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Best Buy Chandler
Services Offered
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Frequently Asked Questions About Best Buy Chandler
How do I check product availability at the Chandler Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chandler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chandler stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chandler Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3435 reviews)
Julian G
September 15, 2025
1 out of 5
Absolute worst service I have ever received. The Supervisor called me a liar and treated me like I'm less than him. The return policy clearly states that there is a 15% restocking fee if you return the item opened. I did not open this item and he called me a liar and still charged me the 15% fee. The person working the return apologized to me when the Supervisor walked away. I've never been treated like this nor have I ever been called a liar. Do better Best Buy!
carlos p
September 15, 2025
5 out of 5
Wonderful service
K M
September 14, 2025
3 out of 5
The guy working in the cell phones department wasnt helpful at all. Acted like he couldn't be bothered. Younger guy ,tall. Sorry i don't remember his name. But luckily 2 other employees saw us and helped us. I think they were with geek squad? Theh had on different shirts. I was looking at buying a second phone to use in Europe because things have changed because of trump. The two helpful guys helped me to decide what do to about my second phone. Thank you. Wish I got their names.
Larry H
September 10, 2025
2 out of 5
My son has an IPhone and we have purchased a screen protector that allows for replacement and installation at no charge. Unfortunately the screen was shattered so badly we couldn't bring it in....so they couldn't replace it. I said...ok...so I purchased another..I believe the price was $35 or so. Then I see a charge for installation of $7.99. I said what is this...the gentleman replied this is the installation of a new screen protector. I then pointed out that I purchased and upgraded screen protector in July...he said Unfortunately it doesn't matter. I said, you can see on my account the purchases of multiple screen protectors for his phone..considering he is the only person on my plan with an IPhone...this is horrible customer service at this location. Sorry...but sometimes reviewing a person's account and doing g the right thing is more important. Just my opinion. We will not be returning to this location for service like this.