Best Buy North Little Rock

They are okay, but you are better off ordering online from whoever. They don't even have a 3D printing department and even hobby lobby does. This is embarrassing.

The availability of products has gone down over the years. But the service is still always amazing and that's what keeps me shopping there.

My dad purchased a printer here for me, along with a 4 year warranty under his membership. From day one, the printer was defective. It left perforated lines on everything I printed except cardstock. I contacted customer support hoping for technical help, but was routed to an outsourced call center and told I had to make a Geek Squad appointment and physically bring the printer in. I did exactly that and made the appointment. The next morning, I received a call informing me that Geek Squad doesn’t even service printers and that my only option was to return to the store and exchange it. When I went back, well within the return/exchange period (my receipt clearly says January 15, 2026), I was then told I would have to use my paid warranty to exchange the printer. I refuse to use a 4 year warranty on a brand-new product that was defective out of the box and still clearly within the store’s own return/exchange window. I couldn’t exchange it without the warranty, so I refunded it. It doesn’t make sense that I was able to get a full refund on both the printer and warranty, but I couldn’t exchange the printer out without using the warranty. I was given conflicting information at every step, sent in circles, and treated as though a defective product was somehow my responsibility to fix. This entire process was unnecessarily stressful and extremely frustrating. I expected far better support from a company like Best Buy. *pictures of said perforated lines on photo paper and printer paper

They didn't have my item in stock but I was able to order online and got it delivered in a couple of days.