Unpleasant experience all around. I avoid it unless I have no choice.
The employees were helpful, and I found everything I needed.
Great staff. Friendly and helpful. Decent prices and about the last brick and mortar electronics store around
Keoni the store manager was no help. I placed a delivery and installation. They kept rescheduling without any notification. The order was placed for a delivery and installation and it was never installed. He completely disregard the fact that it’s been over a week since the order was placed. Why am I paying $249 for installation to keep rescheduling and missing work. This location is very unprofessional, lazy and no regard for anyone’s time and money, I would not recommend them.
Response from Best Buy
July 20, 2025
Hello, Marissa,
We can absolutely understand the importance of keeping appointments and the need for active communication around changes. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #18045 in your message. You can find us here:
Facebook (https://bby.me/7vzum3)
Twitter/X (https://bby.me/8889gr)
Instagram (https://bby.me/pujsce)
Never hesitate to reach out!
Sincerely,
^Ryan