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Best Buy Ahwatukee
5051 East Ray Rd
Phoenix, AZ 85044
Services Offered
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Frequently Asked Questions About Best Buy Ahwatukee
How do I check product availability at the Ahwatukee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ahwatukee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ahwatukee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ahwatukee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2795 reviews)
PB C
September 07, 2024
1 out of 5
My husband and I came to look for a new TV because football season is here! He came to buy with cash the LG QNED a $5000 tv and could get a lick of help! As we are leaving to go to another Best Buy(the one in the Biltmore area) a work asked us did we find what we need and my husband said yes but got no help he told us “you have to go find a worker to get help”! I find that insane because we got there when it open it was one us and 2 other people with 7 employees! I hate my husband still got the tv from the other Best Buy but at least there customer service was up to par and they gave him 20% of his sound bar!
Response from Best Buy
September 07, 2024
Hello there,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We d like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with This is in regard to my Google review: 64170756 and share your full name, email, and phone number.
Thanks,
^Vanessa
Erik L
September 01, 2024
5 out of 5
Awesome store all the
Carissa M
August 27, 2024
5 out of 5
Clean, organized store, friendly service, online order is quick, & there is no waiting. Staff is great!
Lloyd D
August 26, 2024
5 out of 5
Great service and advice. Found a solution to my problem and was in and out in no time!