Frequently Asked Questions About Best Buy Arrowhead
How do I check product availability at the Arrowhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arrowhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arrowhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arrowhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3533 reviews)
Wayne R
July 18, 2025
1 out of 5
After being threatened to be hit by a geek squad rep yesterday evening just for asking for some clarity, let's see how this plays out. If I said that to a customer in my workplace, I would have been fired on the dpot.
Response from Best Buy
July 18, 2025
Hi, Wayne,
Thank you for leaving a review here on Google. This is certainly a concerning statement, and I can understand wanting to get this escalated.
So that we can properly look into this, please send us a private message on social media. We would be happy to assist you on any of the following platforms: Facebook (https://bby.me/dvzb7h), Twitter/X (https://bby.me/jcr58g), or Instagram (https://bby.me/9lu3jb).
Please mention the phrase “Google review #17198” when reaching out, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi
LaTrell T
July 16, 2025
5 out of 5
Just came to get a new ps5 controller. Nice staff and everything was easy to find.
Taleigh B
July 16, 2025
4 out of 5
Out of stock of a lot of items for a tech chain it was all appliances