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Frequently Asked Questions About Best Buy Arrowhead
How do I check product availability at the Arrowhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arrowhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arrowhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arrowhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3752 reviews)
Carol A
October 07, 2026
1 out of 5
Well I went to buy a router/modem the aisle was closed. We went to Walmart the salesman told us to go there
Wayne “
October 01, 2026
5 out of 5
Had a great experience with a fridge purchase. There was a small issue in delivery and customer service addressed quickly and to my satisfaction. Will definitely consider bestbuh for future appliances.
Harvey C
September 27, 2026
5 out of 5
Brought a Samsung Frame TV from then today and it has already failed. This is my second Samsung TV that has failed in the same way. I’m not saying it’s Best Buy’s fault but I’m rethinking my decision to buy Samsung again.
UPDATE 28Sep26@10:53
Allison, from Best Buy corporate, contacted me and set up a new TV to be delivered tomorrow.
So, five stars for Best Buy, one for Samsung.
UPDATE 03Oct26@07:40
ON 29Sep26 Best Buy delivered the replacement TV and took away the failed one. I had a friend help me hang it and it’s been working ever since. Let’s hope it continues.
I’m pleased with how Best Buy stepped up and addressed the problem. It’s also nice to know they read their reviews and reach out to customers who are having an issue with something they brought from them. I’ll certainly buy from them again.
I’ll update this review if something changes.
Response from Best Buy
September 28, 2026
Hello, Harvey,
We appreciate you taking the time to share your feedback. Having one TV fail is bad, but two would be frustrating. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/hl5R24), Twitter/X (https://bby.me/XqhJRd), or Instagram (https://bby.me/yaA4vj). Please reference Google Review, #227582.
Quang N
September 26, 2026
5 out of 5
Geek Squad here is amazing. I got help from the guy name Shawn I believe. He fixed my laptop camera. 5 stars service. Definitely will be back.