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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Flagstaff
How do I check product availability at the Flagstaff Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flagstaff Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flagstaff stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flagstaff Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1881 reviews)
Monika B
March 20, 2025
1 out of 5
I will never go here again. The store was not busy, there were 2 of us waiting to buy TVs. No one helped us. I asked for help and the person said she would get someone. 30 minutes later no one came, I saw 10 people who worked there hiding from people. Stop hiring youngsters thst dont want to work. If I owned this store you'd all be fired.
Response from Best Buy
March 20, 2025
Hi, Monika,
Thank you for your review. I can certainly understand how concerning it is when the help you need isn't available. At Best Buy, our goal is to create a positive customer experience with every interaction and to ensure every customer feels welcome and appreciated.
So that we can formally document your feedback, please send a message via Facebook facebook.com/BestBuy, Instagram instagram.com/bestbuy, or Twitter/X twitter.com/BestBuySupport that includes your full name, phone number, and email address. Be sure to mention your Google review 64950752.
Kind regards,
^Pre
COO-CTO B
March 19, 2025
5 out of 5
Friendly, well stocked BestBuy. Answered my questions.
Freedom L
March 05, 2025
3 out of 5
Didn't have what I needed but clean store
Response from Best Buy
March 05, 2025
Hello and thanks for reaching out on Google.
We understand the frustration when you cannot find what you are looking for in our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64893475.
Kindly,
^Graham
Sylvia S
February 27, 2025
5 out of 5
Friendly and knowledgeable