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Best Buy North Scottsdale
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy North Scottsdale
How do I check product availability at the North Scottsdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Scottsdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Scottsdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Scottsdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2452 reviews)
Larry L
May 16, 2026
1 out of 5
Order a microwave for pick up and it was too big to but in my car. So I said I would come back for it with a bigger vehicle. The fellow helping me took it inside. When I got home I had an email saying that the item was picked up. I went into my Bestbuy account and sure enough it said I already had it. Sought online help and they said they couldn’t help me without my phone number. I opened the account without providing my phone number because Bestbuy was very difficult to get them to stop calling and texting me. They refused to lookup my order or let me speak with a manager. This being a ruse because I was online using my account so all my information was right in front of them.
Response from Best Buy
May 16, 2026
Hi, Larry,
Thank you for leaving a review. This is far from the experience we want our customers to have when contacting us. Please note that we require certain details in order to properly assist you and verify your identity online.
If you would like us to assist further, please send us a private message on social media. We are available to assist you on any of the following platforms: Facebook (https://bby.me/N1vGNF), Twitter/X (https://bby.me/Lt4Wv3), or Instagram (https://bby.me/HK4hXx).
Please mention the phrase “Google review #153150” when reaching out.
Fidelma
May 13, 2026
5 out of 5
Technicians highly professionals.
James D
May 10, 2026
5 out of 5
I don't know who it was but he helped me out tremendously, wherever the Nintendo games are being sold I was looking for a game my daughter wanted and they had 1 copy left and he sent me a link to my phone so I could buy it online and Best Buy would hold it for me, Thank you sir, you made a 10 year old little extremely happy this afternoon...Thanks again kind sir.
Tyler N
May 06, 2026
5 out of 5
Sabrina at Geek Squad in Best Buy provided excellent customer service during my recent PC repair appointment. She explained the repair process clearly, gave me an approximate completion timeframe, and walked me through possible causes of the issue with my computer. She was professional, knowledgeable, and very efficient. She even got me checked in a few minutes before my scheduled appointment and had me in and out of the store in about 6 minutes. Overall, it was a smooth and stress-free experience thanks to her help. Highly recommend working with Sabrina if you need assistance at Geek Squad!