Frequently Asked Questions About Best Buy Camelback
How do I check product availability at the Camelback Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Camelback Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Camelback stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Camelback Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4746 reviews)
Buffy R
December 08, 2025
5 out of 5
Great customer service! I bought my phone online and picked up in store.
c g
December 07, 2025
5 out of 5
It's a large Best buy with decent variety and nicely laid out.
Bloody T
December 05, 2025
1 out of 5
I was already having a bad day yesterday Thursday December 4th 2025
when I went in to the Best Buy here in Phoenix Arizona located at 1949 East Camelback Road and I went up to Customer Service with questions about purchasing smaller less noticeable spy type surveillance cameras for my home to catch my adult stepdaughters who have been constantly stealing from me and I was treated horribly and made to feel as if I am a criminal for asking and when I explained why I needed the cameras I was told " I don't know I am not a Counselor or a Lawyer"
I did not ask this Very Rude Young Male Employee to counsel me or for legal advise and there was absolutely no reason for his vile rude attitude and snide comments.
I have been a longtime Best Buy Customer and have never been treated with such disrespect prior to this incident.
Noone should be treated this way.
Unfortunately I did not get his name but he knows who he is and should be held accountable for such unacceptable and unprofessional behavior.