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Frequently Asked Questions About Best Buy West Little Rock

How do I check product availability at the West Little Rock Best Buy?
How do I check my order status?
My local West Little Rock Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy West Little Rock stores’ holiday hours?

Recent Reviews

4.1
(3017 reviews)
Billie C
November 08, 2025
5 out of 5
I got a amazing deal&phone through Jerry the verizon representative extremely helpful patient real nice guy persistence to resolve issues and offer the best services I wouldn't have been able to resolve technical issues without him even the main verizon branch couldn't resolve at the time thank you!
John M
October 25, 2025
5 out of 5
This location is the best one in central Arkansas. Usually has most everything in stock.
Thomas C
October 23, 2025
3 out of 5
The last few times I have been here have been underwhelming. I usually check online to see if they have what I want in stock. I was looking for speakers and they said there were three in store, but when I got there they said they didn’t have any. Then I went to buy a chair mat, which they said they had six in store. When I got there the guy said that they don’t keep them in stock and I had to order them. As far as staff. When I went in to buy the speakers I had to walk around the entire store twice before I found anyone to help me, then when I did it was pretty evident they didn’t want to be there. The next time I went in was similar. Just a couple teens that were very unenthusiastic and just wanted to talk to each other. When I started asking them questions they were confused. It was like they didn’t even realize they worked there. No one was rude, just not very friendly or helpful. I bought a TV there last month and the guy helping me was great, so I guess it’s hit and miss.
Teresa R
October 10, 2025
3 out of 5
It all depends on who you actually speak to at BestBuy. Be wary of Geek Squard employees. They're not all built the same. Some are awesome. Others, ... not so much....
Response from Best Buy
October 10, 2025
Hi, Teresa, Thanks for sharing your store experience with Geek Squad. I can certainly understand that having a good experience shouldn't be a hit or miss. If you would like support please reach out to us on any of our social media profiles for support with review 54151. Facebook (https://bby.me/j7u6ze), Twitter/X (https://bby.me/j9q6ko), Instagram (https://bby.me/8mv17s)

About Best Buy West Little Rock

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