Best Buy Chandler

Shout out to Colin who was super helpful, above and beyond helping us in multiple departments today. Thank you!

I'm trying not to sound like a Karen, but.... I wanted to upgrade my pc. Geek squad told us that it needed a graphics card to run my games better but they didn't have one and recommended us to go online and buy one. After we bought it we went back today cause we were told that they could install it, then they told us we couldn't because my pc couldn't handle the graphics card. So we bought the exact graphics card just to be told they can't install it. They then recommended another pc to buy instead, fine we did so. They told us they could put in the graphics card and a few other things from my old pc to my new one and that it would take 4 hours and they'd call us. They never did we had to reach out to them. And over the phone they said "it wouldn't take four hours instead it would be at least a few days." I'm beyond frustrated that we keep getting told different things. Like do you guys even know what you're doing? I hope your experience is better than mine.

I took my computer tower to have fans installed by the tech squad here they told me it would take 20 minutes I came back after the time elapsed still wasn’t done then I was told guy was on break and would do it when he got back cool okay I’ll come again later came again at 8 pm mind you they’ve had my tower and fans since 5pm so its now been 3 hours then when I came in at 8 guy asked me if I was leaving it over night like no you guys said 20 minutes the the tech in the back laughed at me with his coworkers because of my inpatients but this was supposed to only take 20 and still wasn’t done after 3 hours I asked for a refund and left I even asked if maybe they had other orders ahead of mine and that’s why it couldn’t be done in time and they said no there was nothing they were doing and nothing they were fixing that would make it take this long

I had a radio installed in my truck. Professionally done.