How do I check product availability at the Gilbert Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Gilbert Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Gilbert stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Gilbert Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3752 reviews)
Rashad K
November 23, 2025
5 out of 5
Cool technologies.
Theo G
November 22, 2025
4 out of 5
Great prices good products but you have to watch the sales associates, they add warranties without your permission that cost extra. Watch the bottom line.
victoria w
November 20, 2025
1 out of 5
My husband had the worst treatment there from the sale staff eould
Response from Best Buy
November 20, 2025
Hi there, Victoria.
Thank you for your review. We strive to provide our customers with the best customer service and experience possible. It saddens us to hear your husband had a negative experience with us. We would like the chance to document this and help however we can. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/35z414)
- Twitter/X (https://bby.me/urzarh)
- Instagram (https://bby.me/h48gzu)
When reaching out, please mention it is regarding your Google Review 71988.
Kindest Regards.
R D
November 17, 2025
5 out of 5
Nice and clean. Customer service was really cheerful too. Made returning something not as painful.