How do I check product availability at the Gilbert Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gilbert Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gilbert stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gilbert Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3508 reviews)
sofia a
November 20, 2024
4 out of 5
Rosie and Ken were amazing! They informed me of all the promotions and offers when upgrading my phone through Verizon! I’ll definitely be coming back to this store! One down side of the whole experience, were two employees rushing Rosie to help out other customers when other employees were available.
Nina P
November 19, 2024
5 out of 5
The service at this location is always excellent. Tonight Caleb from the Geek Squad made a small but imperative repair to my laptop and I'm beyond grateful. Tim in home entertainment was extremely helpful in scheduling us for some custom work to our home theater system. Thanks guys!
Liam K
November 19, 2024
5 out of 5
They have lots of great prices on a wide range of tech, from smartphones to microwaves to e-bikes. They have it all! Overall a great place to get your tech.
Andrea J
November 18, 2024
3 out of 5
Found what I was looking for quickly. Unfortunately the service here was not great and it took a while to find an employee to unlock the case to get my item
Response from Best Buy
November 19, 2024
Good Afternoon, Andrea,
We certainly understand how you are feeling after issue with not getting the assistance you needed during your time in the store. We would love to look further into these concerns with you. Please feel free to reach out to us by sending our team a private message on social media. Make sure you include your Google review in your message: #64443644.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby