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Best Buy Gilbert
2288 E Williams Field Rd
Gilbert, AZ 85295
Services Offered
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More to Explore
Frequently Asked Questions About Best Buy Gilbert
How do I check product availability at the Gilbert Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gilbert Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gilbert stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gilbert Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3474 reviews)
Rashel R
September 07, 2024
1 out of 5
Customer service is not great waiting to get help for over 45 minutes asked two different workers for help
Gio H
September 02, 2024
1 out of 5
I came to buy the cannon R100 camera with the 2 lenses kit for 499.99... and I can't believe the kid literally came over and told me that I'll be better off using my cell phone. Not what are you gonna use it for? Or anything like that - he might be right, but as owner of some best buy stock - that kinda pissed me off.
Response from Best Buy
September 03, 2024
Thank you for sharing your feedback regarding your experience during your visit to one of our stores, Gio. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64152508. We look forward to hearing from you.
Sincerely,
^Deysha
Dr B
August 23, 2024
5 out of 5
Isaiah was awesome! Excellent customer service! Shout out to the Geek Squad team for being so amazing as well!
chavalino c
August 19, 2024
1 out of 5
Pre ordered call of duty 6 online and it has been the worst nightmare experience I've ever had with trying to get a simple receipt so I can get the pre order perks but no they somehow give me run around for two days of me calling and calling until I finally just drive to store 30 mins away just to be shown the same order number I checked out with , definitely won't be coming here or any best buy again after this
Response from Best Buy
August 19, 2024
Hello, chavalino,
Thank you for sharing your experience. We appreciate you choosing Best Buy for this purchase. If your purchase qualified for any type of bonus, I understand why you may need to provide a copy of your receipt. The retrieval process should be relatively simple, provided your information was associated with the transaction. Otherwise, there are other means to possibly locate the receipt through a manual process, in most cases. Online orders can also be viewed through your account.
While it sounds like you ultimately visited the store to retrieve the receipt, if you’re in need of additional support, our team would be happy to offer any assistance we’re able. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google review, 64090577.
Best,
^Sarah