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Frequently Asked Questions About Best Buy Rogers

How do I check product availability at the Rogers Best Buy?
How do I check my order status?
My local Rogers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rogers stores’ holiday hours?

Recent Reviews

4.0
(2673 reviews)
Mydnight
April 21, 2026
3 out of 5
Why are you guys like this?
Response from Best Buy
April 21, 2026
Hi, Can you provide more details regarding your question? Was there a recent experience you like to discuss. Please feel free to connect with us on social media link. Mention review #144522 to discuss this question. Facebook (https://bby.me/LfZqZc) Twitter/X (https://bby.me/TiGvBg) Instagram (https://bby.me/KHkJ1v)
PAUL
April 10, 2026
2 out of 5
Employees were busy stocking shelves and ignored customers.
Response from Best Buy
April 11, 2026
Hello, Paul, I understand that waiting for support as employees stock the shelves can be difficult. We would like to hear more about your concerns when requesting support and not being helped. Please reach out to us on any of our social media profiles below with Review 140465 for support. Facebook (https://bby.me/emcuCI) X (https://bby.me/WLko0j) Instagram (https://bby.me/GQBFpk)
Melissa F
April 07, 2026
1 out of 5
The customer service on the phone is non existent. The AI generated operator refused to connect me with a person and continued hanging up on my. very annoying. I dont want to waste a trip driving to another town to go in store and see if they have what i need or not.
Response from Best Buy
April 07, 2026
Hello, Melissa. Thanks for your review. Not having been connected to an operator can certainly be frustrating. This is not the experience we want our customers to have with our phone system. We'd like to follow up here and ensure your comments and concerns are documented. Please feel free to reach out to our support teams on social media, so we can better assist you. - Facebook (https://bby.me/Q4cGbX) - Twitter/X (https://bby.me/JquKhb) - Instagram (https://bby.me/3VaG6q) When reaching out, please reference your Google Review 139328.
Jonathan K
April 06, 2026
1 out of 5
Management here are rude, defensive and unhelpful. Last two times I’ve been to this location there have had items stocked wrong in front of the wrong price tag or clearance tags on items not on clearance and when I go to check out they won’t honor their mistakes.
Response from Best Buy
April 07, 2026
Hello, Jonathan, We appreciate you taking the time to share your feedback. Being asked to pay a different price than what was shown would be frustrating, so we can understand your concern. We'd be happy to look into this for you and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/SqE3pq), Twitter/X (https://bby.me/uuwEI7), or Instagram (https://bby.me/oYSHPW). Please reference Google Review, #139199.

About Best Buy Rogers

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