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Frequently Asked Questions About Best Buy Rogers

How do I check product availability at the Rogers Best Buy?
How do I check my order status?
My local Rogers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rogers stores’ holiday hours?

Recent Reviews

4.0
(2669 reviews)
Melissa F
April 07, 2026
1 out of 5
The customer service on the phone is non existent. The AI generated operator refused to connect me with a person and continued hanging up on my. very annoying. I dont want to waste a trip driving to another town to go in store and see if they have what i need or not.
Jonathan K
April 06, 2026
1 out of 5
Management here are rude, defensive and unhelpful. Last two times I’ve been to this location there have had items stocked wrong in front of the wrong price tag or clearance tags on items not on clearance and when I go to check out they won’t honor their mistakes.
Response from Best Buy
April 07, 2026
Hello, Jonathan, We appreciate you taking the time to share your feedback. Being asked to pay a different price than what was shown would be frustrating, so we can understand your concern. We'd be happy to look into this for you and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/SqE3pq), Twitter/X (https://bby.me/uuwEI7), or Instagram (https://bby.me/oYSHPW). Please reference Google Review, #139199.
Sherri H
March 31, 2026
5 out of 5
Brie was extremely knowledgeable and helpful!
Kacey K
March 31, 2026
1 out of 5
Zero ability to get someone in the local store on the phone. The voice AI agent is SO terrible when you call. Someone used my card to place a significant fraudulent online pickup order and the store didn't verify the name or card at pickup.
Response from Best Buy
March 31, 2026
Hey there, Kacey, We understand your concerns surrounding your recent call-in. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/ZQNo99), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #137079"

About Best Buy Rogers

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