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Best Buy Thunderbird Rd.
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services
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Frequently Asked Questions About Best Buy Thunderbird Rd.
How do I check product availability at the Thunderbird Rd. Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Thunderbird Rd. Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Thunderbird Rd. stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Thunderbird Rd. Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5391 reviews)
Eric R
November 24, 2025
2 out of 5
After ringing up half my items at checkout, employee just walked away to help some other customer at the door. She didn't say a word to me and never came back. Had to flag down another employee to finish the checkout.
Just baffling.
Erick M
November 23, 2025
1 out of 5
Management is terrible here. Starts from the top and rolls down. I asked for a supervisor when Resse says she can't take accept my return, I explained I was a member but she said I could only get store credit. I asked for a supervisor. The supervisor Phoenix says she's doing me a favor in accepting my return and is not supposed to allow it because it past two weeks (knowing I'm a member which allows for returns up to 45 days). She called over her manager Pablo who clearly didn't give a flip either. Not trying to be a karen but damn it, customer service has gone down the tubes.
Tom M
November 23, 2025
5 out of 5
Clean, well organized, and helpful staff. Lots of really cool stuff on display with helpful information.
Anisley D
November 22, 2025
5 out of 5
Exelente servicio y atención, muy complacida