Best Buy Goodyear

Website implied that I could buy Starlink Mini there. When I asked for help the employee laughed and said they hadn’t had that in months. I searched and found it was sold at BassPro Shops of all places so I called and they were very helpful and picked it up in store right away.

Very friendly and knowledgeable reps.

Went there looking for a camera charger, the guy who worked there was really helpful and help us right away. Good customer service from my experience. 💙

Terrible customer service came to pick up my very expensive tv accidentally left my id at home I have the barcode, my number, my email, and a phot ID and can answer any questions they need to know even my bank transaction and this bigger girl GENISIS told me I couldn’t pass verification without my physical ID it should not be this hard to pick up a tv I already paid for than went to talk to manager and I said there’s nothing else I can do? And after 5 minutes of asking he finally says oh well your friend here can be on the pick up order if he has his ID. Wow thank you after 10 minutes of trying to get another way around it because I don’t have my physical card and I live 20 minutes away. Are we serious? Someone could’ve hacked my account and done that? Why couldn’t you just take my photo ID you just wanted to be difficult because she didn’t like that I got mad so after all that we go back in line and do what he says. GENISIS than goes over the headset and ask the guy that’s helping us if he checked my ID as if it’s any of her business anymore and he the guy said yes and she continues to asked how because I didn’t have my ID so GENISIS needs to be informed about your policy before sending people home bc they don’t have there physical ID there is always another way. I’m very annoyed and frustrated.