I don't normally leave a review, but the team at this Best Buy went out of their way to help me today so I feel compelled to. Had a PC shipped to my house, it showed up destroyed. Brought it in for an exchange and even though a replacement wasn't available, everyone I dealt with went the extra mile to get me a replacement, including the manager. When some issues arose, they were able to find a solution and get a new PC ordered. Thank you!
5 Star’s for Ethan Customer Service! He was at the front register on 10/6/2026 around 3:30pm. He was very nice on helping us out, there was some issues regarding a headphones we wanted that were open box but the SKU was missing so I am assuming someone didn’t did their job right, but other than that Ethan was apologetic and thanked us for waiting patiently. He gives off very upper management, overall Ethan Great Customer Service even under stressful situations.
An Apple items was in stock and easy to find. Quick checkout.
Kipree was extremely helpful and skilled in sales. Made the visit worth it