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Frequently Asked Questions About Best Buy Gilbert

How do I check product availability at the Gilbert Best Buy?
How do I check my order status?
My local Gilbert Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gilbert stores’ holiday hours?

Recent Reviews

4.2
(3650 reviews)
Tina T
July 02, 2025
1 out of 5
I’ve always trusted Best Buy for electronics and appliances, but my recent experience left me beyond frustrated. I contacted customer service for what should have been a simple issue, but instead, I was transferred to an overseas call center—India, based on the representative’s accent and connection delay. Best Buy, I expect better. Outsourcing your customer service may save money, but it’s costing you loyal customers. Bring back knowledgeable, accessible support based in the U.S. where issues can be handled efficiently and with care. Very disappointed and seriously reconsidering where I shop from now on.
Phil N
June 25, 2025
1 out of 5
Ask if the customer service can check inventory for me and possibly at another store. Was simply told “ if we’re out and most likely they are out too”. Believe is his name is Brandon.. customer service sucks
Yul N
June 24, 2025
5 out of 5
Bought the wife a new Aura ring 💍 They had most sizes and finishes in stock.
Selvi P
June 24, 2025
4 out of 5
Always helpful.

About Best Buy Gilbert

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