Literally sitting on the bench outside of this huge Best Buy to write this. I just spent an hour standing in the computer section ready to spend $1500 on an iPad and accessories and only ONE associate came up to me.
He asked if I had any questions or need help. I originally said I think I’m ok since I was debating the 13” or 11” screen and then quickly said “actually I was wondering”…he turned as I was talking and asked the same question to a lady behind me. Finished with her, made eye contact with me, and went to the back room through two double doors.
This is not a question of staffing. There were plenty of people THERE just nobody working. Those on the floor were bunched up and you could hear associates laughing in the “back storage” area. They just had no interest in Helping customers.
At the End of the Day, I set my watch to spend an hour to see if anyone would ask or approach me, since I like walking around Best Buy anyway, but no one even looked my way. This is a Huge Best Buy and they offer a ton of gadgets and electronics thus the TWO stars. I like the store but I will take my business back to Goodyear and not inconvenience the Avondale store anymore.
dewayne j
January 10, 2025
Went in got want I needed for a great price and got out. Great place fir affordable electronics.
Valerie M
January 08, 2025
A lot of employees for not a lot of customers. Empty hooks and shelves. Hope it’s just due to the holidays.
Response from Best Buy
January 09, 2025
Hello, Valerie,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64659234. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
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Google Review #64659234
Thanks,
^Ezra
Even though I didnt get anything, Jim was fantastic! Great customer service!