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Frequently Asked Questions About Best Buy West Little Rock

How do I check product availability at the West Little Rock Best Buy?
How do I check my order status?
My local West Little Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Little Rock stores’ holiday hours?

Recent Reviews

4.1
(3113 reviews)
Alex R
October 25, 2026
5 out of 5
The staff here was so amazing KJ and Cruz!!!! These guys were incredible.
clrtwallace
October 24, 2026
1 out of 5
I purchased 2 kitchen appliances in the store and paid for delivery of those appliances, for a total cost of almost $2400. But when they were delivered, one of the items was not what I saw and purchased in the store. Oddly, it had a similar model number, with only a 1 digit difference in the number, but it was definitely not the item I saw and purchased. According to the call center, they no longer sell the item I purchased, that is ON DISPLAY at the store, but they can issue a refund and I can return the item. But the item was installed before I saw that it was not the one I bought. And according to the call center, I'm not able to actually speak to anyone at the store without physically going into the store. I just want the item I bought without going all the way back to Little Rock and paying someone to have it installed AGAIN! I'm so frustrated, I'm seriously considering returning both appliances and buying from someone other than Best Buy! I'm very disappointed in this store and the overall policy of being unable to speak to anyone at the store to try and resolve this issue. Edit: Best Buy is working on a resolution by October 30. If this issue is resolved at that time, I will happily change my review. We will have to wait and see.
Response from Best Buy
October 25, 2026
Hello, there! Thank you for taking the time to provide us with your feedback. We understand how important it is to have a smooth transaction when purchasing a new appliance, and we appreciate the opportunity to learn more about your experience. Our team is happy to look into this for you, as Best Buy strives to provide a seamless experience every step of the way, from purchase through installation. Please send us a message via social media. We can be reached on any of the following platforms: Facebook (https://bby.me/W3r3wK) Twitter/X (https://bby.me/6Z4aYb) Instagram (https://bby.me/StFQUN) Please mention your “Google Review #243297” when sending us the details on social media.
Stephen “
October 23, 2026
1 out of 5
Just a bunch of kids who dont know anything. No one around to help and when you do get help they just ask AI everything. Time waste of a store if you dont already know everything before hand Edit: my reply to best buys reply is then do better. If I ask for help with car audio parts then send me someone with any knowledge of car audio
Response from Best Buy
October 23, 2026
Hello! When visiting our stores for guidance and advice, you should be able to count on our team to provide accurate information and knowledgeable assistance. When that expectation isn't met, it can certainly be frustrating. If you would like to discuss your experience further please reach out to us at any of our social media accounts. Facebook (https://bby.me/7zOpvH) Twitter/X (https://bby.me/V55E2T) Instagram (https://bby.me/PEv0X3) Be sure to mention your Google Review number, #242562, in your message. Thank you.
David B
October 16, 2026
5 out of 5
Very thoughtful employees

About Best Buy West Little Rock

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