Frequently Asked Questions About Best Buy Flagstaff
How do I check product availability at the Flagstaff Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flagstaff Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flagstaff stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flagstaff Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1936 reviews)
Shaggy l
September 15, 2025
3 out of 5
Went to geeks quad and waited for an hour because someone was ahead of us. No issue with that but when I see the next appoitment is at 1:20pm and its 11am we get skipped by a couple ahead behind us and the rep said they had an appoitment and lied to me. Yeah no thanks I'll just leave.
Response from Best Buy
September 15, 2025
Hello, thank you for leaving us a review. We understand wanting to get technical support when you need it the most. Can you please reach out to us via private message on one of the following platforms with more details about your experience? Please start your message referencing your Google Review #43718.
Facebook (https://bby.me/7lq9kv)
Twitter/X (https://bby.me/4c9705)
Instagram (https://bby.me/5knlxh)
Ryan A
September 11, 2025
5 out of 5
extremely helpful people. lots of parking. not overcrowded. real nice best buy at the top of a mountain.
Lisa L
September 11, 2025
1 out of 5
Please do not come here to order. I bought two washers and dryers on September 2 and delivery on September 9 but they didn't delyvery on time. I have been waiting for two days. Today I called to ask when my order will be delivered. They said they would deliver it to me when they were free. What a terrible experience, I was damaged in 2 days waiting
Response from Best Buy
September 11, 2025
Hi, Lisa,
Thank you for sharing your feedback. Having your order delayed is understandably concerning and certainly not the seamless experience we aim to provide.
For better assistance in resolving these issues, please reach out to us on Facebook at https://bby.me/z1kl00, Instagram at https://bby.me/z80q5z, or Twitter/X at https://bby.me/whcnrq. Be sure to mention your Google review 42222.
Andrew D
September 09, 2025
5 out of 5
The warehouse guys were very helpful! Got me all squared away with my appliances.