Frequently Asked Questions About Best Buy Jonesboro
How do I check product availability at the Jonesboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Jonesboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Jonesboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Jonesboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(13 reviews)
scott w
September 15, 2026
4 out of 5
New store nice employees had what I wanted
Trinity H
September 06, 2026
5 out of 5
I went in for the labor day sale and had a phenomenal experience. The sales associate I got was Dustin and I can’t praise him enough. He was knowledgeable and very easy to work with. Went out of his way to show multiple options to find out the best option for me. Showed all the various routes I could take. Helped answer any questions I had. Best store associate I have dealt with. I will be returning.
Marla
September 05, 2026
5 out of 5
Wonderful employees! Victoria and Michael were so patient each helped my son talk through computer jargon. In general all the employees we met were nice!!
Jason D
August 15, 2026
1 out of 5
It's poor customer service, when you call, and ask to speak with the manager and no one will connect you and just argues with you. Best Buy was one of my favorite stores until this experience. Now, I will take my business elsewhere, if I can't talk to the manager