Frequently Asked Questions About Best Buy Arrowhead
How do I check product availability at the Arrowhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arrowhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arrowhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arrowhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3738 reviews)
Ree K
August 30, 2026
5 out of 5
Curbside pickup was quick!
Shannan H
August 29, 2026
5 out of 5
Tony at the customer service/ Geek Squad desk was super helpful! We appreciated hos help with a warranty exchange- really went above and beyond!
Topher K
August 29, 2026
1 out of 5
I'm wondering if this is where I need to put this review, but I purchased a tv and expected it to be delivered today after waiting two weeks since being purchased. Now they are delaying me another two weeks because the incompetence of either this store or best buy themselves shined through. For some reason they didn't have it in store. I buy a lot from best buy and I can say for sure that this is the worst experience I've had.
Response from Best Buy
August 29, 2026
Hello,
Thank you for your review. It can be frustrating when a delivery is delayed, so we understand your disappointment. If you are in need of assistance or want to formally document your review, please send a private message on social media. Please include Google Review 215016 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Glenn H
August 19, 2026
4 out of 5
Very positive. I had one miss direction but it was good service and my laptop got fixed