Best Buy Arrowhead

worst experience from a major corporation. brought my pc to geek squad, said they couldnt fix it. originally charged me for a membership for 199 plus tax. called for my refund as the diagnostic is 99 dollars. a rep from them told me i would receive a full refund in 7-10 working days. here it is 30 days later still nothing. i should have at least got back 100 plus tax due to a diagnosis charge of 99 plus tax...i spent 218 with tax and they say they are giving me back 25 dollars! i have spent about 3 hours on the phone with people you cannot understand their language, there is no corporate office to call...you get the same people. do not buy from them...they are a horrible company. bottom line is i spent 218 dollars for them to check out my computer and tell me they couldnt fix it. beware...do not bring your electronics to this company unless you want to be ripped off! do not buy from them either as they will not give you a refund if their life depended on it...stay away!..horrible corporation.

Company is horrible no customer service would not spend my money here at all

Mistakenly grabbed a Meta vendor for help, instead of a regular employee. He still tried to help, and went for back up when he wasn't able to. He couldn't find a Bestbuy employee that was free. I was looking for a new cell phone case. The Verizon employee that helped me took time to make sure we could figure out the case would meet the standards I had set. I appreciate the help from both of them.

Always get my stereo equipment installed by Dave at Best Buy in arrowhead. The price of little expensive but you pay for what you get. Customer service is fantastic, and gives you a chance to go into Best Buy and play with the electronics while you're waiting.