header_logo

More to Explore

Frequently Asked Questions About Best Buy Prescott

How do I check product availability at the Prescott Best Buy?
How do I check my order status?
My local Prescott Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Prescott stores’ holiday hours?

Recent Reviews

4.0
(2048 reviews)
Roxie W
July 30, 2026
1 out of 5
Just bought a TV there didn't realize it only had a 15-day warranty, it quit working on the 16th day. And I was told that they sold me a TV from a different company and I had to go through that company through their warranty manufacturer. Which if I didn't know that I would have went through that company or my own company of choice instead of have a middle man. Now I'm waiting for my TV and it's been 2 weeks. Which wouldn't have been so frustrating if the manager wasn't so rude to me.
Response from Best Buy
July 30, 2026
Hello, Thanks for taking the time to leave your feedback. It's unfortunate that your visit was a negative one, we understand why you would be frustrated with your TV not working as expected. We would like to speak with you more and document your feedback. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 195503 in your message to us. X: https://bby.me/cwWrd1 Facebook: https://bby.me/U6XqTg Instagram: https://bby.me/73tvt4
Michael B
July 26, 2026
5 out of 5
Always great always busy. These are knowledgeable people they know what’s going on.
Mark C
July 22, 2026
5 out of 5
Good prices, Great staff very helpful
Mike D
July 22, 2026
4 out of 5
Not very knowledgeable employees. Young people.

About Best Buy Prescott

bestbuy.com