Found the tv I wanted. Ordered it, purchased it. Was told I could pick it up in one hour. 30 mins later they call me and say they sold the last one. They did have one available at another store, very inconvenient. The person I spoke with,James, manager at Little Rock store on Chenal Parkway. James offered no help. A very disappointing experience.
I walked in to grab a 5070 TI, with as crazy as the market it is, I opened the box at customer service to make sure it wasn't bricks....
Electronics and help with electronics
Alfred M
September 02, 2026
Drove 3 hrs to get car stereo and the install guy left early and your online geek squad qouted wrong prices for in still so out 120 bucks in gas and have to call back Sat store Mgr offered me a 20 percent discount with ain't nowhere what it cost me to come up there and niw I have to come back.again over 200 bucks im out now and didn't even get to buy my radio or schedule install do to all your mistakes
Response from Best Buy
September 02, 2026
Good Afternoon, Alfred,
We definitely understand how you are feeling after issues regarding the pricing and schedule of a car audio install occurred. We would be happy to review this situation further with you. Please feel free to send us a private message on social media that includes your Google review case ID: #217218.
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