I had a sound bar giving me issues not playing through TV on and off for a month or so the remote would it work so well either then it stopoed working no matter what setting i tried, so I took it in and they exchanged it on the spot no hassle, thanks I was so relieved. I appreciate.
I went to the Geek Squad to get my laptop repaired. I spoke with Alex, one of the geeks, who stated we don't have the parts in stock but here are the part numbers and you can install them yourself. He was awesome and I highly recommend the geek squad at Best Buy. Shout out to Alex.
WARNING: BUY FROM BRAND SITE, NOT BEST BUY!! I went to best buy to buy a Sandisk pro memory card
Sandisk online 512GB- $89.99
Identical card @bestbuy- $249.99
Literally, what the heck! An employee said they’d price match, but then at checkout the store manager said they don’t price match Sandisk. The exact identical card, edition and specs. To be honest I’m speechless, I will never take my business to bestbuy again. Consumed be warned.
I'm always shopping from back stock or stockroom each visit. The shelves are not stocked well with merchandise. Employees are not wearing name tags....no real service culture.
Response from Best Buy
March 17, 2026
Hello, Daniel,
Thank you for sharing your feedback with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service. Let’s get this documented and reviewed further for you.
Please message us through our social media channels on Instagram (https://bby.me/T85f4E), X/Twitter (https://bby.me/yprdkN) or Facebook (https://www. https://bby.me/NHCCpt) with the full details of your experience. Also add Google Review 130254.