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Frequently Asked Questions About Best Buy Gilbert

How do I check product availability at the Gilbert Best Buy?
How do I check my order status?
My local Gilbert Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gilbert stores’ holiday hours?

Recent Reviews

4.2
(3878 reviews)
James F
June 16, 2026
5 out of 5
I was impressed with the customer service. They had ample staffing and they were very helpful.
Lisa C
June 16, 2026
5 out of 5
Excellent service.
Kimberly
June 15, 2026
2 out of 5
Don't expect to be assisted while you're here or greeted. I walked in looking for a item. Staff were just conversing with eachother. I waved for assistance and nothing. There was no real traffic inside but a woman and her pet dog at the front counter chit-chating. At least it was clean and the shelves were stocked. I didn't find what I needed I did settle.
Dave J
June 15, 2026
5 out of 5
I took my mom's laptop into the geek squad because it wasn't starting up. They concluded that the battery wasn't charging so they removed it and cleaned it up (the contacts were dirty or loose? Can't remember exactly) and that fixed it right up, no charge, no overnight dropoff.

About Best Buy Gilbert

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