Best Buy Gilbert

Great everything!!

I’m frustrated and writing with no hope on my emails sent, I got an version promo offer through bestbuy 2 trade in phones in NoV30th , I paid upfront for device offered pricing of 400$ for both .200$ of each number and phone should get gift cards of Verizon which still I haven’t got it . The front money I paid at Best Buy as not synced in earlier and Verizon started charging me monthly after several attempts with Verizon team in BB someone took some responsible called Mario Calvin did synced the account but not sure both lines are taken care of so far . Which I’m waiting to see the Feb billing. After I sent multiple emails asking for the promo offer gift evoucher of 400$ which they provided earlier not valid ,No response to my emails . If I don’t see a reply to my review here with couple of days . I’m going to dispute my phone charges paid of 400$ from my credit card . If so you wanted to respond send me an evoucher at the earliest . I don’t want this scam game anymore .. once this sorted out will take this review out ,if not will send an email to your corporate team on this for further action .

Good service. All employees ready to help.

Tried to pick up a PSVR2 headset. All they had was a used device. They offered to take off 8% (which is less than sales tax) on a box that had the return reason of “residue”. Pretty disgusting they’re trying to charge 92% of the value of a brand new device for something with residue that you’re going to strap on your face. Edit: Updated my review to 1 star after getting some bull%^#* response from their corporate asking to jump through a dozen hoops just for them to document something.