Hannelore C
March 22, 2026
Geek squad in Hayden BB were exceptional. We were there 3 days in a row, with various problems ( 3/18 - 19 - & 20). We had a HP and an Apple.
They were very patient, we weren't rushed despite no appt's., spoke in a language we could understand. We're in our late 70's and tech is not always so " intuitive".
I can't remember names exactly. Jacob( different spelling), and poss. Johnathan.
One NEGATIVE- Best Buy's method of making appt. for Geek Squad is horrible !!!!!
Ordered online and it was fast and easy!
For 2 weeks now, I’ve received wonderful help from a young man named Kaya at Best Buy in Scottsdale on Northsite Blvd. He’s been very helpful. Very knowledgeable about computers and very kind. Wish there were more customer friendly people like him.