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Best Buy North Scottsdale
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy North Scottsdale
How do I check product availability at the North Scottsdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Scottsdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Scottsdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Scottsdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2185 reviews)
Martin M
December 01, 2024
1 out of 5
Slow and unhelpful.
- they sold me on a new MacBook with a "sweet" trade in program. After wiping my previous computer they then told me they couldn't trade in due some Scottsdale regulations. I wasted my time and did nothing. This only after they spent literally over 30 mins trying to find my product.
Response from Best Buy
December 01, 2024
Hello, Martin,
Thank you for sharing your feedback regarding your experience during your visit. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64500341. We look forward to hearing from you.
Sincerely,
^Deysha
Rawand J
November 25, 2024
4 out of 5
I like to go to the store/pick up, but the shipping is not really great, most of the time the package is a way from the front door or the garage door. Not in the mail. They don’t handle it in a nice way, under the sun / rain they don’t care. Other than that most of the workers are nice. And I like to purchase most of the stuff they have.
Brad S
November 25, 2024
1 out of 5
I took 3 different days off of work. After I bought a $3,000 TV they were supposed to mount. Nobody ever showed. Everybody's pointing fingers. Eff best buy eff geek squad. If i could give zero stars I would
Response from Best Buy
November 25, 2024
Hello, Brad.
I understand how valuable time is and would be frustrated as well with multiple reschedules. We would like the chance to look into this and assist in any way that we can.
Please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Best,
^AllisonS
Anthony
November 15, 2024
5 out of 5
Very helpful staff and super nice managers. Thanks for helping me get my job done!