Justin S
December 27, 2025
Blake helped me but the best pc I could imagine buying thanks dude you know your stuff
Cheeks T
December 26, 2025
We recently moved from Tennessee, but before we left, we had purchased a new laptop from Best Buy in Bristol, Tennessee. You can read my reviews there to see how that experience went. Unfortunately, the computer we purchased stopped charging, and after some research, we discovered that it was a common issue with that brand and model. Therefore, we had until January 15th to return or replace it. My wife decided she didn’t want that model anymore because she didn’t want to worry about it stopping to charge again.
When we arrived, we were assisted by Cyril. He was very straightforward with us and helped us locate a replacement that met all our original requirements in the brand we had initially wanted. We were fortunate enough to only have to pay taxes on the upgrade. Overall, we had an amazing service experience.
Cheryl M
December 24, 2025
I needed to return a defective computer, and had help picking out a new one . The staff was very good at the return, then called over a computer person to help me find a new computer.