Kenneth T
February 05, 2026
Walked in and was greeted then asked where the drawing tablets were, greeter pointed the direction out and that somebody would accompany me when getting there. Waited in the area for 10min for somebody to help me until I decided to look around. Found the section and when I finally found the item I wanted, a younger employee offered to send me a link for the information instead of telling me the specifications I repeatedly asked about (simple things like screen size, wireless, etc.) Then another employee offers to look for it in the back. Took about 10 minutes for the other employee searching to realize that their inventory is off and that they could order it. Passed and now headed back to Microcenter once again.
Response from Best Buy
February 05, 2026
Hello,
Thank you for the review. We understand the type of customer service you're describing when asking for information, is not ideal.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 113360.
Kaylee W
February 03, 2026
We got there and there was a nice gentleman that directed us where we needed to go. We needed to purchase a tablet for school and we had to hunt someone down to help us. Once we got a young man he was nice.
Response from Best Buy
February 03, 2026
Hello, Kaylee,
Thank you for leaving a review. I can understand expecting timely assistance when coming in to make a purchase.
You are welcome to send us a private message on social media should you need any further assistance on this matter. Our team is available to help you on any of the following platforms: Facebook (https://bby.me/0onvx6), Twitter/X (https://bby.me/bknt3o), or Instagram (https://bby.me/ejo3r6).
Please mention the phrase “Google review #112440” when reaching out.
Rebekah N
January 31, 2026
Absolutely do not recommend coming to this location. Came to this location 1/31/26 at about 2pm, in search of new earbuds for my boyfriend. The front associate Bernica was VERY pushy and seemed anxious. Became very rude when I had pointed out that the box of earbuds she took out from the display was open. She stated that the glue just “got hot and slipped off”. Which I wasn’t comfortable with so I asked for a different one. She then told me I’m more than welcome to go to Walmart or target instead. Completely awful customer service. I suggest spending your money at a better and more professional store!
Went in looking for basic cpu for Grandma. They had exactly what I was looking for. The guy who helped me was very knowledgeable and helpful.