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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Flagstaff
How do I check product availability at the Flagstaff Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flagstaff Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flagstaff stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flagstaff Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1991 reviews)
Nicolás S
April 12, 2026
3 out of 5
No tenían teléfonos que era el motivo principal
Eimmik T
April 11, 2026
5 out of 5
Very helpful staff
Love this place
Sammi
April 10, 2026
5 out of 5
Helpful employees
Jennifer M
April 04, 2026
1 out of 5
I bought an IPad in January along with an associate who recommended the keyboard component. It never stayed put. I acknowledge that I don’t know a lot about technology. I thought I was doing something wrong. I went in today to find out that it wasn’t the right keyboard for my iPad. I also acknowledge that it is well past the two week return. The answer I got, was that I sell the keyboard at a loss online. NO acknowledgment from Best Buy that I was sold the wrong product. This is very disappointing as I have spent money there many times. No apology, no accountability for their egregious oversight regarding the original purchase. It sounds like their recommendation for buying online is what I should’ve done in the first place. Shame on you Best Buy. Remember, Flagstaff is still a small town!