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Best Buy Sierra Vista
Services Offered
Geek Squad Services
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Samsung Experience Shop
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Sierra Vista
How do I check product availability at the Sierra Vista Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sierra Vista Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sierra Vista stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sierra Vista Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1503 reviews)
Brandi L
March 17, 2025
4 out of 5
Helpful mostly. Have what I needed but some prices are more by double in some things.
David W
March 11, 2025
1 out of 5
TV jumps channels and inputs frequently. Best buy does not honor their warranty at all. It's all lies
Response from Best Buy
March 11, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my electronics will function as described. Can you please reach out to us via private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience? Please begin your message with "This is in regards to my Google Review 64915858".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
JoJo A
February 28, 2025
1 out of 5
Don’t waste your money on a printer from these people, and definitely don’t waste money purchasing a warranty/service contract. What a joke! Not only will they just want to keep replacing it over and over (which they’d done once already after I’d only had it less than 2 weeks), instead of issuing a refund for a printer that I’ve only had 2 months, but they’ll only give store credit, as though I want to continue to do business there after this ridiculous nonsense. And on top of that, the rude supervisor wants to tell me in the most condescending tone she can muster, to have a nice day. May as well have given me the middle finger - at least that would have been genuine.
Response from Best Buy
February 28, 2025
Hello JoJo Aguilar,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64875824. Please send us a private message providing us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64875824
Thanks,
^Ezra
Stacie C
February 21, 2025
1 out of 5
Well, that was disappointing. My husband and I just spent over $3,000 at this particular store 3 weeks ago. Part of which included a new cell phone case for my phone, unfortunately he grabbed the wrong one, but we were past the 14-day window and they would not let us even exchange it unless we paid the $50 to upgrade his membership again...
I completely understand store policy, but we just wanted to exchange it for the correct phone case. Guess we should have just bought everything on Amazon... super disappointing.
Response from Best Buy
February 22, 2025
Hello Stacie,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64840343" and share your full name, email, and phone number.
Thanks,
^Vanessa