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Best Buy Arrowhead
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Apple Shop
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Sony Experience%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Arrowhead
How do I check product availability at the Arrowhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arrowhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arrowhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arrowhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3624 reviews)
Roberta C
December 18, 2025
5 out of 5
Ruben is one of the best store managers I have ever dealt with! I'm 65yrs so that says alot. In my life I have dealt with managers and ruben is one of the best! So smooth and makes you feel like you are the only one in the store even when having to deal with multiple issues.
Tre J
December 17, 2025
1 out of 5
Lane and Ruben were extremely unprofessional and should not be working in customer service. Lane even asked his coworkers if he was being rude, and they agreed that he was. That alone says a lot. The lack of professionalism and basic respect made the experience frustrating and unacceptable. I would not recommend dealing with either of them.
Response from Best Buy
December 17, 2025
Hi there,
Thank you for taking the time to share this review here, although we are saddened to hear you had such a negative store visit. We would like to connect with you to get some more details, and ensure this is escalated to the appropriate teams.
To get started, please send us a message on Facebook (https://bby.me/iefx9l), Twitter/X (https://bby.me/bvdi6x), or Instagram (https://bby.me/of21e1). Please also include a note stating you are reaching out from a Google review by including this reference number: 89820. We look forward to hearing from you!
Charles B
December 14, 2025
5 out of 5
Why you should visit Best Buy: Electronics, Mobile phones, home appliances, Big screen TV's, computers, laptops, tablets, everything you can imagine you would want for all electronic and entertainment devices, Best Buy has it. Very fair and competitive prices as well. Staff has always been friendly and helpful when I go to this location. This particular visit, I ended up buying a new Samsung Galaxy ZFold 7 phone. Virginia was the in house Samsung representative and she was extremely helpful. She answered all my questions, very knowledgeable, friendly and went above and beyond with great customer service!! They had a sale at $1,599.99 which was the best price that her and I found by searching competitors in the Glendale, Peoria and Phoenix area. Plus Samsung corporate was at a higher price. It was an overall great experience for me; and I really like my new phone; Samsung Galaxy Z Fold 7. I highly recommend going to Best Buy.
Bob W
December 11, 2025
5 out of 5
I've never been a fan of most Best Buy stores. I was impressed withthis store in particular. Their dedication to customer service is admirable. There were plenty of associates and everyone was very friendly. I will be going back to this store