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Best Buy Hot Springs

4.1
(1835 reviews)
1462 Higdon Ferry Rd
Hot Springs, AR 71913
(501) 321-3999
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Frequently Asked Questions About Best Buy Hot Springs

How do I check product availability at the Hot Springs Best Buy?
How do I check my order status?
My local Hot Springs Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Hot Springs stores’ holiday hours?

Recent Reviews

4.1
(1835 reviews)
Taylor
April 12, 2025
1 out of 5
The service desk has no idea what they’re doing. They both refused to look at my device as well as help me in any way, shape, or form. They stated that if they offered to plug in the cord that I would be held liable if it short circuited when in reality these devices are known not to do that… Took my device a week later to the Apple Store and it simply just needed a new power cord.
Response from Best Buy
April 12, 2025
Hi there! Thank you for your feedback. I understand how concerning it is when service isn't performed as expected. It is our goal to provide a seamless experience in every interaction, and we appreciate your feedback as it helps us to maintain these standards. To help us formally document your feedback and improve future experiences, please send a private message or DM with your full name, phone number, and email address on your preferred social media platform: Facebook (http://facebook.com/BestBuy), Instagram (http://instagram.com/bestbuy), or Twitter (@BestBuySupport). Be sure to mention your Google review 65036016. Kind regards, ^Pre
Colton B
March 31, 2025
1 out of 5
An employee promised me $20 if I tried to sign up for their credit card. He gave me a coupon instead of honoring his word
Response from Best Buy
March 31, 2025
Hello and thanks for reaching out on Google, Colton. We understand the frustration of an experience that does not meet your expectations. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64991535. Kindly, ^Graham
Patricia S
March 25, 2025
5 out of 5
They were amazing as always!
Chris W
March 21, 2025
1 out of 5
Oh my what a nightmare. I went to get some baseball cards. N I'm disabled mentally n I didn't understand because the guy said I could get whatever else I wanted. I thought I won something n he asked me n I said we'll I really like one dose nice stereos n he got it n gave it to me n told me to sign. N ole turns out now I owe them 100 dollars a month for 12 months for a stereo I could have bought at Walmart for 199 dollars. They seen I was slow n mentally disabled n took advantage of me... then they really rude to me corporate was horrible. I'll never go there again.
Response from Best Buy
March 21, 2025
Hello Chris Whitaker, Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64954515. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Google Review #64954515 Thanks, ^Ezra

About Best Buy Hot Springs

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