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Best Buy Ahwatukee
Services Offered
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Frequently Asked Questions About Best Buy Ahwatukee
How do I check product availability at the Ahwatukee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ahwatukee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ahwatukee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ahwatukee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2909 reviews)
Antonetta G
May 19, 2025
5 out of 5
I was looking for a new phone charger and TRACE was the only store associate that asked me if I needed help. He was really knowledgeable about everything I had questions about, including a new cell phone, meta Rayban sunglasses, and baby monitor. Great associate, and really cares about people! Thank you Trace!
Zybard
May 18, 2025
5 out of 5
Nice place for electronics and video games
Janet S
May 16, 2025
1 out of 5
I am so disappointed in this store and its employees. I went in the morning because I was told by one of the employees the day before that they were releasing the Pokémon prismatic ultimate Premium collection. I was getting it for my 8yr old son whose birthday is coming up. There were a few people gathering to get the same pack and a few of them said they had more than enough to buy as their load had just delivered the day before. When we all walked in they were laughing at us and didn’t even greet us as a store in which I have personally shopped for my apple devices am very disgusted by they way they treated us, as I got to the counter to my surprise they had none!!! Not one sold to everyone and we were one of the first ones in the store. I highly believe that the employees selfishly took them before any of us had a chance. Very disappointed in the lack of professionalism.
Aleen r
May 16, 2025
1 out of 5
Came into the store yesterday looking for Pokémon cards and we see 1 prismatic premium box on the floor already, we asked the worker when they release and verified with a store manager it releases today (5/16) more than 10 boxes at least. multiple groups of people waited all night for the prismatic premium bundle. all got back doored (workers got to them first). Asked the manager where we go to get “prismatic premium bundle” and he directs us to the line. Not a single person in line got one after multiple workers pass by ignoring us not even acknowledging us or letting us know they would not be available. Many associates even laughed when we asked or saw us waiting. very disappointed with how they handled this. This is not the first time.