Frequently Asked Questions About Best Buy Chandler
How do I check product availability at the Chandler Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chandler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chandler stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chandler Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3505 reviews)
Jonny J
January 03, 2026
1 out of 5
Dalton deeter was very rude. Told is to leave as i was explaining my issue with a purchase and did not give me the time of day. I stated a fact. "You have wasted my time" once i said this he decided to kick us out and tell me he will call the police. How is this acceptable behavior for a customer to express their concerns and then he can just kick them out with out hearing their ful) story? You allow this type of harrasment to your clients from your management? Expect a harrassment lawsuit.
Robby E
January 03, 2026
1 out of 5
Absolute worst experience ever. Had a pocket full of christmas cash to spend on a sterio system. Had to get a manager to send somebody to help us. I WAS told to use the app. .. i asked for a date for install . Without looking employee shrugged and said its the holidays. Asked for somebody else to help instead . Was treated like my questions were a very big inconvenience. As the employee texted away on their phone mid conversation. No.wonder yall are going out of business
Jeff
January 01, 2026
5 out of 5
Very friendly Geek Squad! Took care.of my PC issues and left me with great instructions.
Kevin K
December 31, 2025
4 out of 5
It's a best buy. cheaper accessories than apple store and price matches Amazon