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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Flagstaff
How do I check product availability at the Flagstaff Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Flagstaff Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Flagstaff stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Flagstaff Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1960 reviews)
sigifredo g
January 10, 2026
5 out of 5
Great service
Brioche
January 10, 2026
5 out of 5
Very nice people work here
Ali A
December 29, 2025
4 out of 5
اغلب الايام البضائع ليست متوفرة
Charlotte B
December 09, 2025
1 out of 5
They rescheduled our delivery without notifying us, and we just found this out at the end of the delivery window (waiting ALL day). Delivery was supposed to be 12/9.
UPDATE: The delivery guy came today 12/11) told us to move my son’s vehicle then the guy tinkered around outside for about 10 minutes. My dad watched him from the front bedroom window on his cell phone, walking around talking, then close up his van doors, and drive off without saying a word to us! Then my husband texted and called the dude, no anwer. He finally spoke w/ Best Buy’s manager, and apparently the guy got let go in the middle of the job! HA!!! Wow couldn’t even wait til the end of the day. I am sure it saved us from some unforeseen DISASTER. Needless to say, we will never be purchasing anything from Best Buy ever again. The level of communication was totally unprofessional.
Response from Best Buy
December 10, 2025
Hello!
Thank you for your review. We understand how concerning it can be to not receive a delivery as expected. Our goal is to ensure that our deliveries are completed on time, accompanied by clear communication throughout the process.
So that we can look into this further, please reach out to us in a private message or DM on Facebook at https://bby.me/sukr4n, Instagram at https://bby.me/frt3ro, or Twitter/X at https://bby.me/4i7mhd. Be sure to mention your Google review 84635.