Best Buy Camelback

Very poor on electronics their sales people are not very knowledgeable try to recommend overpriced products that you don't need

Quick order pick up

Greg Squad there has a great team. Got my computer in there and updated and cleaned out in no time.

I needed a new battery for my iPhone so I made an appointment online. With my appt confirmation, it said to make sure my phone was up-to-date and to make sure I knew my Apple ID password. When I showed up to my appointment, the person told me they could not take my phone to replace my battery due to an hour long security delay needed to turn off a safety feature that needed to be off for the battery replacement. I could have done this ahead of time, but it was not mentioned in the confirmation email, so I didn’t know I needed to. The person also told me they only had one battery in stock for my phone model and someone else had come in a few minutes before me with the same model and would likely get the battery since their security delay would be done first. There was no mention of my Apple ID password. I decided to go to a different repair place that had my battery in-stock. When I got to the new repair place, the security delay wasn’t quite done, and I apologized and said I would wait. They told me that there’s no need to do the security delay if you know your Apple ID password, you can just put the phone in repair mode and the battery replacement can be done right away!! So anyway, the BestBuy people don’t know how to put an iPhone in repair mode to replace its battery. Not sure how they are certified to work on Apple products with this lack of basic knowledge. Waste of my time.