Best Buy Tempe Marketplace

You go in the store everything I wanted is on display is out of stock, - they had checkmarks as being in stock as well. What’s the point I can order it myself online.

In order to contact this location over the phone, the calls are sent out of country for any non-local assistance which always fails to provide the assistance needed. Risking the trip going in person does nothing but waste time when you can't speak to a local.

SHOP MESA OR CHANDLER Better having robots than these jokers. Especially management 🙄 will never buy from here again. I'd rather drive out of my way 15-25 extra miles than come here ever again.

Absolutely atrocious behavior by management at this location. With the pokémon 30th craze I have tried for weeks to get my 12 year old a box. With little luck I'd been able to get a couple 2 packs which I was grateful for. I found an app that told me how to track the locations of restock at best buy. The Mesa location was my first store to test this theory. I was able to get a two 2packs of the 30th collection because I asked my mom to come help me get a pack. She is 70 years old and was trying to help. At the Mesa location people family members that weren't initially in the line but joined later kept adding to the line and it was unfortunate but I was just happy to find the stores that had the cards and planned for the next drop to get to best buy earlier and to bring my family members too. Yesterday was the next day tempe market place had the items in stock. I was 3rd in line called my mom said I found them please meet me while waiting i spoke with thr guys in front of me. Long story short. As the doors open and we all walk inside a couple guys who were all scalpers (side note friends with the guys in front of me and met buying the 30th collection and tell each other where the restocks are) started throwing a fit about cutting in the line. Which who hasn't held a spot for someone out in this world. Its unfathomable unless you're a hermit crab. The manager Rob immediately took the side of the guys yelling and demanded the 4th and 5th in line go to the back. So we ended up not getting what I waited in line for. The sign on the door says first come first served. There was no section about bringing people into the line but suddenly since people are acting out loudly in the store its sufficient to throw out actual paying customers. As I told Rob. He didn't ask for perspective he just went with the screaming people. Its supposed to be fun for the kids in which thats who i am buying for Not to purchase and resale online. But if Best Buy wouldn't rather have consistent customers who spend real money as in 2 separate wash machines one for our personal home the other washer for a rental property and a deep freezer for our home as well in the last month. But you'd rather the business of a scalpers. Ill pass on supporting this business anymore. I will also go as far to recommend to my fellow landlords and associates out here in az not use the tempe marketplace location and order out of Mesa or Chandler.