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Frequently Asked Questions About Best Buy Surprise

How do I check product availability at the Surprise Best Buy?
How do I check my order status?
My local Surprise Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Surprise stores’ holiday hours?

Recent Reviews

4.0
(2412 reviews)
Maggie M
June 05, 2025
5 out of 5
Robert the manager gave me top notch customer service! I went in there with an issue on a laptop I had purchased 2 months prior, did not have the MY BEST BUY TOTAL membership, he sold me and explained thoroughly how the membership worked and how it would benefit me, and made me whole by making it right, I walked out of there happy that I will have a working laptop. He was very patient and accommodating. I was very impressed with this young man, he maintained his composure as I was very frustrated. Thank you Robert!!!!!
Geoff C
June 03, 2025
5 out of 5
Needed a microphone cable, but this BB was out of stock, however I was told of other stores which had the item I needed
Ron S
June 01, 2025
5 out of 5
We just moved to the area, and I am super impressed with this Best Buy staff. We were shopping for a TV & computer. The staff in both departments were very helpful and knowledgeable.
masterofwealth
May 14, 2025
5 out of 5
Got my computer fixed here great service fixed everything very quickly

About Best Buy Surprise

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