Frequently Asked Questions About Best Buy Arrowhead
How do I check product availability at the Arrowhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arrowhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arrowhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arrowhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3570 reviews)
A R
August 28, 2025
4 out of 5
Electronic store where you will find what you need sometimes.
Sean S
August 27, 2025
3 out of 5
I love Best Buy. But they need more help in this location. I bought a PC and I phone. And it took over two hours because the people trying to help me were constantly being interrupted by other customers. I'm spending thousands, and I can't even get decent help.
Response from Best Buy
August 28, 2025
Hello,
Thank you for the review. I can understand your concern with the interaction you're describing. I would feel the same if I was trying to get help, only to get interrupted.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (https://bby.me/k77jwa), Twitter/X (https://bby.me/rnue31), or Instagram (https://bby.me/70jd6j). I’d recommend sending a private message or DM. Please include Google Review 35939.
Regards,
^ Kristy
Sean D
August 27, 2025
3 out of 5
They were open so I’ll give them 3-stars. Otherwise, prices and staffing have become less of a priority with them over time. It’s almost a different experience every time you walk in.
Response from Best Buy
August 28, 2025
Hello and thank you for providing your feedback, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/a8aqmp), Twitter/X (https://bby.me/u3pzv5), or Instagram (https://bby.me/onczkt). When you message us, please include Google Review number 35938.
Best,
^Allison
Fimisola S
August 25, 2025
5 out of 5
Staff was welcoming and friendly. Very well laid out.