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Frequently Asked Questions About Best Buy Tempe Marketplace

How do I check product availability at the Tempe Marketplace Best Buy?
How do I check my order status?
My local Tempe Marketplace Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tempe Marketplace stores’ holiday hours?

Recent Reviews

4.1
(5034 reviews)
Pamela F
September 12, 2025
5 out of 5
Very helpful staff.
kavish s
September 10, 2025
4 out of 5
Helped me pick out my laptop. trade in experience was smooth too.
Heather S
September 09, 2025
1 out of 5
I went to pick up a computer that was paid for online, and the customer service lady was extremely rude, impatient, and unhelpful. She said I was not listed as a pickup person but did not offer any info on how to update that, so it made me feel like taking my business elsewhere. I will avoid this place at all costs moving forward, because it is very uncomfortable being treated like a criminal when you are just trying to complete a business transaction. Finally got the computer, and I won't ever be back!
Response from Best Buy
September 11, 2025
Hello. This is far from the service we aim to provide and we appreciate you bringing this to our attention. We would be more than happy to help assist as well as answer any questions you may have. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/02654d), Twitter/X (https://bby.me/ue3s9t), or Instagram (https://bby.me/7mc9i2). Thanks!
Marty M
September 08, 2025
3 out of 5
Waited over 10 minutes for assistance, too many young privelegde younf folks that need to be educated on what customer service means. Dissapointed on the customer service.

About Best Buy Tempe Marketplace

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