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GEEK SQUAD

Best Buy Prescott

Open NowCloses at 9:00 PM
4.0
(1918 reviews)
3085 Gateway Blvd
Prescott, AZ 86303
(928) 776-7099
Directions
Open NowCloses at 9:00 PM
TuesdayApr. 1810:00 AM - 9:00 PMWednesdayApr. 1910:00 AM - 9:00 PMThursdayApr. 2010:00 AM - 9:00 PMFridayApr. 2110:00 AM - 9:00 PMSaturdayApr. 1510:00 AM - 9:00 PMSundayApr. 16ClosedMondayApr. 1710:00 AM - 9:00 PM
Services Offered
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Shop Best Buy Prescott

Specialty Shops and Services

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected

  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Prescott

How do I check product availability at the Prescott Best Buy?
How do I check my order status?
My local Prescott Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Prescott stores’ holiday hours?

Recent Reviews

4.0
(1918 reviews)
Richard O
April 10, 2025
3 out of 5
Friendly, energetic staff with a boss who really stays on top of things. Had to make an appt. for the geek squad, and then then they were a half hour or so late for it. Took 3 guys to figure out some fairly simple things.
Response from Best Buy
April 10, 2025
Hi, Richard, When scheduling a service with Geek Squad, I can understand expecting our Agents to be knowledgeable and efficient. Thank you for letting us know about your experience. If you require additional assistance, please send us a private message via social media. We would be happy to help you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #65027804” when reaching out on social media, and be sure to include your full name, phone number, and email address. Regards, ^Ravi
Paul “
April 08, 2025
5 out of 5
Great service from friendly staff. Still pricey but
Clay
April 06, 2025
1 out of 5
When he call the store phone number to speak to a person, a secretly route you to a call center. He even put me on hold went to make a measurement and came back. If you transport a TV flat, it voids all warranties. The first they mentioned it was at checkout. She said "just to let you know if you transport the TV flat it voids all our warranties including the manufacturers" as if it was a side note that was no big deal. That's the only way I have to transport it. There's a three week waiting period for them to deliver it. They document how it was delivered, so if you ever tried to bring it in for a warranty issue they place the blame on you transporting it flat even if it had nothing to do with it. I took a chance It took the TV, because I didn't want to wait another week for a refund, I had made two trips one to buy the day before they went to pick it up when it was delivered. If they would have told me up front their delivery policy, I wouldn't have bought it, and I'm sure that's why they didn't.
Response from Best Buy
April 06, 2025
Hello there, Clay! Thank you for taking the time to reach out on Google with a review. I can fully understand the desire to speak with someone at your local store and to receive accurate information. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 65014314 in your message. You can find us here: Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) We hope to hear from you! Respectfully, ^Ryan
Steve H
April 05, 2025
5 out of 5
Dr Baxter is the best Vet in town. She tells it like it is and is very caring

About Best Buy Prescott

At Best Buy Prescott, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Prescott team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 3085 Gateway Blvd in Prescott, AZ, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Prescott? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

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