Frequently Asked Questions About Best Buy Ahwatukee
How do I check product availability at the Ahwatukee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ahwatukee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ahwatukee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ahwatukee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3005 reviews)
Aimee P
January 07, 2026
5 out of 5
Preston did an awesome job and took the time to help me with my phone today. I really appreciated it.
Tom B
January 04, 2026
1 out of 5
They try to sell you add ons you don't need we went direct and got all the add ons for 200 dollars less than just the tv we are members and your membership doesn't do anything helpful except cost you money every year it used to come with delivery and installation now that is all add ons every detail cost and if something goes wrong there is a charge for them to come fix their mess up horrible customer service retention
Response from Best Buy
January 04, 2026
Hello,
Thank you for the feedback. Please connect with us on social media links to discuss this matter. Mention review # 1000433.
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Jonny J
January 03, 2026
1 out of 5
Manager on duty at 10:30am January 3rd 2025. Absolutely brick. Says he cant complete a simple intake until his lower level employee comes in to handle it. We were agast that a manager cant take care of something his lower level staff needs to be there for. What is the point of this guy being a manager if he cant do anything but eat donuts and sit on his toush?