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Best Buy Chandler
Services Offered
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Frequently Asked Questions About Best Buy Chandler
How do I check product availability at the Chandler Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chandler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chandler stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chandler Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3278 reviews)
Bill D
October 17, 2024
1 out of 5
Allowed me to place a pick up order for an item that wasn't even in stock. Had to have the order transferred to Avondale just so I could get my item.
Response from Best Buy
October 17, 2024
Hi there, Bill,
Thank you for reaching out to us here and for your candidness. I'd love to ensure that your attempts to receive assistance and experience are addressed further.
To do so, please feel free to reach out to us via any of our Social Media platforms. To assist in directing you to our team, I've provided a few links below to our accounts. Please also add the number below to your message, as it will allow us to track your Google Review.
Google Review #: 64320854
Thank you, and we look forward to hearing from you.
^Duncan
Links: Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy)
Ana M
October 14, 2024
1 out of 5
I bought a specialty hair dryer at this location and specifically asked the person if it was dual voltage because it was for an international trip. He acted like he was looking it up and said it was. It wasn’t. When I tried to return it at the Gilbert store after coming back I was told that the return is 15 DAYS only, and all that they could do was store credit. Should have bought it on Amazon.
Response from Best Buy
October 14, 2024
Hello, Ana
We appreciate feedback Google my Business. Not having ability to use the products as you intended or return it after the 15days Return & Exchange Promise is frustrating. We would like to hear more about interactions at the store, here at corporate.
Feel free to reach out through social media with the links below. Please mention "Google Review 64308931", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Barbara B
October 10, 2024
5 out of 5
Ordered online for store pickup & my order was ready in an hour! Easy Peasy!
Marvin R
September 28, 2024
5 out of 5
It was easy to find what I was looking for.