Donald, Mgr Brent, and Dyana worked tirelessly to make our computer buying experience a positive one. Excellent customer service from this team of experts!
Went in today to purchase a washer and dryer, found the model we wanted went and found a salesman, had him come over told him we wanted to buy it, and while he was working out the deal, an older couple came up with their salesman decided they wanted it and he said well I guess we’re selling it to them and it was the only ones in stock. Very bad experience.
Response from Best Buy
October 17, 2026
Hello there, Tommy!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience purchasing a washer and dryer. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #239801" for reference. You can find us here:
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Jonathan C
October 16, 2026
Did not have what I needed for my phone. They were helpful directions me to the row where I might find my phone screen protector.
Response from Best Buy
October 16, 2026
Hello,
Thank you for your review. We completely understand how disappointing it is to come into a store and not find what you're looking for, so we appreciate you reaching out. If you are in need of assistance in locating an item or you would like to formally document your review, please send us a private message on social media. Please include Google Review 239158 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Great staff, super helpful