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Frequently Asked Questions About Best Buy Prescott

How do I check product availability at the Prescott Best Buy?
How do I check my order status?
My local Prescott Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Prescott stores’ holiday hours?

Recent Reviews

4.0
(1900 reviews)
Quincey G
January 04, 2025
5 out of 5
I came in a few days ago looking for a new computer and Alyssa was the best! She was so helpful and really made sure the computer had what I needed!
Alexander K
January 04, 2025
5 out of 5
Great place, they helped me fix my phone.
Anthony W
December 26, 2024
5 out of 5
I really like this place, I have enjoyed every time the I have gone in. You don’t get bug as much as you get in some other stores and I like that,
Harrison W
December 22, 2024
1 out of 5
went to pick up may computer ordered on line, apparently my first mistake, did not order curb side pick up, next mistake? Four employees at the entrance (so three not helping anyone). Was directed to the customer service line -- 8 people waiting on one poor hassled employee. The guy in the yellow shirt seemed to think this was normal. will give them one more chance before i cancel the order at let Amazon bring it to my door.
Response from Best Buy
December 22, 2024
Hi Harrison, Thanks for sharing this review with us here. I'm concerned to hear about this experience, and I can understand your disappointment that it may have taken longer than expected to pick your order up. We'd be happy to discuss this further with you to ensure this is documented, and provide any further assistance that you need. To do so, please feel free to reach out to us on one of our social media channels so a live agent can assist. We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64595247. Thanks, ^Caleb

About Best Buy Prescott

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