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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Flagstaff
How do I check product availability at the Flagstaff Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flagstaff Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flagstaff stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flagstaff Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1981 reviews)
Leander B
March 27, 2026
2 out of 5
I went there this afternoon to find a sound bar for my TV. The customer service for today wasn't as great. The employees were as helpful.
Response from Best Buy
March 28, 2026
Hey there, Leander!
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience looking for assistance with a sound bar. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #135622" for reference. You can find us here:
Twitter(X):
https://bby.me/XnV20a
Facebook:
https://bby.me/9ZlTVq
Instagram:
https://bby.me/GBVkeK
C L
March 25, 2026
5 out of 5
Outstanding Service from Osama at Best Buy Flagstaff, AZ
I recently had the pleasure of working with Osama at the Best Buy in Flagstaff, AZ, and I cannot speak highly enough of his professionalism and integrity. After an awful experience at another car audio store, Sounds Good, where I was misled into purchasing a new head unit for over $1200 when I didn’t actually need one, Osama went above and beyond to restore my faith in customer service.
Osama not only diagnosed the real issue with my car audio system, but he also took the time to explain it to me in clear and honest terms. His transparency and genuine care for helping me avoid unnecessary costs were incredibly refreshing. He could have easily taken advantage of my lack of knowledge, just like the other store did, but he chose the high road instead.
Thanks to Osama, my car audio system is back in working order, and I couldn’t be more grateful. His integrity, professionalism, and kindness have earned my loyalty, and I will now always choose Best Buy for any electronics needs. Best Buy should be proud to have someone as outstanding as Osama on their team. He is the kind of person that makes a difference in the world and a customer for life.
I'm scheduling to take my Porsche in next to have him do the work replacing the head unit. I trust Osama!!
J R
March 25, 2026
5 out of 5
Great service. They had exactly the transfer cable that I needed
Elke S
March 22, 2026
5 out of 5
Matt was amazing. He is confident and knows his way around phones, even my old phone! many many thanks!