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Best Buy North Scottsdale
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Sony Experience
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Frequently Asked Questions About Best Buy North Scottsdale
How do I check product availability at the North Scottsdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Scottsdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Scottsdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Scottsdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2383 reviews)
Wade M
November 12, 2025
5 out of 5
((((Update… I received a replacement for the TV today and it’s great I went to call Mason at the store and thank him he helped out so much when every phone support agent refused to. BUT!! I forgot Best Buy won’t connect anyone to the store. Best Buy really needs to work on their horrible phone support. The only reason I chose 5 stars is because Mason an in store employee helped out when numerous phone support agents refused to help even the “Managers” on the phone refused to help. THANK YOU MASON!!! I’ll try to thank you in person sometime. Once again don’t even try the phone at Best Buy they are horrible people that really don’t care about the outcome for the customer))))Went in to pick up a new TV and had to wait for a while but they were busy so I waited got my TV home and the entire lower half of the screen was darker than the other. So I had to get a return done I called customer service and they were no help at all and just said they couldn’t do anything. Came in the store and Mason I’m not sure if he was a manager or not if not he should be he listened to the problem and took care of it right away. Great customer service. Tip if you have a problem go to the store. Phone customer service is HORRIBLE!!!! Mason at this location is the best. Thank you Mason!!!
Royal M
November 02, 2025
5 out of 5
Came in for a tv and left extremely happy! Service was epic and the product is incredible 🙏🏼
Chris K
October 31, 2025
4 out of 5
Needed a new screen protector . In and out in 25 min. Great team .
Katie K
October 31, 2025
5 out of 5
Gotta make them deliveries 4 Roadie!!!