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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Flagstaff
How do I check product availability at the Flagstaff Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flagstaff Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flagstaff stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flagstaff Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1926 reviews)
Ardent B
August 24, 2025
1 out of 5
Lousy quality everything esp service
Response from Best Buy
August 24, 2025
Hello, Ardent,
Thanks for taking the time to share a review with us. We strive to provide a world-class experience, and we understand that it looks as though your recent interactions have not appeared to reflect this expectation. We take your feedback very seriously, as we look to learn and grow.
So we make gain more insight into what led to this review, we would be grateful to have to reach out to us through private message on Facebook (https://bby.me/7rpya4), Twitter/X (https://bby.me/g6emd9), or Instagram (https://bby.me/xvu6s6). Please include "Google review 34280" in your communication. Thanks!
Sincerely,
^April
Matthew P
August 21, 2025
5 out of 5
I miss best buy. Need more open box products.
Felicia R
August 19, 2025
3 out of 5
Staff were friendly. Layout of store a bit confusing as well as checking out. Checkout is at customer service/geek squad area
Response from Best Buy
August 19, 2025
Thanks for reaching out, Felicia.
Your feedback is very important to us, as it helps us to improve services, and merchandising locations. If you have any other questions, you can always connect with a live representative through one of the social media platforms listed below. Please send us a private message including your Google Review #31685.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Warm regards,
^ Jason
MAC
August 12, 2025
5 out of 5
Super customer service from the moment I walked in the door.
Young man who helped me find a phone chord charger... great job!