Frequently Asked Questions About Best Buy Hot Springs
How do I check product availability at the Hot Springs Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hot Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hot Springs stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hot Springs Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1890 reviews)
Delta H
January 05, 2026
5 out of 5
Love this place great prices and quality products
Haley R
December 29, 2025
1 out of 5
We brought our iPhone 14+ in to get the 26.2 update. After waiting for an hour they tell us they FRIED THE PHONE. Completely unusable now. Can’t even turn on. They then proceed to tell us they aren’t going to do anything to fix it and that it’s apple’s problem. Apple said absolutely not, Best Buy is responsible because they’re the ones that fried the phone. The guys didn’t feel bad or anything. Basically told me I’m SOL. I can’t even believe I came in with a working phone and left with a completely bricked phone. The way they handled this by saying they’re not under any obligation to fix it after they CLEARLY are at fault baffles me. A good company would take action and fix/replace what they’ve broken. The employees made it clear to me that’s not happening.
Response from Best Buy
December 29, 2025
Hello and thanks for reaching out. We would like the opportunity to look into further and see what we can do to help as well as document your experience regarding your iPhone. Please reach out to us on Facebook (https://bby.me/loi6p6), Twitter/X (https://bby.me/c9garv), or Instagram (https://bby.me/w2mvyw) and an agent will be glad to help. Be sure to include Google Review number 97098 when reaching out.
Ira S
December 29, 2025
5 out of 5
Amazing deals!
Kris W
December 23, 2025
5 out of 5
We stopped in there yesterday to make a purchase. We would like to compliment Layton on his professionalism, knowledge and help at getting us the best deal! What a nice young man who was eager to assist us.