They were getting ready for Christmas when I went in and they had a lot of TVs which seemed like they were all a good deal. but several times I've gone to get something particular and ended up getting it online because they either don't have exactly what I want or it's three or four times more than what it is online.
So they try to upsale you. I picked a cheap computer and they tried saying that is was a student one and locked and can't use. Give me a break. I bought it. Works just fine, turned off those controls, easy Google search. They wanted me to buy a 700 dollar one with everything the same as the 350 on. When I told them it can be fixed they then went into the well it is more plastic than the other one. Easier to break. I will keep my 350 I saved for the plastic computer.
Response from Best Buy
November 05, 2024
Hello, Jason,
I know it's important to get the service you need in-store, so we appreciate this feedback. If you ever need future support or would like your experience formally documented, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64388281” and share your full name, email, and phone number to connect with a live agent within hours of operation.
All the best,
^Jacob
Going into this Best Buy is bad for my mental health. I usually always leave more frustrated than when I come in.
Response from Best Buy
November 04, 2024
Hello, Jacob,
Thank you for reaching out to us here, and taking the time to share your experience here with us. We want all of customers to feel welcomed in our locations, and would like to take a closer look into this with you. Please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64384506
regards,
^Brandon
Went into Best buy today to have them fix my phone Shakira helped me and was fabulous if you need phone repairs or computer repairs Shakira is the one to see