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Best Buy Tempe Marketplace
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Tempe Marketplace
How do I check product availability at the Tempe Marketplace Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tempe Marketplace Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tempe Marketplace stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tempe Marketplace Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4920 reviews)
Jean H
May 06, 2025
5 out of 5
I went into Best Buy to find a new TV and had the nicest young man wait on me. He talked about the new features and was very informative. It was just a great experience.
Nicholas “
May 06, 2025
5 out of 5
Love this store but it really depends on if I am actually buying something because awkward employees lurk everywhere like either they are slick or just unaware of what they are doing. Employees are watching us but I bet best buy is wondering who is watching them... Stop making me feel weird.
Jeffrey L
May 04, 2025
5 out of 5
Great return policy
Nick T
May 03, 2025
1 out of 5
Their customer service could use some work. When checking out today the cashier didn’t say anything after I said hi to them. They just took my stuff scanned it, pressed all the buttons on the screen for me and tapped on the machine as their way of telling me to pay. I had to stop them to tell them I was a member so I could get access to my member benefits for the transaction and because of that we had to do the whole thing over again. Overall was a very awkward experience and the lack of politeness from the worker was disappointing. What kind of cashier just taps on the kiosk to tell me to pay? The cashier def skipped some things he was trained to do.