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Best Buy Thunderbird Rd.
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Thunderbird Rd.
How do I check product availability at the Thunderbird Rd. Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Thunderbird Rd. Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Thunderbird Rd. stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Thunderbird Rd. Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5293 reviews)
Tom G
June 18, 2025
5 out of 5
Geek squad is amazing so friendly and knowledgeable. Julio and his associate came to our house to install a modem router, wow!!! Excellent experience. The staff at the store was very friendly. Highly recommend the geek squad and Best Buy
Debra W
June 17, 2025
5 out of 5
Everyone is very helpful The manager
Dave is the best to help you with any problems. Or if you need to talk to the Geek
Squad they also are very helpful.
John M
June 15, 2025
5 out of 5
I needed a new laptop, I came to my favorite electronics store and was looking at so many and information was starting to run together then Calicia came over and asked if I needed assistance. I told her what I wanted and needed and she directed me to the 1 I eventually bought. I know this seemed like 2 hour process (because of myself wanting so much information from her) but she never stopped giving me the information I was looking for. I really appreciate her Knowledge, Politeness and Determination to help me until the end. She is a great salesperson and a great asset to Best Buy on Thunderbird. Thank you
Gaby K
June 12, 2025
1 out of 5
Worst experience.
Bought a laptop for pickup and as soon as I drive 10 miles to come get it they cancelled my order even tho they already took money from my account because they suspected fraud. If it was fraud why did u charge my bank account? Avoid this establishment!