Best Buy Superstition Springs

People who work there are not trained properly and have a lack of product knowledge.

Great customer service at door & staff available on the floor

There have been ridiculous amounts of people committing fraud with Apple gift cards and other gift card companies, but I go to Best Buy because their gift card sale system is somewhat tamper proof.

My printer that was under warranty and would not work, I called customer service and they said come and bring it down to the local Best buy and go directly to the geek squad and they will be happy to help you! I stood in line holding the printer. When I was called up the person at The geek squad in a toxic manner go to the front desk to make an exchange. Well I've never had to return anything from Best buy, I had to go to the front desk holding The copier. When I told her that the young man at The geek squad was very rude she said yes you have to make an appointment in order to see The geek squad. Lesson learned folks you need to make an appointment in order to see The geek squad. If you're going to do an exchange for your thing you bought go right to the front desk it customer services. I did exchange my printer I did get another warranty but boy I will hesitate coming back and ever using the geek squad. A minute of kindness goes a long way folks.i was informed to use Facebook or Instagram to give my review, I do not use either. So Google it is.