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Frequently Asked Questions About Best Buy Surprise

How do I check product availability at the Surprise Best Buy?
How do I check my order status?
My local Surprise Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Surprise stores’ holiday hours?

Recent Reviews

4.0
(2428 reviews)
Faye S
July 09, 2025
1 out of 5
If you see Abram working, go to literally any other store. If he’s having a bad day he’ll make sure you have a bad one too ! Condescending and rude. Lied to us about a warranty (confirmed with several different stores that he lied) and he argued with my husband for 30 minutes over a hypothetical situation HE made up, just so he didn’t have to sell us a TV. Absolute nightmare.
Travis M
July 06, 2025
5 out of 5
Helpful clerks, quick checkout
Jeff S
June 19, 2025
2 out of 5
The lady was extremely rude. I found a small 12.99 item on line, it said they had 1 open box for 7.99. When I found the one box that was completely destroyed and had a sticker that said open box item, I assumed that was it. It rang up for $ 12.99, so I asked why it was different online. He called a lady over, and she looked at my phone and then rudely said that the price was only good in flagstaff. Not sure my so rude.
Dallas G
June 18, 2025
2 out of 5
Very unknowledgeable, pursed, people, most of them just stand around and don't even know what department they're in

About Best Buy Surprise

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