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Best Buy Rogers
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Rogers
How do I check product availability at the Rogers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rogers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rogers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rogers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2496 reviews)
Adriana W
January 16, 2025
5 out of 5
I always shop here for my electrical needs. Friendly staff. Good service
andrew c
January 05, 2025
4 out of 5
Like most best buys, they've bailed on the idea of multiple cashier's. Can be quick, can take awhile depending. Staff have always been polite though
Gyanesh K
January 03, 2025
2 out of 5
Scarcity of sales person , but products are good
Response from Best Buy
January 03, 2025
Hello, Gyanesh,
Not finding the help you are looking for in a store can be difficult, so we appreciate you leaving a review. If you'd like further assistance or want your experience formally documented, please send a private message on social media with your name, phone number, and email. Kindly mention Google Review 64639366 in your message.
Here are the links to our socials: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy)
Warm Regards,
^Meghan
Johnny W
December 30, 2024
1 out of 5
Came in and put my name in to be helped with phones and was told there was no one ahead and the second someone was available we would be helped then proceeded to have two people who came in after be helped. Wound up waiting for 30 minutes just to be told they were out of stock. They Could have checked real quick when I entered since I told them what I wanted instead of wasting all of my time
Response from Best Buy
December 30, 2024
Hello and thanks for reaching out on Google, Johnny.
We understand the frustration when the item you are looking for is out of stock. If you have not used it before, the Best Buy App does have a feature that will allow you to see if an item is in-stock at your local store so you can check without waiting around for an available associate. If you have additional questions or feedback, please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64626382.
Kindly,
^Graham