Best Buy Superstition Springs

0 human customer service. Denys exchanges for an open box PlayStation 5 pro when I purchased new. It should be factory sealed but is not. They sold me a used display unit under new and refuse to exchange with a sealed unit. The only option I have is to wait 2 weeks for a mailed return.

Good Serive, Just Picked up a Set of Samsung Buds Pro3 on Sale the other Day and took My Sister back by there today so she can but a set. Dual used Hearing Aids and for Tunes. Very Comfortable to Wear All Day. Perfect Match Set for a Samsung Device.

May 2026 We took our laptop in to have a start-up issue taken care of. We made an appointment, got there early and they took care of us immediately. Kate was very professional, very friendly and understood my reluctance to trust a stranger with our laptop. She was extremely knowledgeable about our issue and had it repaired in approx 20 minutes. Our particular issue cost $40. I highly recommend Best Buy Geek Squad. Ask for Kate!

I went to purchase a dryer that was on sale. The salesperson told me I needed to purchase the cord/plug. Told him I didn't want the cord, already had one. I didn't want to pay an additional $70 on a cord and dryer vent hose.. He went on to say he could not sell me the dryer unless I bought it. Told him no, I don't need it, already have one. He said he could not sell me the dryer, I had to by the plug. I said no, I don't need it. Then he says that is the way it is now, no one else (another store) would sell me a dryer without me purchasing the cord either. I told him hold on, let me make some calls. While I was on the line with Spencer's Appliance he came over and told me I did not have to buy it, he spoke to his Manager. He got it mixed up, I would need to purchase it, only if I wanted them to do the install. I already told him in the beginning that I would hook it up, just need it delivered and put in place, etc.. I was annoyed, but ended up purchasing the dryer and left. Couldn't pass up the price, but I was so close to leaving and having Spencer's Appliance price match it. Not a good look Best Buy, not good at all!