Best Buy West Little Rock

Good service.

Me gustó el trato y que todo lo tenían a la vista del público.

It's hard to avoid Best Buy as you shop for tech items, or paraphenalia that goes with those tech items, or appliances, etc. Unfortunately, shopping at Best Buy on Chenal Parkway in Little Rock can be an experience ranging from frustrating to nightmarish. The problem is customer service. I like very much that sometimes, at least, someone is stationed in the entryway to the store to direct you to the right section of the store and to answer some of your questions. But in the times I've shopped at this Best Buy, I've found repeatedly that, once I'm in the spot in the store where I need to be, there's no one in sight to assist me or answer my questions. And when I do find someone, the store employee is often bafflingly vague, unhelpful, and sometimes downright rude. The young man who tried to answer my questions about a case for my new iPhone right before Christmas reeked of a certain "recreational" drug he had clearly been smoking not long before he came to assist me, and was unable to speak clearly or coherently. I would hope that someone with managerial oversight at this Best Buy might get on top of the customer service problem and do some training on basics like courtesy, speaking clearly, listening carefully to what customers are asking, etc.

Pretty disappointing trip. Not a single employee greeted me or offered to assist. Eventually found what I was looking for after roaming the store. Cashier was robotic and unwelcoming as I checked out.