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Geek Squad services available at a nearby store.
Use the appointment scheduler to get to the right location for you
Best Buy Ahwatukee
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M10.94,2.5c-2.11,0-4.5,0.4-6.52,1.3C2.54,4.65,1,6,1,8.24c0,1.18,0.44,2.31,1.25,3.16c0.55,0.5,1.43,1.36,3.72,1.86%20c1.03,0.22,3.22,0.57,5.41,0.8c2.19,0.23,4.31,0.43,5.18,0.67c0.69,0.18,1.85,0.41,1.85,1.72s-1.22,1.69-1.44,1.78%20s-1.68,0.76-4.32,0.76c-1.75-0.05-3.48-0.35-5.14-0.88c-0.98-0.35-2.02-0.81-2.98-1.99c-0.39-0.55-0.6-1.21-0.62-1.89H1.53v6.69%20h2.65v-0.91c0-0.07,0.02-0.13,0.05-0.19c0.03-0.06,0.08-0.11,0.14-0.14c0.06-0.03,0.12-0.05,0.19-0.05c0.07,0,0.13,0.02,0.19,0.05%20c1.25,0.54,2.55,0.96,3.88,1.26c1.39,0.29,2.3,0.5,4.03,0.5c1.83,0.03,3.65-0.22,5.4-0.76c1.16-0.32,2.25-0.86,3.21-1.58%20c0.54-0.41,0.98-0.95,1.27-1.56c0.3-0.61,0.45-1.28,0.45-1.96c0.01-1.29-0.49-2.54-1.39-3.46c-0.5-0.48-1.08-0.88-1.71-1.17%20c-0.68-0.31-1.39-0.55-2.11-0.74c-1.38-0.34-4.47-0.76-5.95-0.91C10.29,9.14,7.6,8.92,6.52,8.59C6.19,8.48,5.53,8.17,5.53,7.4%20c0-0.55,0.3-1.01,0.9-1.39c0.95-0.6,2.88-0.97,4.89-0.97c1.94-0.02,3.87,0.35,5.66,1.11c0.48,0.21,0.93,0.48,1.35,0.8%20C19,7.52,19.47,8.3,19.65,9.17h2.14V3.35h-2.39v0.68c0,0.22-0.22,0.5-0.65,0.27C17.68,3.73,14.65,2.52,10.94,2.5z'/%3e%3c/svg%3e)
Sony Experience%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
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Frequently Asked Questions About Best Buy Ahwatukee
How do I check product availability at the Ahwatukee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ahwatukee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ahwatukee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ahwatukee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1459 reviews)
Melanie W
March 01, 2026
2 out of 5
Tech sales reps pretty much talk down to you.
Response from Best Buy
March 01, 2026
Hi, Melanie,
Thank you for the review. We want our customers to feel welcome and respected when choosing to visit with us. We'd like to learn more about what may have occurred.
Please send us a private message via Facebook (https://bby.me/xlof0t), Twitter/X (https://bby.me/uj94t1), or Instagram (https://bby.me/9oxvpq). When you do so, please mention "Google review 124432."
Jessica A
February 28, 2026
1 out of 5
Although I received confirmation the day prior, the Pokémon Day event FOR KIDS was scheduled from noon to 2. They started it at 10, letting all these people without kids take all the fun! We got there a little before noon and it was all over. My kids had been excited; they dressed up in Pokémon costumes, got their binders ready to trade, play, and have fun with other Pokémon kids, and obviously were very disappointed! Then they told us to try Tempe Marketplace as they were going to start theirs soon, and I said, "Are you sure? It doesn't say online they are doing anything." The employee replied with, "Yes, absolutely." We drove all the way there and THEY WEREN'T DOING ANYTHING POKÉMON! DISAPPOINTED YET AGAIN!
Brandon S
February 28, 2026
1 out of 5
Wow just wow. Imagine having parents spend their morning getting their kids excited and ready for a pokemon event only to have best buy start it early and not tell anyone. 4 kids we had to get ready just to break their hearts because yall wanted to what? Give people with no kids all the cards? You're company continues to drop the ball with pokemon and we've caught multiple of your employees stashing cards.
E R
February 22, 2026
1 out of 5
You should train your employees to at least “ACT” like they care about customers. Your “manager” Mario showed me why this is a dying retail business. I Bought the beats headset 8 days ago, and got a defective set, now the price changed even though I bought it on sale and it’s a defective product. Now I need to pay the extra $50 because it’s not on sale anymore?? They asked are you a total member? Is said now, she said then year, manager won’t help you. Nobody could explain why. SAD to say the least. Shame on you Best Buy.
Response from Best Buy
February 23, 2026
Hello.
Thank you for reaching out for support with your experience at the Phoenix, AZ Best Buy store. We would be glad to notate and look into your experience if you would like to reach out to us on any of our social media profiles below with Review 120653 for support.
Facebook (https://bby.me/o5bvj4)
Twitter/X (https://bby.me/xkyctv)
Instagram (https://bby.me/9ebuil)