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Best Buy Arrowhead
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Frequently Asked Questions About Best Buy Arrowhead
How do I check product availability at the Arrowhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arrowhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arrowhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arrowhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3581 reviews)
se l
September 14, 2025
3 out of 5
Good service
Response from Best Buy
September 15, 2025
Hello there, Se Lin!
Thank you for leaving a Google Review. We truly appreciate you taking the time to provide your feedback. If you ever wish to discuss your experience with us in more detail, never hesitate to connect with us on social media. Please be sure to add "Google Review: #43386" for reference. You can find us here:
Twitter(X):
https://bby.me/tnokhj
Facebook:
https://bby.me/plxux9
Instagram:
https://bby.me/685b1g.
Jose A
September 12, 2025
5 out of 5
Best Buy has a very good way to treat customers.
Marcus B
September 11, 2025
1 out of 5
I love this best buy usually. I’ve bought many things from there perfectly. A macbook, even a gaming computer. But this last time I went the employee there was a total piece of work!! I never leave reviews but this guy was so rude. Please check the cameras for whoever was at the front door on August 29th at 11:30 AM. The guy was treating me like i was stupid.
Response from Best Buy
September 11, 2025
Hi, Marcus,
Thank you for taking the time to leave a review. Encountering a rude employee can really change how you feel about a retailer. We want all of our customers to feel welcomed in the store, and this interaction did not make the cut. If you'd like to formally document your visit, please send a private message on social media. Please include Review 41967 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Joan S
September 05, 2025
3 out of 5
Best Buy sold us a Blink camera system 2 months ago. One of the cameras no longer works and of course is still under warranty. Went to store to get this issue addressed and was given a piece of paper with a 1-888 number and told to call them. I would have thought they would have taken care of this rather than shrug it off. Should have known better after buying a Samsung phone that was set to Colorado time and they denied that it had been shipped from there and was sold as new in Glendale. Have had issues with it that made me feel it was used and shipped here so it would be someone else’s problem.
Response from Best Buy
September 05, 2025
Hello, Joan,
We appreciate you taking the time to reach out. Having a new item fail so soon after purchase is never great news, so we can understand your disappointment. We would be happy to document your experience and assist. Please connect with us through social media. You can find us on Facebook (https://bby.me/pcb8ks), Twitter/X (https://bby.me/cvje4s), or Instagram (https://bby.me/v0kysm). Please reference Google Review #39713.