How do I check product availability at the Rogers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rogers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rogers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rogers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2595 reviews)
Ángel A
October 05, 2025
5 out of 5
Good service
Lisa R
October 03, 2025
4 out of 5
The person greeting us at the door was very nice. And the lady at the register was friendly and outgoing.
BobElgin
October 02, 2025
1 out of 5
I bought a HP VICTUS gaming computer on December 16 2024, it's October 2025 now and the battery gets way to hot! Causing problems with sound and the battery only last 1 1/4 hours. There FIX turn down graphics and go on Eco mode. I BOUGHT IT BECAUSE IT WAS A GAMING LAPTOP. From the 1st second they were telling me to settle with the lower settings...Replace the Battery! Or Replace the LAPTOP. It has to be plugged in to the wall outlet.i Now Hate bestbuy!!! I'm pay 179.00 a year for the the warranty plan. What a waste OF MONEY!!!
Response from Best Buy
October 02, 2025
Good Evening,
We absolutely understand how you are feeling after an issue occurred with your laptop's battery. We would be happy to review this and work to assist you. Please feel free to send our team a private message on social media with your Google review case ID in the message: #51023.
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April J
September 25, 2025
3 out of 5
Decent deals but you will wait forever for someone to help you. The employees was to busy chatting and gossiping to help customers.