Frequently Asked Questions About Best Buy Chandler
How do I check product availability at the Chandler Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chandler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chandler stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chandler Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3292 reviews)
L
December 02, 2024
1 out of 5
I had to call the police based on the store managers recommendation. Leave it at that.
Miles B
December 01, 2024
5 out of 5
Always very helpful and knowledgeable.
Dmitry A
November 28, 2024
4 out of 5
I like this store and use it for most of my electronics shopping
Jerry M
November 26, 2024
1 out of 5
Here to pick my item which I paid for but they won't release the item bcuz there system is slow. Never come back here
Response from Best Buy
November 26, 2024
Hello, Jerry.
We do our best to meet the time frames that we provide, but there may be times when unexpected delays may occur. All orders will go through various reviews for the security of our customers, and at times, those may take a bit longer than expected.
Can you please send a private message to one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details of what happened, including the store you visited? We would be more than happy tp document your experience as well as assist in any way that we can.
Best,
^AllisonS