Frequently Asked Questions About Best Buy Ahwatukee
How do I check product availability at the Ahwatukee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Ahwatukee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Ahwatukee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Ahwatukee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3082 reviews)
Tom B
August 31, 2026
5 out of 5
Had a pair of Shokz that were one year old and quit working. Replaced no questions asked because we have total care.
Joe G
August 29, 2026
1 out of 5
MY DAD IS 82 MY SON IS 9 THEY WENT TO BUY POKEMON THIS MORNING WAITED IN LINE IN THE HEAT HE SAID WHEN HE GOT CLOSER TO THE DOOR A GROUP OF PEOPLE JUMPED IN FRONT OF HIM SHOVING HIM OUT THE WAY THE LADY HE REPORTED IT TO DID ABSOLUTELY NOTHING BY THE TIME HE GOT IN THERE IT WAS NOTHING LEFT THATS SO DISGUSTING HOW THIS PLACE LETS PEOPLE CUT IN FRONT OF PEOPLE AND ALOW PEOPLE TO GET ASSAULTED I WONT EVER COME BACK TO BY ANY OF MY ELECTRONICS HERE AGAIN IVE SPENT TENS OF THOUSANDS OF DOLLARS HERE JUST FOR THE EMPLOYEE TO ALLOW MY DAD TO GET ASSAULTED AND NOT GET NOTHING FOR MY SON ITS DISGUSTING A GROUP OF TEN PEOPLE JUMPED THE LINE AND THEY DID ABSOLUTELY NOTHING MY SON BEEN WAITING 8 MONTHS TO GET SOMETHING FOR HIM TO FINALLY WAIT AND GET EXCITED FOR NOTHING ONLY TO COME HOME AND CRY FOR HOURS SAYING THEY PUSHED GRANDPA TO GEG THE LAST BOXS ITS DISGUSTING IM CLOSING MY BEST BUY CREDIT CARD DOWN IM BOYCOTTING BEST BUY
Jeanie
August 24, 2026
5 out of 5
Great customer service at this location
Rem M
August 22, 2026
5 out of 5
In. Out. Found what I needed and the associate in the Apple department was helpful and knowledgeable. Ez clap.