How do I check product availability at the Rogers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rogers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rogers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rogers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2720 reviews)
Elijah W
September 14, 2026
5 out of 5
Very helpful staff, i wanted a razor 3 wireless mouse, they found me a razor 4
John B
September 11, 2026
1 out of 5
Rude employees, told us “come back with more money and a bigger car” and other rude comments.
Response from Best Buy
September 11, 2026
Hello, John,
Thank you for taking the time to reach out and provide us with this feedback. We'd be happy to discuss any questions or concerns you may have.
So that we can look into this matter further for you , please send us a private message on any of the following platforms:
Facebook ( https://bby.me/xxodu0)
Twitter/X ( https://bby.me/GsIvWO)
Instagram ( https://bby.me/t2qTzK)
Please mention your Google review #221029, so we can further document your experience.
Lloyd D
September 11, 2026
5 out of 5
Great experience. Friendly staff. Got a great deal on a refurbished tablet.
Haley J
September 04, 2026
5 out of 5
I was worried they wouldn’t be able to help me exchange for a different phone, but they pulled some strings and really helped me make the right choice. Rudy was extremely positive and helpful! Highly recommend. Thanks Rudy!