Frequently Asked Questions About Best Buy Ahwatukee
How do I check product availability at the Ahwatukee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ahwatukee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ahwatukee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ahwatukee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2883 reviews)
Craig R
March 19, 2025
5 out of 5
Fast and easy service.
Brit. L
March 18, 2025
5 out of 5
Nice to see and try items before purchasing.
Tina B
March 14, 2025
1 out of 5
Do not purchase anything at the brick and mortar store that you can not take with you. I purchased two bikes that were supposed to be shipped. They sent one to an address that is not in the town where I live. I'm not sure where they got that address, and I never received the other. The gave me one refund and told me to contact the local police department for the other. I guess they expect Phoenix police to go to wherever they shipped the other bike and find it. I can not beleive such issues over common sense.
Response from Best Buy
March 14, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my my items will be delivered as indicated when the order was placed. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 64926200".
Full Name
E-mail Address
Phone Number
Regards,
^Josh