How do I check product availability at the Rogers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rogers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rogers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rogers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2684 reviews)
Mike M
June 04, 2026
2 out of 5
Good God, could your customer service get any worse. How are you still in business! I suspect lack of choice and willingness to order online. You used to be the crown jewel of electronics and appliances. Now I see you all as a sellout. A shell of once what was.
Response from Best Buy
June 04, 2026
Hello, Mike,
Having concerns with your experience at the Rogers, AZ Best Buy location. We would be glad to notate your concerns and help in any way we can if you would like to reach out to us on any of our social media profiles below with Review 160891
Facebook (https://bby.me/N424Mx)
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Instagram (https://bby.me/d9Ub4V)
Karen C
May 19, 2026
5 out of 5
I came in looking for a specific cord for a second monitor which I carry when I travel. Shawn Doyle assisted me and he asked me a handful of questions after looking at my monitor and immediately knew what I needed. He grabbed the box and took me over to an area where I could test the cord and it worked like a charm. His demeanor, friendliness and product knowledge were a perfect reflection of the brand.
Leigh
May 17, 2026
2 out of 5
Hate the new remodel. Seems very overpriced as well. Way to many floor associates.
Response from Best Buy
May 17, 2026
Thanks for sharing this review. We hate to hear you didn't appreciate our updated layout. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/T3Zosb), Twitter/X (https://bby.me/iz0Ode), or Instagram (https://bby.me/hg0hqs). Please include the Google Review reference number #153548 when reaching out.