Great customer service and good products
Kentrell F
December 28, 2024
The service was nice people where so helpful
James T. , sales at Best Buy North Little Rock, AR gave me expert advice for my new laptop purchase. He was very patient with my questions, and his expertise and knowledge is exemplary! I highly recommend Best Buy in North Little Rock! Please see James T. for all your computer needs!
Makayla C
December 26, 2024
DONT BUY YOUR FAMILY A CHRISTMAS GIFT HERE. MY MOMS BOYFRIEND PURCHASED US A 800 DOLLAR MONITOR AND GAVE US THE RECEIPT IF WE WANTED TO RETURN IT. WE WENT IN TO EXCHANGE IT AS IT WAS TOO BIG AND THEY SENT IT BACK TO HIS CARD. AND TOLD US WE COULD NOT EXCHANGE IT. SO WE JUST COMPLETELY LOST OUT ON OUR GIFT BECAUSE WHO IS GOING TO CALL THE PERSON WHO GIFTED IT AND ASK FOR THE MONEY BACK!? CALLING CORPORATE AS SOON AS THEY OPEN AND FILING A COMPLAINT ON THEIR WEBSITES. THEY HAVE CHILDREN WORKING IN THERE WHO DONT KNOW HOW TO DO THEIR JOBS PROPERLY. IT WAS AN EMPLYEES MISTAKE BY REFUNDING INSTEAD OF EXCHANGING.
Response from Best Buy
December 26, 2024
Hey there.
Thank you for your review, Makayla. This is certainly not an ideal situation here so we understand how you are feeling. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (http://facebook.com/BestBuy)
- Twitter/X (http://twitter.com/BestBuySupport)
- Instagram (http://instagram.com/BestBuy)
When reaching out, please mention it is regarding your Google Review 64610664.
Kindest Regards
^Vanessa