Frequently Asked Questions About Best Buy Tempe Marketplace
How do I check product availability at the Tempe Marketplace Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tempe Marketplace Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tempe Marketplace stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tempe Marketplace Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5117 reviews)
Ethan S
January 02, 2026
2 out of 5
Gentleman at the door was helpful, and so was the girl at the counter, but when she directed me around the horseshoe after I purchased a screen protector to have it applied, Eddie with Geek Squad harassed me about the receipt even though she went to get him immediately after selling it to me. He then criticized my choice in screen protector as it was inconvenient compared to a different brand to apply, saying “I guess I can do it for you” after I’d already paid for him to do it for me. Not a good look at all. Not to mention it was a 2 pack and he never gave me the other protector. Good luck with this guy.
Caleb W
December 29, 2025
5 out of 5
WOW! The customer service here is on point! RAMON located at install is a stand up guy and an honest person. Thanks for your quality consult.
I believe another member was named Jason. He was most helpful with the ProgressiveLeasing and showed a lot of patience.
Everything these boys did they did with patience, friendliness, and care. I really appreciate their attention to my JVC KW-M590BT setup.
Keep up the good work, guys!
Sedona K
December 28, 2025
5 out of 5
Theses guys are where it’s at! The manager went above and way beyond helping me secure my Christmas gifts. I mean worked with me over an hour, and get this she was off already!!!!! I will update when I gind out her name, she was working at the pick up counter. An angel, she should have a senior leadership position and train others on best practices!!!