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Best Buy Fort Smith
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Fort Smith
How do I check product availability at the Fort Smith Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Smith Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Smith stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Smith Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2292 reviews)
Erick F
January 06, 2026
5 out of 5
Buen servicio
Jorene B
January 04, 2026
1 out of 5
We went to Best Buy Fort Smith today to get a warranty screen protector for my phone. They don’t carry them anymore. Would not reimburse me for my lifetime warranty I paid them for. We called for MOD and he was so rude. I told him we wouldn’t be back. He said ok that’s fine. It was 310 pm on Jan 4 at Fort Smith Someone needs to talk to him about his people skills.
Response from Best Buy
January 04, 2026
Hi, Jorene,
We appreciate you taking the time to share your review with us. We strive to provide an environment that is both welcoming and friendly. We would like to follow up with you to discuss this recent visit.
Please connect with a member of our team through private message on Facebook (https://bby.me/kts6vp), Twitter/X (https://bby.me/3zsvnh), or Instagram (https://bby.me/vcqtuy). Please be sure to mention "Google review 100460." Thanks!
Jacob B
December 26, 2025
5 out of 5
Landen is an exceptional employee. He is charismatic and projects a sense of knowledge and professionalism that is both approachable and welcoming. Every major appliance, computer, and theater component purchased in the last five years has been exclusively transacted at this location, and not at a competitor or online, because of my trust and confidence in Landen. Customer service is king, and Landen always makes a Best Buy experience. We already have plans for our next purchases.
Gary L
December 24, 2025
2 out of 5
Five stars to electronics and mobile phone employee Chris for a lot of assistance in selecting and initial setup of a mobile phone! But, less than zero stars for Best Buy making it almost impossible to reach the store by phone! Even after their call center was advised that I was already working with a store employee that day on the purchase of a phone, several call center employees absolutely refused to connect me to the store! Infuriating and vastly degraded my trust in Best Buy to be a good place to shop!
UPDATE AFTER THE REPLY FROM BEST BUY: No, Best Buy, I am not going to contact you on other platforms. Fix your problem for all customers and don't try diverting the issue to just one disgruntled customer at a time.
Response from Best Buy
December 26, 2025
Hello Gary,
Thanks for reaching out and providing your feedback. We're happy to hear that Chris was able to assist you but concerned to hear that you had so many issues contacting us. We would like to see if we can help. You can find us at a Social Media platform listed below and reference Google Review #94583 in a private message to get started.
Facebook (https://bby.me/97hknp)
Twitter/X (https://bby.me/22bue5)
Instagram (https://bby.me/ysfvnv)