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Best Buy Tempe Marketplace
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Tempe Marketplace
How do I check product availability at the Tempe Marketplace Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tempe Marketplace Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tempe Marketplace stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tempe Marketplace Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4801 reviews)
Dennis W
November 28, 2024
1 out of 5
Employees lacked knowledge and customer service.
Response from Best Buy
November 29, 2024
Hi Dennis,
Thank you for sharing your feedback with us. I can understand how frustrating it must have been to feel that the employees didn’t provide the level of knowledge and customer service you expected. This isn’t the experience we aim to deliver, and I’d like to look into this further for you today.
Please reach out to us by sending a private message on one of Best Buy’s official social media accounts:
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, please include your full name, phone number, and email. Also, mention that you’re reaching out regarding your "Google Review" and include the conversation number 64489231 so we can quickly identify and assist you.
Thank you again for bringing this to our attention. I look forward to assisting you.
Best regards,
^Magee
Mireya M
November 25, 2024
1 out of 5
If They Had A Negative Star Id Leave That!!!
ALL Best Buys Stores Are Now Charging 11 Cents For 1 Bag No Joke!!
Its The Holidays, This Is Absolutely Ridiculous😡😡
W G
November 25, 2024
1 out of 5
Seems like they hate their job. Very RUDE.
Response from Best Buy
November 25, 2024
Good Afternoon,
We certainly understand how you are feeling after not getting the assistance you needed when you reached out. We would love to look further into these concerns with you. Please reach out to our team by sending us a private message on social media. Be sure to include your Google review in your message: #64471392.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
GIRIDHAR A
November 24, 2024
1 out of 5
Worst employees, they hate their job and also suck at it. Nobody shows any interest in the customer, and some of them at the cash register are so rude for no f reason... Gotta do better best buy...
Response from Best Buy
November 25, 2024
Hello,
Thank you for the review. I can understand your frustration, I would feel the same. . As a consumer myself, I always expect to receive great service, which is what we want for all customers who visit our retail stores.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy