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Best Buy North Scottsdale
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy North Scottsdale
How do I check product availability at the North Scottsdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local North Scottsdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy North Scottsdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the North Scottsdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2179 reviews)
Mr. H
November 13, 2024
5 out of 5
Great staff. Great price. Great experience.
Jamilah S
November 12, 2024
2 out of 5
Put in a pick-up order. Two hours later. Still, no notification the item is ready. The lovely employee did his best to find it. Eventually, he informed me that the item was probably stolen, and the inventory didn't reflect that.
A 30-minute drive, and 2-hour wait to leave empty-handed. And still having to wait for a return.
I was emailed AFTER leaving, and AFTER the 30-minute drive home that the item is out of stock.
The store was not busy. I'm sure they have something akin to Zebras. That order should have been updated within the hour that was promised.
The saving grace was the lovely employee. Chill dude. 💐
Best Buy... Be better. Do better. 😕
Response from Best Buy
November 13, 2024
Hello, Jamilah,
Thank you for sharing your feedback regarding your experience during your visit. It's never great when an order is delayed, but generally you should receive an e-mail from us when it’s ready for pickup. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64420607. We look forward to hearing from you.
Sincerely,
^Deysha
Ali D
November 04, 2024
5 out of 5
They had a lot of different Smart Ray-Ban sunglass styles
Brett C
October 30, 2024
5 out of 5
John with geek squad is a legend. 10/10 customer service, absolutely took me care of me.