No one said anything to me when I walked in. The employees near the door were in a discussion because one of them rolled their eyes at someone else. The cashier, whose name began with an A and was the only cashier, was more concerned about the video call she was on, a personal call, than with checking out myself and the guy in front of me. Clearly, this woman leads such an important life that she shouldn't be tied down to a job as a Best Buy cashier.
Update:
I had to return to this store on 5-14-26 to pick up some things for work. There was a vast improvement. I was greeted when I walked in and I didn't see any cashiers with Bluetooth earbuds nor did I see any cashiers on personal calls. So, maybe I just showed up the day before on an off day.
Response from Best Buy
May 13, 2026
Hello,
We understand your frustration for the kind of employee interaction you experience. Feel free to connect with us on a private social media link. Mention review # 151981 to further discuss this experience.
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Walked in ready to buy a car stereo, walked out without a stereo but lots of money
Bought a computer and the clerk to my private information in the transaction. What he did not disclose is he applied for a bad buy credit card.
Nice store and very helpful staff.