Frequently Asked Questions About Best Buy Chandler
How do I check product availability at the Chandler Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chandler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chandler stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chandler Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3377 reviews)
George R
June 05, 2025
1 out of 5
Worst preorder launch for switch 2. The most disappointing part is not the hiccups of whatever network issue they were having BUT more soo that the preorder folks were waiting longer than the walk ups. As some of near the entrance we made a bet that the walk up guys were going to get let in before us...and sure enough it happened. Some of joked we shouldve just canceled the preorder an gone to the other line. Not the workers fault im sure they had nothing to do with it but the structure of the other line getting going in before preorder is ridiculous.
Fam M
May 24, 2025
5 out of 5
The best location to go to imo. Employees are always willing to assist.
C C
May 23, 2025
4 out of 5
Their selection is "okay", their price matching is "alright" since it's better than nothing but I really wish they we're more like a Microcenter.
Natordia A
May 17, 2025
4 out of 5
Customer Service team knowledgeable and was able to guide us in making our decision