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Services Offered
Geek Squad Services
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Car & GPS Installation Services
Apple Authorized Service Provider
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Google Home Experience
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Frequently Asked Questions About Best Buy Avondale
How do I check product availability at the Avondale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Avondale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Avondale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Avondale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4564 reviews)
Phyllis B
April 18, 2025
1 out of 5
The customer service at this location is poor. We are loyal longtime customers and always shop this location (Avondale, Az). I had to ask more than once for help. When the kid did finally help me, who's name is ROBERTO, got one of the two items I wanted to purchase down from the shelf, he then directed me to the other item I wanted, it was not reachable. I requested help again, she, the greeter at the front door, told him that I still needed him to take down the other item, I could see Roberto shaking his head no! ROBERTO would not get my item. The girl offered to find someone else, I said no. Lost a sale best buy! 2nd time this month the service was bad at this location! Your invisible when you shop here!
Response from Best Buy
April 18, 2025
Hello, Phyllis,
Thank you for reaching out regarding your experience in store. I can understand that not getting the help you wanted in store can be difficult. We would be glad to support you if you would like to reach out to any of our Social Media profiles below with Review 65055670. Please include in a Private or Direct message with your full name, email, and phone number with all details on how we can support you.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Ahmad T
April 18, 2025
5 out of 5
Good customer service
yefrankgp
April 17, 2025
5 out of 5
Siempre están pendientes para ayudarte a Solucionar las necesidades de tu compra
Magaly R
April 14, 2025
5 out of 5
Excelente servicio de la empleada que nos atendió.