How do I check product availability at the Gilbert Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gilbert Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gilbert stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gilbert Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3931 reviews)
Eric
September 14, 2026
1 out of 5
Just close down. The only reason people go into a Best Buy is to return the crap they bought online. You can’t even get that right.
Response from Best Buy
September 15, 2026
Hi, Eric,
We are sorry to hear that you have not had the best experience when visiting you local Best Buy and would like to help. Please send a private message via Facebook (https://bby.me/sQIyHg), Twitter/X (https://bby.me/q5XU3L), or Instagram (https://bby.me/o6pQwd) so that we can look into your concerns. When doing so, be sure to mention that you are responding to Google Review 222390.
Sarah E
September 13, 2026
5 out of 5
Stephen at the laptops and computers was super helpful and very kind! I will come back for my future purchases and hope to find Stephen again! Thank you! 😊