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Frequently Asked Questions About Best Buy Thunderbird Rd.

How do I check product availability at the Thunderbird Rd. Best Buy?
How do I check my order status?
My local Thunderbird Rd. Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Thunderbird Rd. stores’ holiday hours?

Recent Reviews

4.1
(5155 reviews)
R G
November 21, 2024
5 out of 5
They have a lot of new stuff, especially tv's.
Cody C
November 19, 2024
5 out of 5
This is one of the BEST Bestbuys ever. So clean. Wvery product is always available. Just got my new gaming headset, Razer bran, and got a new gaming mouse, Razer brand. Using them for the past 2 weeks with not a single issue. Gotta love it... ❤️
Mike J
November 18, 2024
1 out of 5
I was held hostage for over 30 minutes trying to deliver a TV for a 3rd party. They were treating me like a thief because their system was broken. When my technical support tried to call them, no one answered. If that's how you treat people, I certainly won't buy a product from Best Buy ever again. There's enough competition out there, to never have to shop here. Their poor treatment and harrassment of me caused me to make less than minimum wage, which is illegal. No real apology, no compensation, just treating a human like a criminal without just cause.
Response from Best Buy
November 18, 2024
Hello, Thanks for reaching out. I understand having unexpected delays in being able to deliver the TV, wouldn't have been welcome. I'd be happy to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about the delivery. Please also refer to your "Google review case 64439708" in your message. Sincerely, ^Melissa
Jenny P
November 14, 2024
5 out of 5
Welcoming and helpful staff. You can find all your electronic devices needs in one stop shop.

About Best Buy Thunderbird Rd.

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