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Frequently Asked Questions About Best Buy Chandler

How do I check product availability at the Chandler Best Buy?
How do I check my order status?
My local Chandler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Chandler stores’ holiday hours?

Recent Reviews

4.2
(3514 reviews)
Paul C
January 14, 2026
1 out of 5
They don't work directly with Citibank to resolve a dispute with a credit card that doesn't exist!!!!!!
Response from Best Buy
January 14, 2026
Hello, Thank you for the review. We understand your concern with Citibank, and getting an issue resolved. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 104531
Brian S
January 12, 2026
1 out of 5
Customer service, specifically geek squad, is horrendous - you shouldn’t need to wait in line for an hour or need an appointment to simply pickup and pay for your repaired equipment. Paying is a quick process - take my money. Kids are nice but clear no leadership here. Short Best Buy if you’re a stocks guy and the stock price was based off this location. AI agent answering the phone for Best Buy is also terrible generally. EDIT: Brought computer home - still doesn’t work THANKS BEST BUY.
Michelle P
January 10, 2026
5 out of 5
The all best buy employees are super nice and helpful. Big shout-out to Derek he's very good at what he does very helpful knows what he's talking about highly recommended going to him for help with electrical stuff.
Jack B
January 08, 2026
5 out of 5
Great customer service, the online process super smooth

About Best Buy Chandler

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