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Frequently Asked Questions About Best Buy Rogers
How do I check product availability at the Rogers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rogers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rogers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rogers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2644 reviews)
Brandi K
January 26, 2026
5 out of 5
Stopped by because my iPad was locked out. Geek squad fixed us up in less than 20 mins. Thanks so much
Vanessa D
January 20, 2026
5 out of 5
The sales staff here are very customer oriented and helpful
Edgar T
January 17, 2026
1 out of 5
Awful online experience.
John H
January 07, 2026
1 out of 5
This store should just put itself out of its misery. Terrible inventory and TERRIBLE customer service. The cell phone kiosk is the only thing keeping this dump alive. I was 2nd in line and when the customer in front of me was done, the cashier turned and walked away - saying nothing. And never returned. After a few minutes of standing there, I tried stopping 2 employees coming from the back area. They ignored me and kept on walking. I flagged a 3rd and he says, "oh - have you not been helped?" No - see how me and the other (actually) 10 people in line are just standing here? Mind you - I was in line to buy 1 of 2 hdmi cables I needed but they only had 1. 1 hdmi cable at the only electronics store in Rogers. By the time they convinced an employee to work the register, I decided they dont get my money. Please close and make room for a Dicks Sporting good. Please.
Response from Best Buy
January 07, 2026
Hello, John,
It can be really frustrating when you can't find help in a store, and they don't have what you need. If you are ever in need of assistance or if you want to tell us more about your experience with us, please connect with us on social media. Please include Google Review 101809 in your message.
Here are the links to our socials: Facebook (https://bby.me/l27hfi), Twitter/X (https://bby.me/9ht95d), or Instagram (https://bby.me/tvgz8n) We look forward to hearing from you.