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Best Buy Rogers
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Rogers
How do I check product availability at the Rogers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rogers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rogers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rogers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2503 reviews)
Chanel J
February 16, 2025
2 out of 5
Purchased something that didn’t work 21 days ago. Packaged it up to take it back to the store. Cashier had no idea why the return wasn’t going through to call someone over to find out they only have a 15 day return policy. Really! Sounds like a I won’t worry about shopping at Best abut anymore. Amazon has a 30 return policy and better prices.
Response from Best Buy
February 16, 2025
Hi Chanel,
Thanks for sharing this review with us here. I'm concerned to hear that the product you purchased didn't work, and I can understand your frustration regarding not being able to return it. We'd be happy to discuss this further with you to ensure this is documented properly, and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64820547.
Thanks,
^Caleb
Ed K
February 11, 2025
5 out of 5
This store is updated and has some great new tech!
Junior N
January 31, 2025
5 out of 5
Fui super bem atendido.
Niki
January 21, 2025
5 out of 5
Kendall, Meylin and Alex were all extremely helpful when dealing with a problem caused by corporate. Highly recommend. Ask for any of them when you go in! They know their stuff!