Frequently Asked Questions About Best Buy Chandler
How do I check product availability at the Chandler Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Chandler Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Chandler stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Chandler Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3440 reviews)
Dianne W
September 30, 2025
4 out of 5
Waiting lines are long..even if you st up an appointment
Riley C
September 22, 2025
5 out of 5
Tyler at the Geek Squad was amazing. Super kind and was able to help me with a wifi issue on my computer. He also noticed some other concerns with my computer that I had no idea about and he fixed them. The whole process was fast and easy.
E. A
September 22, 2025
1 out of 5
Went for a geek squad install, and they Hooked up my amp and capacitor wrong creating the system to stay on a constant feed until it burned out my mosfets in my brand new amp.
Then the tech wanted to argue with me about how it was hooked up right even when I showed him pictures and now got a letter from a respected shop saying it’s hooked up wrong and dangerous. Exposed cap not wired correctly.
Even online you can find a correct hook up picture. This tech is not well versed in audio install and is causing major liabilities!
Even after I post pictures of how it’s supposed to be done! The manager tells me it’s right and to come back and have the same disrespectful person who installed it wrong to look over it after I provided a letter from a third party place politely stating it’s wrong. Who’s the owner of this place please reach to me with all due respect .
Response from Best Buy
September 22, 2025
Hello.
Having a sound system installed should be a streamlined process that you are happy with. If you still need some help, please reach out to us on social media. Also, be sure to reference your Google Review number #46423.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Vincent F
September 21, 2025
5 out of 5
This is my favorite Beat Buy in the valley. They have a better selection and better customer service than any other I have been to. It is clean, well organized, and it carries items other don't. 5 stars from me!