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Best Buy Thunderbird Rd.
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Thunderbird Rd.
How do I check product availability at the Thunderbird Rd. Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Thunderbird Rd. Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Thunderbird Rd. stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Thunderbird Rd. Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5433 reviews)
Mr. R
January 10, 2026
5 out of 5
Geek squad techs Dylan and Ayden was phenomenal with quick customer Service. I showed up 25 minutes early before my Scheduled appointment, And they were nice enough to just not let me wait and take me in right away. I’m a part-time streamer on Twitch so having my PC is very important to me. I thought I was gonna have to leave my PC overnight and they said “you know what we’re gonna take care of that for you right away. Give us about 20 minutes.”. I’m getting a CPU installed. And I just wanted to say I’m so gratefully appreciative how quick and fast they work. Also the professional Work ethics they have, Which is rarely hard to find nowadays. I definitely recommend this place and if the manager should ever see this review, you should give them some kind of praise gratitude, or even a bonus. Thanks guys. I’ll be back again.
Sincerely Knock_808
Bluefield
January 07, 2026
5 out of 5
Michael was awesome. No hastle, he took care of 3 customers in a very efficient way before my turn. You can tell when people exceed from the first hello he is one of them. My issue was solved in 5 min. And now im here buying something else knowing itll be taken care off if any issues in the future with this product.
Caleb W
January 04, 2026
5 out of 5
Used the Geek Squad installation in the back and it was a fabulous experience. Coke at the front was also a great help.
A G
January 02, 2026
5 out of 5
★★★★★
Jamir at the Best Buy on Thunderbird and 27th Ave provided an excellent experience. He was incredibly friendly, had very strong product knowledge, and took the time to make sure all my questions were answered. Because of his professionalism and efficiency, my shopping experience was completely seamless and stress-free. I really appreciated his help and would absolutely recommend working with Jamir if you visit this location.