visiting the geek squad after them giving it their best shot to reinstall Windows 11 on my laptop. The conclusion was that it had water damage and then I would be eligible for a $30 trade-in value if I wanted to trade it in now and purchase a new device . my wife had found a young man on the Nextdoor app who was more than able to fix my computer in one day . He did not determine there’s water damage by the way so when geek squad tells you you have a $30 upgrade for your $1200 laptop. Beware of the BS you’d be better off taking your device to like Kmart and having somebody diagnose it there.
Don’t come to this location or don’t ask the guys for help because they are rude as hell like please don’t come to work if your going to Be in a bad mood
Kendrick M
January 19, 2026
I went to Best Buy with a specific intention on buying some items to stream games online. I was worried that I may not get the proper assistance, but I was wrong! I was helped by Brayan primarily. Pierce also helped me out. These guys were extremely knowledgeable in every area I needed help. I set everything up at home (I am not tech savvy), but I’m extremely happy with the results.
Thanks guys for being enthusiastic and great at your jobs.