Zero help on a warranty issue with Nintendo Switch, told me to call Nintendo. I’ll take my business elsewhere.
Response from Best Buy
August 03, 2026
Hello Jason,
Thank you for your feedback regarding your Nintendo warranty. We would like to look into this and see is we can help in any way. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #197533 in a private message. We’re here to listen and help however we can.
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New to this store loved it, Had excellent professional help and all my questions were answered on the product I bought, I bought a roku stick for my tv, Love it and cheaper than cable tv in which I canceled, Thank you Best Buy.
Hard to find help most of the time. There's always a good wait time before someone can help. Also, their displays for speakers don't work. I was wanting to compare the sound on 2 different portable speakers and none of their displays worked. So I had to buy and see if I like the sound. A second time, online it showed the new meta glasses in stock at the store and you needed to make an appointment for the fitting and when we arrived at the store, they didn't have the item. It wasn't sold out, they just didn't have it. Wate of time and drive for people who drive from far. You can't get through the store on the phone either to check on the in-stock items. So yeah.