This Best Buy was better than the others I've visited. Helpful not pushy. I bought a new laptop with their help.
Had a great experience at Best Buy thanks to Theresa. She was knowledgeable, friendly, and helped me with exactly what I needed without any hassle. Really appreciated her helpfulness and would continue to keep this store in mind for future purchases.
Worst customer service EVER!!! I would give zero stars if that was possible.
Response from Best Buy
June 09, 2026
Hello, Sabine,
Having concerns with the service you received at our Prescott, AZ Best Buy location can be difficult. Please reach out to chat with us at any of our social media profiles below with Review 170770.
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