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Best Buy West Little Rock
Services Offered
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Frequently Asked Questions About Best Buy West Little Rock
How do I check product availability at the West Little Rock Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Little Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Little Rock stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Little Rock Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2933 reviews)
Craig H
February 17, 2025
5 out of 5
The staff were ALL friendly, each team member said " HELLO "
Lance R
February 15, 2025
1 out of 5
Can’t contact anyone from the store. They only have Indian call centers
Response from Best Buy
February 15, 2025
Hello, Lance Reeves,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64817431. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64717431
Thanks,
^Ezra
Oscar V
February 13, 2025
1 out of 5
Best Buy does shady business through Best Buy Sales Chat and Best Buy Plus and Total memberships. Prior to the release of the RTX 50 Series, I spoke to a Best Buy sales agent on the phone about whether Best Buy was going to have these video cards in stock at my local Best Buy. The agent told me that they are online only, But that I would have early access to order one the day before release if I purchased a Best Buy Membership for $180. I declined and wanted more information. I found out that you "get" the same perk with the $50 membership. I got the membership, the day came, and i never got such perk. No notification. Nothing. I decided to contact Best Buy through the chat where this other sales agent sold me this video card and told me that the card would be shipped when they receive the stock. Several days passed, and I noticed that other online stores were having the cards in stock so I contacted Best Buy through the chat once again and this time to my surprise the agent said that the card should have never been sold to me that way since it is part of the Grab and Go Program and it is an In Store only item. The agent abruptly ended the chat and I decided to call Best Buy this time. The agent was unable to find my order no matter what and directed me to go to my local Best Buy store manager which I did in West Little Rock, Ar. The store manager found the order, acknowledged how wrong this business was done, but did not refund the item and said that in a few days, the agent that sold me the card would refund me and that's it. No compensation from Best Buy Store, Chat or Phone for Lying, taking my money and wasting my time. No corporate email address provided by anyone from Agents to Supervisor to Store Manager. AVOID doing business with this company.
Response from Best Buy
February 13, 2025
Good Evening, Oscar.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64810826" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Mary L
February 12, 2025
5 out of 5
We went to Best Buy in West Little Rock to look at refrigerators. Rodney Parham was the sales person to help us. He was so knowledgeable and not pushy at all! He made our experience seamless and we did buy a refrigerator and that was because of Me Parham. I highly recommend the man so look him up when you go for a large appliance!! A+++