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Frequently Asked Questions About Best Buy Goodyear
How do I check product availability at the Goodyear Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Goodyear Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Goodyear stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Goodyear Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2915 reviews)
Melissa W
April 01, 2026
2 out of 5
The customer service is poor. We took our laptop to the GreekSquard to find out why it was running extremely slow. Once our laptop was dropped off, there were no updates and no communication. No one returned our calls or messages and never called to tell us that our laptop was ready for pickup. When we called a second time because no one returned our first call, we were told it was ready for pickup. There were unknown viruses on our laptop that we couldn't detect and they cleaned that up, and told us the hard drive was on its way out, but did not provide any suggestions or options. We figured out that on our own, replaced the old hard drive with a new one, and installed all the updates where our laptop is running like brand new. We understand that this service was moved from our regular location at Tolleson, which provided outstanding customer service and needs to be moved back as the central location. We do not recommend this service at this location.
Response from Best Buy
April 01, 2026
Hello, Melissa,
We appreciate you taking the time to share your feedback. Having your computer repaired properly should be easy at any of our Geek Squads, so we can understand your concern. We'd be happy to document your experience here on a corporate level. Please connect with us through social media. You can find us on Facebook (https://bby.me/jqcOlh), Twitter/X (https://bby.me/lIauqG), or Instagram (https://bby.me/sD9l8n). Please reference Google Review, #137211.
Julia H
March 30, 2026
4 out of 5
They definitely need more people at check out. There were several employees just standing around while there was a long line and only one cashier.
Dennis H
March 29, 2026
5 out of 5
Manager was very kind and helpful while we waited for a sales person who also was great and very knowledgeable
Ike
March 28, 2026
5 out of 5
great