Frequently Asked Questions About Best Buy Arrowhead
How do I check product availability at the Arrowhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arrowhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arrowhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arrowhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3413 reviews)
Laiya K
November 18, 2024
5 out of 5
This was by far the best support I have ever recieved to select new Ipads and computers...didnt try to sell..just educated me...they really listened...to my needs...
Daniel O
November 17, 2024
5 out of 5
Had the TV I was looking for at the advertised price with free delivery. Pleasant and helpful staff
JORDAN R
November 14, 2024
2 out of 5
Store does not follow disability laws and allows customers to park along the handicap accessible sidewalk making it extremely hard for handicap or disabled people to even get into the store when letting them know for future reference that that area is not suppose to be blocked they ignore you and don’t say anything also told my handicap significant other he had to go into the store to pick something up when it was under my email and number I also had his ID with me I understand it was under his name on the order it had my information on there as well. Which all could of easily been proven.
Response from Best Buy
November 14, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store pickups will be fast and efficient. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64427938".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/bestbuy)
Jacalyn D
November 13, 2024
1 out of 5
Needed accessories for my new Google phone. They only Had 3 cases and one glass to choose from. Very poor selection.
Response from Best Buy
November 13, 2024
Hello, Jacalyn,
Thank you for your review. We really appreciate the feedback. We know it's frustrating when there aren't many accessories to go with your new phone. We'd like to see if we can assist, or formally document your feedback. Please send a private message on social media with your name, phone number, and email to begin.
You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Sincerely,
^Meghan