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Services Offered
Geek Squad Services
Apple Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Prescott
How do I check product availability at the Prescott Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Prescott Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Prescott stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Prescott Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2059 reviews)
James H
October 02, 2026
5 out of 5
Consistently great!
Chris W
October 02, 2026
5 out of 5
Corey at the front, name tag said he’d been there since 2013? Awesome dude. Great help. Above and beyond. Shout out to Corey!
Jordyn
September 22, 2026
1 out of 5
Went in for a Chromebook for my daughter. Nobody around to help. Went to the front desk to ask for assistance and had to wait for the 2 employees to finish their conversation before even acknowledging my daughter and I. First words asked were "do you have an appointment" no I need help and no one is around. By the time we recieved assistance, there were 2 employees in which one had told me they were out of stock and could order me the Chromebook the following day... which I had called prior to going in and let him know they have 4 in stock.. he checked and said "oh yes, we have 4 in stock".
Kind of ridiculous all around to be ignored and treated like crap.
George M
September 15, 2026
5 out of 5
Having great deals on prices on all items