Ordered online and it was fast and easy!
For 2 weeks now, I’ve received wonderful help from a young man named Kaya at Best Buy in Scottsdale on Northsite Blvd. He’s been very helpful. Very knowledgeable about computers and very kind. Wish there were more customer friendly people like him.
I've been to this location 3 times, after seeing what I need, in stock online, and calling , staff looked it up in their system when I got there, saying the items were in stock at the store, only they couldn't locate the items, all three time. A few days later the items are still listed as in stock., poor inventory control.
Response from Best Buy
March 14, 2026
Hello,
Thank you for the review. We understand your concern with the inventory levels.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 129277
Best Buy is a tremendous store and has been a landmark in Scottsdale for many years. They offer a wide range of excellent electronics, especially when it comes to TV options. I recently purchased a Samsung TV there and had a fantastic experience. I’d like to personally recognize Peyton for his outstanding customer service, great knowledge, and strong support throughout the process. He is a tremendous asset to the organization, and I highly recommend this Best Buy location.