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Best Buy North Scottsdale
15449 N Hayden Rd
Scottsdale, AZ 85260
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy North Scottsdale
How do I check product availability at the North Scottsdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Scottsdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Scottsdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Scottsdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2156 reviews)
Avy D
September 16, 2024
5 out of 5
Their Geek Squad at This Location in Northsight Area of Scottsdale, AZ, Still have some of THE BEST Computer Techs. Leah is Amazing!
p “
September 13, 2024
1 out of 5
Bought an 85-inch tv, couldn't deliver for a week and then they no showed, 4 more days before I could even get someone to try to reschedule as it was locked online, days later I'm still not getting call backs or any ability to reach the same people in the store
Response from Best Buy
September 13, 2024
Hello, Lamia,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve, I you can, please connect with us through social media you can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review number 64198061. Looking forward to hearing from you!
Thanks,
^Ezra
David H
September 09, 2024
1 out of 5
Do NOT buy any appliance from Best Buy. The dishwasher they installed leaked and flooded the kitchen the same day. This happened early July. It is now mid-September. I have been on over a dozen phone calls and multiple ticket escalations but NO ONE CONTACTS despite them always saying someone will within 24 to 48 hours. WEEKS pass with no contact, I always call in and it's the same repeated situation.
Response from Best Buy
September 10, 2024
Hi, David,
Thank you for sharing your review with us. We understand how important it is to get in contact with the correct team to get this concern with your dishwasher installation resolved properly. We would like to follow up on this with you.
Please reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64178904" in your message. Thanks!
Regards,
^April
Kurt K
September 08, 2024
5 out of 5
Clean and has good customer service