Just moved to Litchfield Park and needed a lot of help with Ring cameras, Computer equipment and TV stuff. I've gone thru quite a few people before asking the manager for his "best guy". He called over Alanzo Ortega who absolutely is his BEST guy! This kid was fantastic and I do not throw out that word easily. He was well educated on all aspects of what Best Buy has to offer in electronics. Alanzo made smart suggestions to fit our needs, directed us on installation options,and spoke with us about pricing to fit our budget. If you should find yourself lost in the Best Buy in Goodyear,AZ just go to the front door and ask for Alanzo Ortega. Trust me, you'll be in good hands.
Kimberly
January 09, 2026
I would never come back here if it was the last best buy in Arizona. The lack of communication and customer service lacks abundantly. I'm asking for assistance meanwhile someone walks in and a immediate radio for assistance for them. The staff on the floor are having conversations with eachother but I can't get simple assistance. I'm waiting by the product I would like to purchase and steady asking for assistance. But then as I'm walking out now you want to see if I need assistance (what a joke).
Don't bother calling the customer line because managers don't take customer calls from what I was told.
Nice atmosphere they did have what internet showed I'm happy keep up the good work