Outstanding Geek Squad assistant. Made an appointment. Arrived, received immediate assistance from Trevor. He recognized the issue, fixed it and explained it to us. Super helpful and understanding. Always get my electronics at Best Buy because of the support that is offered
All hail Caleb! (Kaleb? Idk he looked like Daniel Radcliffe but hotter) I really hope I got his name right. The cell phone tech team was a lifesaver plus the credit card they offer through Citibank has 12 months free financing. They saved me from my own technology issues lol.
This Best Buy is reliable when you need electronics immediately. The selection is decent and the staff are generally helpful. While prices are often higher than what you might find on Amazon, the convenience of same-day pickup makes it a solid option when you need gear in a pinch.
The Verizon team has basically scammed me into a much larger bill than promised. Caleb who seemed helpful has continued to ghost me over past days. A 146 phone plan is now 232 and I cannot get an answer. Regular Verizon store tells me to contact them, they call customer service and all is chaos. I will be finding the GM soon and reporting this to AG as this is second time it’s happened with Verizon and I’m stuck.