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Best Buy Hot Springs
Services Offered
Geek Squad Services
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Hearing Solutions Center
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Hot Springs
How do I check product availability at the Hot Springs Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Hot Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Hot Springs stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Hot Springs Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1812 reviews)
VERONICA O
November 18, 2024
1 out of 5
So very difficult (impossible) to simply speak to someone inside the store.
Response from Best Buy
November 18, 2024
Hello,
Thanks for sharing your feedback. I understand wanting to speak with someone at your local store and not being able to do so, wouldn't be ideal.
Our stores currently aren't accepting calls, as an effort to allow them to better assist their customers in the store. That said, I'd be happy to see how our corporate team may be able to assist you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details on why you're reaching out to the store. If you can also mention your "Google review case 64441528" in your message to us, it'd be appreciated.
Sincerely,
^Melissa
chloe s
November 18, 2024
1 out of 5
I came in to get my laptop looked at by the geek squad but they were not as helpful as I thought. There was 4 associates behind the counter I got my laptop out they didn’t even touch it. One just looked and said “personally it’s not worth it to fix”, then started talking about energy drinks while I was still there. Not everyone can afford to buy a whole new laptop. Didn’t even give me a real quote of how much it would be. Not coming back.
Response from Best Buy
November 18, 2024
Hello, Chole.
Thank you for taking the time to share your experience with us. I can understand how disappointing it must have been to seek assistance with your laptop, only to feel that your concerns weren’t taken seriously, especially when being told, "It's not worth it to fix." Every customer deserves attentive and respectful support, and I truly appreciate you bringing this to our attention.
To address your concerns further, I kindly ask that you send us a private message on one of the following platforms:
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, please include your full name, phone number, and email address, and mention that you’re reaching out regarding your "Google Review." Additionally, include the conversation number 64440212 so we can quickly identify and assist you.
Thank you again for bringing this to our attention. I look forward to helping you.
Best regards,
^Magee
Josh J
November 12, 2024
4 out of 5
Ok selection very friendly staff
Paul G
October 10, 2024
5 out of 5
Went there looking for a laptop. Employee was really helpful, very knowledgeable, and knew what she was talking about. I wish I would have got her name but she was the only female salesperson on the floor.