How do I check product availability at the Rogers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rogers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rogers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rogers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2445 reviews)
Jim S
August 22, 2024
5 out of 5
Found what I needed quickly. Very helpful staff.
Justin K
August 16, 2024
1 out of 5
WORST EXPERIENCE EVER I ASK FOR A VERY SIMPLE ITEM AND NOONE KNEW ANYTHING AND INSTEAD OF ASKING A MANAGER FOR HELP THE EMPLOYEES WERE ATANDING THERE TEXTING AND LAUGHING THEY LOST MY SALE AND I WILL NOT RETURN
Response from Best Buy
August 17, 2024
Hi, Justin,
Thank you for reviewing your most percent visit. WE always want our customers to feel valued and appreciate when shopping with us and can see this visit was not an reflection of this expectation. As we are always looking for ways to learn and grow, we would like to further discuss what occurred.
Please send us a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the quickest response, please include your full name, email, phone number, and "Google Review 64082593" in your message. Thanks!
Regards,
^April
Jerry R
August 07, 2024
1 out of 5
Stores getting remodeled in the middle of the day. I get it. I went in and got asked if I needed help 3 times and every time one of the workers would say “no problem let me getcha someone” and then no one would ever came. Going to Walmart
Response from Best Buy
August 07, 2024
Hey there,
Thanks for reaching out. I regret to hear that you had a disappointing experience with us. Were you able to get any help with this issue? If not, we would love to assist further. Can you please send us a private message with your full name, telephone number, and email address. I have provided links below to our social media pages. When reaching out, please be sure to mention your Google review #64040715. We look forward to speaking with you soon.
Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
All the best,
^Jacob
Dk
August 01, 2024
5 out of 5
Got the help from the Geek Squad for the Sony headphones.