Frequently Asked Questions About Best Buy Thunderbird Rd.
How do I check product availability at the Thunderbird Rd. Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Thunderbird Rd. Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Thunderbird Rd. stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Thunderbird Rd. Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5297 reviews)
Greg K
July 04, 2025
5 out of 5
Went there to buy a new router due to getting a new internet provider. There was plenty of options and the sales associate was knowledgeable and spent time explaining the new networking standards.
Eric O
June 28, 2025
4 out of 5
I ended up going to a sister store but the sales rep, Kaleasha was incredibly helpful. While a lot of Best Buy’s are understaffed and not customer centric, Kaleasha breaks the trend. THANK YOU!!!
Tom G
June 18, 2025
5 out of 5
Geek squad is amazing so friendly and knowledgeable. Julio and his associate came to our house to install a modem router, wow!!! Excellent experience. The staff at the store was very friendly. Highly recommend the geek squad and Best Buy
Debra W
June 17, 2025
5 out of 5
Everyone is very helpful The manager
Dave is the best to help you with any problems. Or if you need to talk to the Geek
Squad they also are very helpful.