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Best Buy Flagstaff
5005 E Marketplace Dr
Flagstaff, AZ 86004
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Flagstaff
How do I check product availability at the Flagstaff Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flagstaff Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flagstaff stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flagstaff Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1843 reviews)
Nick A
September 17, 2024
1 out of 5
Went to have my iPhone 13 battery replaced, set up an appointment which required providing my phones info, only to find out in person that they don't stock replacement batteries. If they order you a new battery, you must leave your phone as collateral until it arrives. The estimated time was 3 weeks. I offered to pay for the battery up front, but they are "required" to keep your phone. Asinine.
Response from Best Buy
September 17, 2024
Hello Nick,
Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64211831. We look forward to working with you.
Regards,
^Aaron
Alejandro V
September 03, 2024
5 out of 5
normal
Jackson D
August 30, 2024
5 out of 5
I was on a cross-country motorcycle trip and lost my phone in the Arizona desert. I came to Best Buy to get a temporary phone until I could make it back to NC. I explained my situation to Cheyenne, and she was one of the friendliest people I encountered on my trip. She showed me all the phones in my budget and even took the time to help me set the phone up before I left to make sure I didn't get stranded in a different state. I truly appreciated her willingness to help me, and she was an absolute pleasure to be around.
Sharon L
August 30, 2024
5 out of 5
I'm sorry I didn't make a note of the young man who assisted me, but as a senior woman, I don't often get excellent service, especially when wanting to purchase computers. He was courteous and very knowledgeable. He patiently let me ask all the "dumb" questions I had and answered in a way I understood. I wish I could bundle him up and ship him to the Best Buy in my hometown!