How do I check product availability at the Rogers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rogers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rogers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rogers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2711 reviews)
Andrea T
August 15, 2026
1 out of 5
I ordered a laptop. They told me that when it gets delivered that I would have to sign so I stayed home. They sent it to the wrong house and in the picture to show that it was delivered the laptop wasn’t even in the frame it was just a picture of a yard.
I’m currently waiting for them to send me a replacement.
Response from Best Buy
August 15, 2026
Hello, Andrea,
Thank you for reaching out to us here to share your recent experience. We understand how important an order delivery can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 203812.
Facebook (https://bby.me/Fn4qpM)
Twitter/X (https://bby.me/BExges)
Instagram (https://bby.me/584k64)
We look forward to assisting you there.
323 3
August 15, 2026
1 out of 5
It’s interesting to see them say they can’t sell the pokemon that’s behind the counter as the person next to me gets rung out for a bundle lol great job guys keep up the good work
Response from Best Buy
August 15, 2026
Hey,
Not being allowed to purchase items is upsetting. We'd like the opportunity to discuss your experience and learn more about what occurred. Please connect with us through one of our private social media channels and reference review #203675.
Facebook: https://bby.me/nCH7AA
X (Twitter): https://bby.me/BUN1FB
Instagram: https://bby.me/kQdWYt
Tman
August 13, 2026
4 out of 5
Great customer service and very knowledgeable staff.