Had a great experience with a fridge purchase. There was a small issue in delivery and customer service addressed quickly and to my satisfaction. Will definitely consider bestbuh for future appliances.
Harvey C
September 27, 2026
Brought a Samsung Frame TV from then today and it has already failed. This is my second Samsung TV that has failed in the same way. I’m not saying it’s Best Buy’s fault but I’m rethinking my decision to buy Samsung again.
UPDATE 28Sep26@10:53
Allison, from Best Buy corporate, contacted me and set up a new TV to be delivered tomorrow.
So, five stars for Best Buy, one for Samsung.
Response from Best Buy
September 28, 2026
Hello, Harvey,
We appreciate you taking the time to share your feedback. Having one TV fail is bad, but two would be frustrating. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/hl5R24), Twitter/X (https://bby.me/XqhJRd), or Instagram (https://bby.me/yaA4vj). Please reference Google Review, #227582.
Quang N
September 26, 2026
Geek Squad here is amazing. I got help from the guy name Shawn I believe. He fixed my laptop camera. 5 stars service. Definitely will be back.
Typical Best buy nothing outstanding about this location