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Frequently Asked Questions About Best Buy Rogers

How do I check product availability at the Rogers Best Buy?
How do I check my order status?
My local Rogers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rogers stores’ holiday hours?

Recent Reviews

4.0
(2667 reviews)
Sherri H
March 31, 2026
5 out of 5
Brie was extremely knowledgeable and helpful!
Kacey K
March 31, 2026
1 out of 5
Zero ability to get someone in the local store on the phone. The voice AI agent is SO terrible when you call. Someone used my card to place a significant fraudulent online pickup order and the store didn't verify the name or card at pickup.
Response from Best Buy
March 31, 2026
Hey there, Kacey, We understand your concerns surrounding your recent call-in. We would love to hear more about this and assist anyway we can. Please send us a private message on Facebook (https://bby.me/ZQNo99), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #137079"
Manoella A
March 29, 2026
5 out of 5
Cedric was polite and attentive. He directed me to the best option for my needs.
Amish R
March 27, 2026
1 out of 5
They couldn't fulfill an online delivery order, it just kept delaying infinitely. I gave it a week. No updates, just more delays. Support did nothing. The dosh spent okay though it seems...
Response from Best Buy
March 27, 2026
Hello, Thank you for the review. We understand your concern with having your order delayed. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 135280

About Best Buy Rogers

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