Best Buy Camelback

They really helpful

I had a TV that had been opened and they repackaged it. Discounted, check out person told me it was all checked out and everything was there got it home missing remote and t v stand.

Geek squad - Chris Collins and Ryan were very helpful and knowledgeable, I’ll be back! Thanks

Absolutely terrible experience with Best Buy. I ordered a refrigerator with next-day delivery and stayed home from work to receive it. After the delivery team arrived, they had me completely empty my existing refrigerator—only to then discover the new refrigerator had a broken door and couldn’t be installed. I spent hours with customer service trying to resolve it, including being hung up on after asking for a supervisor. A replacement was finally scheduled, so I stayed home from work again. The truck arrived at 7 AM—with no refrigerator for me on the truck. After two days missed from work, hours on the phone, two failed deliveries, and still no refrigerator, I canceled the order. The final insult: Best Buy refused to refund a $40 waterline unless I physically return it to a store. I specifically asked them to simply credit the $40 after everything they had put me through. They refused. Two days missed from work. Hours on the phone. Two failed deliveries. No refrigerator. And now an extra trip to a Best Buy store to get $40 back. Mistakes happen. What is unacceptable is the complete lack of communication, ownership, and customer care when they do.