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Frequently Asked Questions About Best Buy Arrowhead

How do I check product availability at the Arrowhead Best Buy?
How do I check my order status?
My local Arrowhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Arrowhead stores’ holiday hours?

Recent Reviews

4.1
(3754 reviews)
K B
October 15, 2026
1 out of 5
I scheduled a move of a very large TV from my old home to my new home. But when I received the email it was only for an installation. The store refused to let me talk to a human. TV
Jay S
October 14, 2026
4 out of 5
They had what we were looking for in stock.
Felix “
October 11, 2026
1 out of 5
Brand new refrigerator keeps food at only 43°F, not cold enough to stave off dangerous bacteria. Even though food was tested to be 43°F, Best Buy “repair” guy said the refrigerator performs within the manufacturer’s specifications so there is nothing they can do. I heard him say it’s running real hot to the guy who was with him and asked him about this. He said this particular refrigerator has no fan so it runs hot as it relies on ambient air for cooling. He said if the air in the house is hot it won’t cool as well, but did acknowledge that the air in our house was very cool. The only suggestion repair guy had was to try to keep the food all the way towards the back wall because he said that area is a little cooler than the rest of the fridge. Again, food tested to be 43°F at coldest temperature settings. Therefore 4/5 of my brand new refrigerator will not keep my food cold enough to be able to safely consume it. This is according to government recommendations as dangerous bacteria that can make you very ill can grow and flourish rapidly at temperatures 40°F and above. We also purchased the extra warrant protections and what not when we purchased the fridge but it certainly offered us zero protection or assistance in resolving the issue with our new “refrigerator”. BUYER BEWARE when shopping at BEST BUY. Methinks it’s time for a consumer driven rebrand of this company to BEST NOT TO BUY (at Best Buy). Consider yourself warned. If you still decide to shop at Best Buy, may your luck be far better than ours.
Response from Best Buy
October 11, 2026
Hi, Felix, Thank you for taking the time to reach out on Google with a review. We can fully understand the need for support when it comes to a refrigerator repair. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #233680 in your message. You can find us here: Facebook (https://bby.me/dz7qSD) Twitter/X (https://bby.me/TvZJOg) Instagram (https://bby.me/TPv6q3) We hope to hear from you!
Carol A
October 07, 2026
1 out of 5
Well I went to buy a router/modem the aisle was closed. We went to Walmart the salesman told us to go there

About Best Buy Arrowhead

bestbuy.com