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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
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Google Home Experience
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Frequently Asked Questions About Best Buy Flagstaff
How do I check product availability at the Flagstaff Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flagstaff Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flagstaff stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flagstaff Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1893 reviews)
Bobby J
April 25, 2025
1 out of 5
Poor service, my friend and I walked into the store and no one greeted us and no one came up to help us even though we were obviously looking for assistance for near 10 minutes and there was no one in the store barely so it's just a big reason why a lot of Best buys are closed probably
R V
April 23, 2025
5 out of 5
Fast and helpful
Dave H
April 21, 2025
1 out of 5
I do not recommend Best Buy for Appliances. I ordered a washer and dryer in January. Washer came without issue. The dryer was back ordered. I missed work multiple days for several deliveries that were cancelled at the last moment every time. There were multiple issues with the order that they assured me were correct (in person, and over the phone), but were not. Finally the dryer arrived, but without the correct crew to install (liquid propane conversion). I had to set up yet another appointment. It turns out the dryer's door did not even work. It would take another two weeks minimum to replace and there were no guarantees it would not be back ordered, again. Their online/over the phone customer service is terrible. I finally asked for a full refund and return because I am tired of the delays and mistakes. Even the pick up was cancelled due to "weather". I don't get a refund until they process the return and they appear unwilling to reschedule the pick up for the return. The only saving grace to this absolute nightmare and 4 month saga is the installer (Robert) and store manager (Ethan). They did everything they could to help, but it was not enough. I will happily delete this review if they make this right and apply the refund.
Response from Best Buy
April 21, 2025
Hello, Dave.
We try to make all our delivery purchases and installations as smooth and easy as possible. So, seeing an experience like this is never something we want to see and I appreciate you taking the time to bring it to our attention.
We would like to get your experience documented as well as assist in any way that we can. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy) and one of our agents will be glad to assist. When you message us, please include your full name, phone number, email, and a copy of your Google review number #65064951.
Best,
^Allison
Rick L
April 15, 2025
4 out of 5
Helpful staff. Made my shopping experience fast and efficient