Frequently Asked Questions About Best Buy Fort Smith
How do I check product availability at the Fort Smith Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fort Smith Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fort Smith stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fort Smith Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2250 reviews)
Matthew C
July 24, 2025
4 out of 5
Staff in this location were friendly and knowledgeable. I went in trying to price match some items but apparently corporate Best Buy dictates what can and can’t be “price matched” also they have drastically reduced the scope of what could be price matched. No grips with the store, more so the business practices themselves.
Deborah J
July 22, 2025
1 out of 5
The store does not answer the phone. You will be on hold for 20 minutes. They do not keep their appointments. They lie. And lie. And lie. And lie. And lie. Want your appliances under warranty fixed?? Better be prepared to wait for 3+ weeks. And rescheduled. And rescheduled. And put on hold. And rescheduled. And put on hold. And put on hold. And put on hold. And rescheduled. And put on hold. And rescheduled. And rescheduled. And put on hold. And put on hold.
Response from Best Buy
July 22, 2025
Hi, Deborah,
Thank you for your review. I understand how challenging it is when we don;t recieve the level of service we expect, and communication is not consistent. This is certainly not experience we'd want you to have.
For further support, please feel free to reach out to us in a private message or DM on via Facebook https://bby.me/vi4hcd, Instagram https://bby.me/pdmqau, or Twitter/X https://bby.me/90yjkp. Be sure to mention your Google review 18958.
Kind regards,
^Pre
Abby H
July 21, 2025
5 out of 5
Definitely a weekly stop for us.
Colleen B
July 18, 2025
5 out of 5
Jesus was wonderful. He answered all our questions about the products we wanted to get today.