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Best Buy Avondale
Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Google Home Experience
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Frequently Asked Questions About Best Buy Avondale
How do I check product availability at the Avondale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Avondale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Avondale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Avondale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4507 reviews)
A.V. R
November 16, 2024
5 out of 5
I used to love coming to Best Buy, but now I dislike doing so. I am guessing they are no longer sales representatives. Every time I come to a Best Buy, there is never anyone to help you with something locked up. It's almost like a Walmart. "Oh, sorry, that's not my department..." Okay, may you get someone on the walkie-talkie? The loss preventions team at least says hello. I did give it a 5 star because this time there was an apologetic young man that apologized for the long wait. Wish the receipt said his name but it doesn't. Regardless it's best to do online orders for in store pick ups.
David G
November 15, 2024
1 out of 5
Whoever is a male that’s working around closing time on Fridays here, mark him. I called to ask about returns, and he immediately asked me for my full name. I didn’t want to give my full name, so I just shared my first name. He asked for the last name again, and I asked why? He hung up on me. Not cool, especially that I just paid $180 for their yearly warranty protection and other services. It just looks bad. I’m not a hater, I just figured there would be respect and intelligence coming from a company like them. I guess not.
Response from Best Buy
November 16, 2024
Hi, David,
Thank you for sharing your experience with us. Our team would be happy to document this occurrence and look into this further. Please reach out to a live representative by sending a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy). When reaching out, be sure to mention Google Review 64432475. We look forward to hearing from you.
Please note that our typical hours of operation are as follows.
Monday through Friday: 8 a.m. -7 p.m. CT
Saturday and Sunday: 9:30 a.m. - 6 p.m. CT
Sincerely,
^Tina
Erik L
November 13, 2024
1 out of 5
Don’t go to this place rude and unprofessional employees. Did not help or try to help at all
Response from Best Buy
November 13, 2024
Hello, Erik,
Thank you for sharing your feedback regarding your experience during your visit. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64424382. We look forward to hearing from you.
Sincerely,
^Deysha
Darron S
October 27, 2024
1 out of 5
The car audio department here is next to none in customer service. I came three straight days to this Avondale Best Buy and they said their car stereo person hasn't shown for days. I'm taking my business to Audio Express.
Response from Best Buy
October 27, 2024
Hi Darron,
We appreciate you taking the time to leave your feedback here. It's unfortunate that you've had a negative experience with us, and we understand your concerns about not getting assistance during your store visit. This is never something we expect to hear, as we strive to provide a world-class experience for our customers. We would like to get more information regarding your recent visit. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64360466 as reference. We look forward to hearing from you. Twitter(X): https://twitter.com/bestbuy Facebook: https://www.facebook.com/bestbuy Instagram: http://instagram.com/bestbuy
Best,
^Kadian