Very nice people work here
اغلب الايام البضائع ليست متوفرة
Charlotte B
December 09, 2025
They rescheduled our delivery without notifying us, and we just found this out at the end of the delivery window (waiting ALL day). Delivery was supposed to be 12/9.
UPDATE: The delivery guy came today 12/11) told us to move my son’s vehicle then the guy tinkered around outside for about 10 minutes. My dad watched him from the front bedroom window on his cell phone, walking around talking, then close up his van doors, and drive off without saying a word to us! Then my husband texted and called the dude, no anwer. He finally spoke w/ Best Buy’s manager, and apparently the guy got let go in the middle of the job! HA!!! Wow couldn’t even wait til the end of the day. I am sure it saved us from some unforeseen DISASTER. Needless to say, we will never be purchasing anything from Best Buy ever again. The level of communication was totally unprofessional.
Response from Best Buy
December 10, 2025
Hello!
Thank you for your review. We understand how concerning it can be to not receive a delivery as expected. Our goal is to ensure that our deliveries are completed on time, accompanied by clear communication throughout the process.
So that we can look into this further, please reach out to us in a private message or DM on Facebook at https://bby.me/sukr4n, Instagram at https://bby.me/frt3ro, or Twitter/X at https://bby.me/4i7mhd. Be sure to mention your Google review 84635.