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Frequently Asked Questions About Best Buy Goodyear
How do I check product availability at the Goodyear Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Goodyear Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Goodyear stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Goodyear Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2817 reviews)
Eric B
August 23, 2025
5 out of 5
Nick, Celicia, and Mason were all three lifesavers. Nick got the ball rolling yesterday as he did once before for me, getting the brainstorming going at Geek Squad. Then, today, Celicia, as she needed to meet with other customers, connected me with Mason, who was compassionate, empathetic, patient, sympathetic, and tolerant! He went far beyond anything relating to his job duties that I could have possibly imagined and got the job done, on time and with no fanfare. My wife's and my home 9120e HP Printer is up and running today, thanks to the awesome Geek Squad at Palm Pavilions West!
Karen R
August 18, 2025
1 out of 5
DO NOT DROP YOUR PHONE OFF AT GEEK SQUAD IT WILL TAKE 3 WEEKS TO GET IT BACK.
Response from Best Buy
August 18, 2025
Hello and thanks for reaching out on Google, Karen.
We understand the frustration when a repair takes longer than expected to be completed. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/117grd), Twitter/X (https://bby.me/murfg0), or Instagram (https://bby.me/1n3du1), and mention your Google review, 31353.
Regards,
^ Graham
Mic M
August 17, 2025
5 out of 5
Got a TV from them price went down one week later took my receipt in credited my account everyone was very kind
Ricci L
August 16, 2025
2 out of 5
They have had very few items that I have asked for. Then, I go to buy electronics (at an electronics store) and was paid no attention despite numerous attempts to get help getting 2 paid or air pods and a Samsung bud 3. Lastly, the staff knew absolutely nothing about the over $700 in headsets I was buying. I would have gone to Wal Mart if I knew i was going to get terrible service and employees with no product knowledge. You don't go to an electronics store with the expectation of the lack of experience and knowledge of electronics that I experienced that day, that is for sure. Luckily, the girl was very sweet one we got help and the price was comparable or I would have spent my over $700 elsewhere.