Frequently Asked Questions About Best Buy Goodyear
How do I check product availability at the Goodyear Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Goodyear Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Goodyear stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Goodyear Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2909 reviews)
John M
March 25, 2026
5 out of 5
Great store and very helpful
Devon D
March 25, 2026
5 out of 5
Excellent customer service!
charley r
March 23, 2026
5 out of 5
Mario is amazing and was so incredibly helpful to us. We’ve been having an ongoing 3 month problem with our Samsung refrigerator from which we bought at this best buy location. Today, we had yet another very bad experience with Samsung involving our refrigerator so we marched on over here. We were sent to speak with Mario and he has been so assuring and kind to us. Someone that can calm my mom down when it comes to digital devices is a special human. And that is Mario.
Dawn C
March 16, 2026
1 out of 5
Terrible customer service
Doesn't carry whats advertised
Dont bother asking for help they are too busy talking about people amongst themselves
Response from Best Buy
March 16, 2026
Hello,
Thanks for sharing your experience. We understand not being able to find the items or assistance that you needed, isn't ideal.
If you can send a private message on one of our social media platforms, Facebook (https://bby.me/MwTSAK), Twitter/X (https://bby.me/oiRITe), or Instagram (https://bby.me/IzzHCi), we'd be happy to look into this with you. Please also refer to your "Google review #129934" in your message.