Addison B
September 15, 2026
I had to get my laptop repaired, they did a good job on that but the reason I’m giving a 3/5 is cause their communication was so bad. They ran diagnostics and I got it back after 5 days and then they had to ship it out to fix a hardware issue, I was told I would receive a text update of an ETA and the issue that I never got and I had to call 3 times on different days just to get a vague eta on my which took 15 days.
However, Justin helped me at first and when I picked up my laptop and he was very helpful and super nice.
millielopez
September 15, 2026
Went in for help with a screen protector -had a couple of questions and Caleb the manager was very, very rude and aggressive with his tone. Sad because I loved going to this location.
I bought the Meta smart glasses from this store, and I’m having issues with the microphone. I went back to the store expecting them to help me with the problem, but they simply told me that I have to contact Meta myself.
Store was better managed than other Best Buys I've been to.