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Frequently Asked Questions About Best Buy Thunderbird Rd.

How do I check product availability at the Thunderbird Rd. Best Buy?
How do I check my order status?
My local Thunderbird Rd. Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Thunderbird Rd. stores’ holiday hours?

Recent Reviews

4.1
(5369 reviews)
Benson M
October 18, 2025
5 out of 5
Good prices helpful staff every time I go there.
Miriam B
October 17, 2025
1 out of 5
Tried calling the store and i was sent to customer service and told none of the stores have a direct lines. Very frustrating. Not a review about the store itself but bestbuy overall
Response from Best Buy
October 18, 2025
Hello, thank you for sharing your thoughts with us here. Being able to get the information you need when you need it is definitely important. Can you please reach out to us on Facebook (https://bby.me/774d6a), Twitter/X (https://bby.me/zxlb13), or Instagram (https://bby.me/gmtwm8) with more information about your experience? Please begin your message with "This is regarding my Google Review #57305".
Frank L
October 16, 2025
1 out of 5
rude cashier. never spoke a word while i was checking out. she seem so unhappy at work.
Response from Best Buy
October 17, 2025
Hello Frank, Thanks for reaching out and providing your feedback. We never want to hear that you felt you were treated rudely, so we can understand why you would leave the review you did. We would love to learn more about this interaction at the Phoenix location. Please contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #56854 in a private message. Facebook (https://bby.me/fj0ve2) Twitter/X (https://bby.me/pd8hzx) Instagram (https://bby.me/9eg1ln) Thanks,
Larry R
October 16, 2025
1 out of 5
The manager wouldn't help me load 2 85 inch tvs. I will never go back to the store again.

About Best Buy Thunderbird Rd.

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