Frequently Asked Questions About Best Buy Arrowhead
How do I check product availability at the Arrowhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arrowhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arrowhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arrowhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3648 reviews)
Tina P
March 23, 2026
5 out of 5
Love it
Ben K
March 22, 2026
1 out of 5
AI phone receptionist is absolutely terrible
Er
March 21, 2026
5 out of 5
easy to do an exchange here. Tyriq was very friendly.
Jeff P
March 08, 2026
1 out of 5
Service is terrible, waited more than 1/2 hour (asked for help twice) and tv sales walked away with another customer that arrived after me and didn’t come back……
Response from Best Buy
March 08, 2026
Hello, Jeff,
We appreciate you taking the time to share your experience. We try to pride ourselves in ensure that we provide great customer service each and every time. Let's get this reviewed for you.
Please write us through our social media channels on Instagram (https://bby.me/ktjezs), X/Twitter (https://bby.me/fmuhs6) or Facebook (https://www. https://bby.me/0wck75) with the details of your situation. Also add Google Review 127169. We look forward to hearing from you.