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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Flagstaff
How do I check product availability at the Flagstaff Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flagstaff Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flagstaff stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flagstaff Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1998 reviews)
A M
May 21, 2026
2 out of 5
I was disappointed today when I specifically came here to test fit an e bike before purchasing. I did my research and read how important it is to sit on them to make sure they aren't too tall and that can you can sit comfortably. I asked customer service if somebody could help me try one out and they told me they don't let people sit on them. It is unreasonable that they expect people to buy an expensive item that you literally have to sit on to operate based on... looks? REI was happy to let me sit on their e bikes, where I discovered the model they had that I was considering was too tall for me. I guess I'll take my business somewhere that will let me actually sit on one.
Rick P
May 19, 2026
5 out of 5
Associate was knowledgeable and helpful
Leonh2k
May 15, 2026
4 out of 5
Sales person are helpful when you ask.
Randy D
April 20, 2026
1 out of 5
Literally impossible get anyone on the phone. All options route you to a website link