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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Flagstaff
How do I check product availability at the Flagstaff Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flagstaff Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flagstaff stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flagstaff Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2006 reviews)
Luke T
June 14, 2026
5 out of 5
Just got a TV, if you go here, ask for Athena, she knows what's good, I told her my preferences and she found the best TV for me, someone give her a Raise asap
Jillian T
June 11, 2026
1 out of 5
I am extremely disappointed with my experience at the Best Buy Flagstaff location. My mother’s computer was left in Best Buy’s possession, and when I contacted corporate, I was told their records show the computer was picked up in January. This is inaccurate, and we have no record of receiving the device.
I have filed a formal complaint with corporate and have been unable to speak directly with store management. I am requesting that the store manager contact me regarding this matter.
I am also requesting all documentation related to the computer, including pickup records, signatures, and any other paperwork showing when and to whom the device was released. There appears to be a serious discrepancy in Best Buy’s records that needs to be investigated.
At this point, I am seeking answers, accountability, and the return of the missing property or an appropriate resolution. I hope management will contact me promptly to discuss this matter.
Jack C
June 07, 2026
1 out of 5
A i system sucks. Went to the Flagstaff store to buy a TV. The next day we had a few questions
Could not talk to the sales rep due to best buy a i crap. Costco got our money.
Response from Best Buy
June 07, 2026
Jack,
Thank you for taking the time to connect with us and share your phone experience. We can imagine how frustrating it was to get your questions answered and would like to look into this further. To do so, please send a private message via Facebook (https://bby.me/rq9GG0), Twitter/X (https://bby.me/PYVHUd), or Instagram (https://bby.me/M6jE8e) and reference Google Review 169885.
Francesca C
May 26, 2026
5 out of 5
Love shopping here