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Best Buy Prescott
Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Prescott
How do I check product availability at the Prescott Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Prescott Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Prescott stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Prescott Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1970 reviews)
saria s
September 13, 2025
1 out of 5
Went the other day after our TV died, with 100% intentions of buying a 75 inch from them. There were literally over 10 employees and not one ever bothered with us. After asking one of the employees if we could get some help since being in the store 15 minutes already, we decided to take our business elsewhere. When literally walking out an employee asked if we found what we were looking for...I was like well we asked for help and no one could be bothered, to which he said I'm sending someone to you. Sorry, after almost 20 minutes in your store no hello no nothing that said enough to us. So, I told him guess you didn't want our business, you just lost an over $600 sale which he then says "ok, thanks." We drove straight to Walmart and bought the 75 inch from them.
Stacey M
September 11, 2025
5 out of 5
Had what I needed. Ordered online, went to pick up and associate was out within 5 minutes to my car with my order
Andrew P
September 07, 2025
1 out of 5
Every time I look up to see if they have something. The online store for this location says they have it in stock. They never do. I waste my time to drive here to get what I need and they don’t have it and it has to be ordered even though online says in store pickup. Don’t waste your time and just order from Amazon.
Response from Best Buy
September 07, 2025
Hello,
Thanks for sharing this. Our website should be more reliable than what you've described. We'd like to look into this further with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/0s8dnh), Twitter/X (https://bby.me/s9qqat), or Instagram (https://bby.me/yy62ge), and mention your "Google review #40726".
Nicole O
September 02, 2025
5 out of 5
Quick in and out. Had 3 people offer service while we were there. Over all excellent experience.