Absolutely refuses to help me answer the most basic of questions for the speakers they have, and refuses to transfer me to anyone in the magnolia center without collecting my personal information first.
Hannelore C
March 22, 2026
Geek squad in Hayden BB were exceptional. We were there 3 days in a row, with various problems ( 3/18 - 19 - & 20). We had a HP and an Apple.
They were very patient, we weren't rushed despite no appt's., spoke in a language we could understand. We're in our late 70's and tech is not always so " intuitive".
I can't remember names exactly. Jacob( different spelling), and poss. Johnathan.
One NEGATIVE- Best Buy's method of making appt. for Geek Squad is horrible !!!!!
Ordered online and it was fast and easy!