Frequently Asked Questions About Best Buy Arrowhead
How do I check product availability at the Arrowhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arrowhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arrowhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arrowhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3618 reviews)
Bob W
December 11, 2025
5 out of 5
I've never been a fan of most Best Buy stores. I was impressed withthis store in particular. Their dedication to customer service is admirable. There were plenty of associates and everyone was very friendly. I will be going back to this store
Agustin R
December 09, 2025
1 out of 5
Cancelan compras por errores de ellos y te dicen que uno las cancelo para no hacer valida la compra y no darte el producto, no me esperaba esta actitud deshonesta de esta cadena comercial...
Response from Best Buy
December 09, 2025
Hola Agustin,
Le agradecemos que haya tomado el tiempo de escribirnos en cuanto a su experiencia durante su visita. Intentamos de tener varias opciones de comprar para nuestros consumidores. Nos gustaría obtener más detalles para ver cómo podemos ser de ayuda.
Para poder ayudarle, por favor envíenos todos los detalles a través de nuestros canales de redes sociales en Instagram (https://bby.me/e3ualv), X/Twitter (https://bby.me/cvsr4q) o Facebook (https://bby.me/13wfkl). También añada Google Review Español 84312. Estaremos encantados de responderle en cuanto a su situación.
Blanca F
December 08, 2025
5 out of 5
We couldn't find what I was looking for but an employee took the time to order it for me and have it delivered at my house the next day.
Super fast, helpful, friendly employees. Customer service with excellence ✨️
Robert J
December 07, 2025
5 out of 5
12/7 Super friendly young woman in geek squad area was very helpful to us. Measurements and information on phone case. Thanks again.