How do I check product availability at the Gilbert Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gilbert Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gilbert stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gilbert Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3920 reviews)
A C
August 26, 2026
1 out of 5
Dennis is ALWAYS a rude, disrespectful and just not knowledgeable about anything electronic, OR even store policies and procedures. It’s every single time. How is he still employed there?
Response from Best Buy
August 26, 2026
Hey there!
We are sorry to hear of your experience with Dennis and would like to investigate it further. Please send a private message via Facebook (https://bby.me/YAmcpA), Twitter/X (https://bby.me/NEIbRW), or Instagram (https://bby.me/kZTz6j) and reference Google Review 211574.
Spencer H
August 25, 2026
5 out of 5
Awesome selection and friendly staff.
Israel T
August 24, 2026
5 out of 5
Awesome customer service here
Fitz
August 19, 2026
1 out of 5
Well they are to wildly incompetent to be helpful. Attempted to get a laptop repaired here and as soon as I told them it was for insurance they refused to touch it. Apparently too much scrutiny from insurance companies and they refused to work on it. If their business practices were above board it wouldn’t be an issue. But too much scrutiny their words not mine