Frequently Asked Questions About Best Buy Tempe Marketplace
How do I check product availability at the Tempe Marketplace Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tempe Marketplace Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tempe Marketplace stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tempe Marketplace Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5073 reviews)
Elisa E
November 11, 2025
5 out of 5
Ótima loja para conhecer eletrônicos e afins, preço bom também, vale a pena
Anthony C
November 09, 2025
1 out of 5
My tv was defective so I came in to start a return/exchange. 30 mins later I was notified that the exchange was cancelled due to “tv unavailability” less than a week later the tv miraculously becomes available. I spent 3 days making multiple trips for nothing. What a huge waste of time.
Nolan L
November 09, 2025
5 out of 5
Swami helped me find exactly the right gadget and I was able to get out of there efficiently. Super friendly team.
Kolby G
November 09, 2025
3 out of 5
It's just like every other Best buy. Sales focused customer service. It's hard to believe they're not out of business yet.
Response from Best Buy
November 09, 2025
Hello,
Thank you for sharing your feedback with us. We're not sure what happened to prompt your review, but we'd like to learn more. Please send a private message on one of our social media platforms, Facebook (https://bby.me/jgjlrg), Twitter/X (https://bby.me/84hrz0), or Instagram (https://bby.me/sitpmv), and refer to your "Google review #66993" in your message.