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Best Buy Chandler
Services Offered
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Frequently Asked Questions About Best Buy Chandler
How do I check product availability at the Chandler Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chandler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chandler stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chandler Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3357 reviews)
Randy B
April 01, 2025
4 out of 5
It's not the good old Best Buy anymore. Very few employees for help in your purchase. Now you have to pay to be a member at different levels for perks and rewards. Very disheartening.
Ally S
March 28, 2025
5 out of 5
Huge shout out to Shaunz in returns/customer service area, I purchased a gaming console open box for pick up and the wrong item was labeled (accidents happen) so they actually didn’t have anymore open box of the same item in store, but he was kind enough to help me out so I could get exactly what originally purchased, he was amazing and really made the 40 min drive worth it!
Baxter K
March 27, 2025
1 out of 5
Disappointing experience. I purchased an open box item, received a receipt and waited patiently for an hour and half for an “update” to let me know the item was ready. I gave up and went in only to find out they had sold it in the interim. My complaint was met with “oh that happens sometimes”. If they can sell it before you get there, the option to buy it online should not be present. This felt like a slap in the face and a breach of contract. Buy here if you like, but I wouldn’t count on getting what you ordered unless it’s new and they have it in quantity.
Response from Best Buy
March 28, 2025
Hello Baxter,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64976929" and share your full name, email, and phone number.
Thanks,
^Vanessa
Tod M
March 27, 2025
5 out of 5
I went in to look at some printers and left talking to somebody in the Geek Squad regarding my telephone. I was totally surprised how much information the guy gave me regarding the issue on my phone and how I could solve it on my own.
Thank you "Best Buy" and your Geek Squad.