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Best Buy Arrowhead
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Frequently Asked Questions About Best Buy Arrowhead
How do I check product availability at the Arrowhead Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Arrowhead Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Arrowhead stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Arrowhead Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3687 reviews)
Weslie P
May 26, 2026
1 out of 5
Used to love Best Buy for customer service and ease of purchases. Recently purchased an open box 85in Samsung TV with remote. When we got to the store they couldn't find the TV, then realized it was the one they were using in their breakroom. Which no big deal they said they would box it up with remote included, we loved the deal and went ahead with purchase. Due to the size we had to go with delivery. Delivery date was set up and all was good to go. Delivery date came and no one notified us that they did not get the tv to the warehouse and delivery was set up for 4 days later. Again, no big deal. Delivery drivers arrived and both were confused on the state of the tv. No box.. wrapped half in bubble wrap. The other half was not protected in any way. When removing the wrap we then realized no remote either.
Called customer service and was told they will just need us to bring it back to return if we are unhappy... then when we told them we are unable to do that they told us that they will set up to come get it. Just crappy and rude customer service.
Response from Best Buy
May 26, 2026
Hello, Weslie,
Thank you for reaching out to us here. We understand how important a delivery on a TV can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 157535
Facebook (https://bby.me/K67WlO)
Twitter/X (https://bby.me/CuY0Xc)
Instagram (https://bby.me/U281cg)
We look forward to assisting you there.
Daniel
May 25, 2026
3 out of 5
Came in for a fridge. Waited. Waited. Found out only one appliance sales person.
He then helped someone who was after me, first.
Waited. Waited. Then he got to me. And then a couple came in, and they were on a first name bases... Okay. He states he'll be with them in a moment. WTH.
I was going to buy a refrigerator that we had dialed in... but he kept looking at these people... I finally said go help them. He said he'll be here this week.
However I wanted to buy then. I left. And will shop elsewhere.
I wanted / needed guidance on buying a fridge from the sales person.
No need for your comments, or we're sorry. You just lost a sale.
Giovanna R
May 24, 2026
5 out of 5
Super fast service got my AirPods Max in like 5 minutes lol
Czech O
May 22, 2026
5 out of 5
Amazing as always!