'%3e%3cpath%20d='M9.31547%206.89836L3.79467%2012.3348C3.5744%2012.5551%203.21822%2012.5551%202.99795%2012.3348L2.6652%2012.002C2.44493%2011.7818%202.44493%2011.4256%202.6652%2011.2053L7.45958%206.5L2.66989%201.79467C2.44962%201.5744%202.44962%201.21822%202.66989%200.99795L3.00264%200.665202C3.22291%200.444933%203.57909%200.444933%203.79936%200.665202L9.32015%206.10164C9.53574%206.32191%209.53573%206.67809%209.31547%206.89836Z'%20fill='%230046BE'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3677_10840'%3e%3crect%20width='12'%20height='12'%20fill='white'%20transform='translate(0%200.5)'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Flagstaff
How do I check product availability at the Flagstaff Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flagstaff Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flagstaff stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flagstaff Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2008 reviews)
Alec C
June 21, 2026
1 out of 5
Refused to return my cameras within their 15 day return window. All items were in the original box and new. Told me to contact online help. Very disappointed and will not shop here 👎🏼
Response from Best Buy
June 22, 2026
Hello,
Thank you for the review. We never want to make it difficult to return a product.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 175472
Lonnie C
June 20, 2026
5 out of 5
Very helpful staff, in and out in just minutes.
Luke T
June 14, 2026
5 out of 5
Just got a TV, if you go here, ask for Athena, she knows what's good, I told her my preferences and she found the best TV for me, someone give her a Raise asap
Jillian T
June 11, 2026
1 out of 5
I am extremely disappointed with my experience at the Best Buy Flagstaff location. My mother’s computer was left in Best Buy’s possession, and when I contacted corporate, I was told their records show the computer was picked up in January. This is inaccurate, and we have no record of receiving the device.
I have filed a formal complaint with corporate and have been unable to speak directly with store management. I am requesting that the store manager contact me regarding this matter.
I am also requesting all documentation related to the computer, including pickup records, signatures, and any other paperwork showing when and to whom the device was released. There appears to be a serious discrepancy in Best Buy’s records that needs to be investigated.
At this point, I am seeking answers, accountability, and the return of the missing property or an appropriate resolution. I hope management will contact me promptly to discuss this matter.
Response from Best Buy
June 12, 2026
Hello. Thank you for your feedback. We can see how this would be concerning and would be glad to look into this situation for you and help assist in any way.
Please feel free to reach out to us on social media. Our team would be happy to help assist you on any of the following: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuy Support. When you reach out, please be sure to include Google Review number 171715.
Thank you.