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Best Buy Prescott
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Prescott
How do I check product availability at the Prescott Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Prescott Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Prescott stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Prescott Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1902 reviews)
Quincey G
January 04, 2025
5 out of 5
I came in a few days ago looking for a new computer and Alyssa was the best! She was so helpful and really made sure the computer had what I needed!
Alexander K
January 04, 2025
5 out of 5
Great place, they helped me fix my phone.
Anthony W
December 26, 2024
5 out of 5
I really like this place, I have enjoyed every time the I have gone in. You don’t get bug as much as you get in some other stores and I like that,
Harrison W
December 22, 2024
1 out of 5
went to pick up may computer ordered on line, apparently my first mistake, did not order curb side pick up, next mistake? Four employees at the entrance (so three not helping anyone). Was directed to the customer service line -- 8 people waiting on one poor hassled employee. The guy in the yellow shirt seemed to think this was normal. will give them one more chance before i cancel the order at let Amazon bring it to my door.
Response from Best Buy
December 22, 2024
Hi Harrison,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and I can understand your disappointment that it may have taken longer than expected to pick your order up. We'd be happy to discuss this further with you to ensure this is documented, and provide any further assistance that you need. To do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64595247.
Thanks,
^Caleb