Frequently Asked Questions About Best Buy Arrowhead
How do I check product availability at the Arrowhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arrowhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arrowhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arrowhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3644 reviews)
Jeff P
March 08, 2026
1 out of 5
Service is terrible, waited more than 1/2 hour (asked for help twice) and tv sales walked away with another customer that arrived after me and didn’t come back……
Response from Best Buy
March 08, 2026
Hello, Jeff,
We appreciate you taking the time to share your experience. We try to pride ourselves in ensure that we provide great customer service each and every time. Let's get this reviewed for you.
Please write us through our social media channels on Instagram (https://bby.me/ktjezs), X/Twitter (https://bby.me/fmuhs6) or Facebook (https://www. https://bby.me/0wck75) with the details of your situation. Also add Google Review 127169. We look forward to hearing from you.
ryan l
March 07, 2026
5 out of 5
This store has been here forever. Great selections, over staffed imo. Great customer service. Picked up my Raspberry pi 5 here today and can't wait to start experimenting!
Toonie “
March 06, 2026
3 out of 5
Large selection but customer service here is none existent and the employee rely too much on the app to the point that they forgot that the customer has the same app
Pierce W
February 28, 2026
5 out of 5
Came in for a network Ethernet splitter and an extra Cat7 cable.
After office max failed to carry office supplies I came here and was pleasantly surprised.
The selection was great! Took me a bit to find what I needed, the team of blue shirts was awesome in pointing me around the store. They used signage landmarks so I wouldn't get confused and it was very appreciated.
Got in and out for $40 with all that I needed to setup my home PC. Thank you guys