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Frequently Asked Questions About Best Buy Rogers

How do I check product availability at the Rogers Best Buy?
How do I check my order status?
My local Rogers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Rogers stores’ holiday hours?

Recent Reviews

4.0
(2727 reviews)
Matt O
October 07, 2026
1 out of 5
Horrible Company that doesn’t stand behind contractors THEY contract work to install our SECOND dishwasher after the first malfunctioning unit they sold that damaged our cabinets. We bought a $1,100 GE dishwasher that leaked from the unit and damaged our cabinets from the malfunctioning unit they sold us. I would NOT let them install anything as they contract u skilled laborers and they don’t stand behind anything they sell. They just point the finger elsewhere and kick the can down the road hoping you’ll go away.
Response from Best Buy
October 08, 2026
Hey there, Thank you for taking the time to bring this to our attention. We can understand how concerning it would be to experience issues with a newly purchased dishwasher, particularly when you believe the malfunction led to damage in your home and resulted in the need for a replacement installation. We also understand your frustration regarding your experience with the installation process and the support you received while attempting to resolve these concerns. If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook (https://bby.me/2WgytF) Twitter/X (https://bby.me/23Ir1l) Instagram (https://bby.me/e9M1Z1) Please mention the phrase “Google Review #231810” when reaching out on social media.
Malvin P
October 06, 2026
2 out of 5
The staff was friendly, helpful. No problem with the staff at all. The frustrating part are the hidden charges... I went to this store to.upgrade my phone, but no one mentioned until I paid the phone, that their geek squad are the one that will transfer the data and and to my surprise they charge for that, so I was like thats fine, im already here. But then I have to be a member for them to do that. And thats another membership fee, for what?So I was like, NO. My service provider can do that for FREE. I returned the phone and walk out. If youre upgrading, go to your service provider, DONT BUY YOUR PHONE AT BEST BUY.
Bob S
September 22, 2026
1 out of 5
This place is a joke. I went in to look at some high-end speakers and there's virtually no one working there. They no longer have the speaker listening room, and speakers are just spread out around the home audio area. None of the demo equipment works. I spent about 20 minutes trying to get connected to one pair of speakers when I finally came by but was of no help. All they could say was the speakers were marked down more than they used to be, which doesn't mean anything because you can't listen to them! They were $2500 open-boxed and the guy had little interest in trying to show me what they sound like. This place is not what it used to be. Who would spend that much money on open box speakers you can't even listen to? And how about getting the demo equipment working so that I don't have to fiddle with connecting my own phone?
Sandy A
September 18, 2026
5 out of 5
Used the pro installation services to get a front & back dash cam put in my car. Didn't even have to buy it in the store! They installed what I bought at another retailer. Setting up the installation was super easy and they communicated to confirm a few times. Price is very reasonable. Jeremy did my installation and was GREAT! He made sure I was happy and even helped me a couple of days after the installation because I didn't understand how to set up the 24-hr parking monitor. 10/10 would recommend.

About Best Buy Rogers

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