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Best Buy Tempe Marketplace
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Tempe Marketplace
How do I check product availability at the Tempe Marketplace Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tempe Marketplace Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tempe Marketplace stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tempe Marketplace Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5188 reviews)
Rosemary B
June 01, 2026
5 out of 5
Best Buy always good
Russ M
May 21, 2026
2 out of 5
No one to help. Once help arrived product was out of stock.
Pierce F
May 18, 2026
1 out of 5
Can’t say enough bad things about the Verizon customer service here. They told me I could buy my new phone and transfer everything when I got home. I was on call covering 11 hospitals and as soon as I purchased the phone my phone went into SOS mode. I was then having to use a backup phone with no saved contacts or information to communicate with hospital physicians and staff for emergent cases. I worked the rest of the night in several hospitals that did not have good enough WiFi to complete the transfer so I was totally left hanging dry. He did not know how to fix the issue.
I forgot to mention this took over 2 hours because he was trying to do both my phone and my wife’s. Thank god he couldn’t figure out my wife’s account because he would have deleted her phone too and she would have been stuck at home with 3 kids and no usable phone.
I went to another Best Buy the next day with my wife’s phone and we were in and out in 9 minutes. 9 minutes. I literally timed this. And they were clear as day that as soon as we paid our phones were not usable until we got home or were on WiFi.
Oh I almost forgot to mention. He also somehow messed up the promotion and made my phone worth $135 on trade in instead of $830. So I spent another day calling Verizon customer service to get this figured out.
I’ll never step foot in this facility again.
James J
May 17, 2026
5 out of 5
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