I would give this store 0 stars if possible. I took my laptop for a standard repair for apple care and they twice wasted my time with improperly typing my contact info in. Never got a call back from the manager and he promised me to take care of it. Avoid this Best Buy and geek squad. Especially Vincent the manager.
Refused to return my cameras within their 15 day return window. All items were in the original box and new. Told me to contact online help. Very disappointed and will not shop here 👎🏼
Response from Best Buy
June 22, 2026
Hello,
Thank you for the review. We never want to make it difficult to return a product.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 175472
Very helpful staff, in and out in just minutes.
Just got a TV, if you go here, ask for Athena, she knows what's good, I told her my preferences and she found the best TV for me, someone give her a Raise asap