 5
Went in today to purchase a washer and dryer, found the model we wanted went and found a salesman, had him come over told him we wanted to buy it, and while he was working out the deal, an older couple came up with their salesman decided they wanted it and he said well I guess we’re selling it to them and it was the only ones in stock. Very bad experience.
Response from Best Buy
October 17, 2026
Hello there, Tommy! Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience purchasing a washer and dryer. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #239801" for reference. You can find us here: Twitter(X): https://bby.me/ZgLm0q Facebook: https://bby.me/X9uAom Instagram: https://bby.me/0YlbhJ
Jonathan C
October 16, 2026
3 out of 5
Did not have what I needed for my phone. They were helpful directions me to the row where I might find my phone screen protector.
Response from Best Buy
October 16, 2026
Hello, Thank you for your review. We completely understand how disappointing it is to come into a store and not find what you're looking for, so we appreciate you reaching out. If you are in need of assistance in locating an item or you would like to formally document your review, please send us a private message on social media. Please include Google Review 239158 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Dawn T
October 13, 2026
5 out of 5
Great staff, super helpful

About Best Buy Fort Smith

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