I noticed the representative Andrea with Geeksquad was very kind and helpful to the Spanish speaking customer while helping another customer even offering to stay longer to help him. At the same time when her teammate asked for help she quickly helped out and was super kind to her teammate. Much appreciated.
Easy in and out process. Found something better then what I was looking for at a better price and an very happy with the associate who helped me.
Horrible experience. worse experience i’ve ever had at this best buy and i’ve been going here for years. walked in today, the workers in there never greeted me but greeted the guy in front of me as i was entering the store. walked around for a bit looking for earphones, found the aisle and almost got ran into by a worker and a customer. neither said excuse me and acted as if i wasn’t even there. environment seemed extremely hostile and more people were chatting like friends than actually helping people. won’t be back.
Response from Best Buy
June 25, 2026
Hello,
Thank you for taking the time to leave a review. It can be a really disappointing experience when a visit to a store doesn't live up to expectations, so we appreciate you providing us with some feedback. If you would like to formally document your review, please send a private message on social media. Please include Google Review 178129 in your message.
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Came in for an SSD. Walked around the store for 20 mins nobody even said hi let alone offered to help. I’ll stick to amazon
Response from Best Buy
June 25, 2026
Hi,
Spending time in the store and not receiving any assistance to make a purchase is upsetting. Let’s discuss this shopping experience and refer to review #177842 for more details on a private social media link.
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