header_logo

More to Explore

Frequently Asked Questions About Best Buy Gilbert

How do I check product availability at the Gilbert Best Buy?
How do I check my order status?
My local Gilbert Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Gilbert stores’ holiday hours?

Recent Reviews

4.2
(3772 reviews)
Jesse M
December 24, 2025
1 out of 5
Best buy customer service is crap anytime we make a purchase there is something wrong with product or buy it on line wait for delivery only to find out they are selling things that are out of stock and instead of informing people it might be a longer wait they cancel your order and bam.... now you don't get black Friday pricing
Response from Best Buy
December 24, 2025
Hello, Jesse, Thank you for leaving us a review. It saddens us to hear that your recent experience with us was not a positive one, especially when needing clear communication about an item you purchased. Nevertheless, we appreciate your feedback, and would like to look into this further. Please reach out to us via social media. Our team will be happy to assist you on the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #94443" when reaching out on social.
taylor s
December 23, 2025
1 out of 5
Apparently talking with a representative at the location is no longer possible. I got hung up on multiple times and asked to be called back but noone calls back. I thought giving best buy a 2nd chance would be beneficial but at this point its just a headache. Best buy used to be my go to electronics store, now I avoid it like the plague. Definitely lost a customer today.
Response from Best Buy
December 23, 2025
Hello, Thanks for taking the time to share your feedback. We can understand wanting to speak with your local store, but not being able to, isn't ideal. Currently calls to our stores are being directed to our support teams, who should be able to assist with questions or issues that you may have. This is an effort to allow our store employees to be able to best assist their in-store customers. That said, we'd be happy to see how we can assist. Please send a private message on one of our social media platforms, Facebook (https://bby.me/3pevkk), Twitter/X (https://bby.me/zyjm0g), or Instagram (https://bby.me/720xki), and mention your "Google review #93872".
David C
December 23, 2025
4 out of 5
Always helpful when you ask. Just sometimes hard to find someone else not helping someone already
Connie G
December 19, 2025
5 out of 5
Bring you old computers,lap tops to be recycled!

About Best Buy Gilbert

bestbuy.com