Frequently Asked Questions About Best Buy Tempe Marketplace
How do I check product availability at the Tempe Marketplace Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tempe Marketplace Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tempe Marketplace stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tempe Marketplace Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5104 reviews)
Fserdenia
December 14, 2025
1 out of 5
The heck is wrong with this BestBuY?!?
I went in knowing what to buy. Talked to a rep and I saw her go through the items. I waited for her to find the item. 29 minutes later she come back saying they don't have even though the app shows that they have it.
I went to the same area where she was looking for the item. Lo and Behold! I found it. It was not hidden or tucked in somewhere you can't find it. She was on the phone throughout the time she was looking for the item.
Went to check out and it's taking forever to just do a single pricematch! Iam standing in front of the desk and the lady in front of me twiddling her thumb.
They checked my phone twice for the price match. Dropped my phone once.
Then when checking out she dropped the game Iam buying to the floor.
This probably the most non cohesive BESTBUY I have ever been to and go buy alto of stuff from me.
The quick 5-10 visit became 45 minutes of stupidly waiting. If amazon figure they one day services, I will stop bringing my business here.
If u want better bestbuy experience go somewhere else.
Evangaline B
December 13, 2025
5 out of 5
Definitely the best place to get your rayban META GLASSES!!! The managers here are the best!
Jeremy L
December 13, 2025
5 out of 5
My TV was 13 years old (spoiler: was, because I left Best Buy poorer than I entered).
Griffin, the LG rep, had me directed down the C5 path - a beautiful 65” OLED screen that made me question reality. As I watched silky smooth HDR content back and forth between the LG C5 and the Samsung S90 Griffin had me convinced LG was the way. Until…
Until a man with a pony tail and Napoleonic confidence looked me in my four eyes, and said “I think it’s your glasses, Samsung is better”. He never told me his name (I don’t think he saw me worthy). He explained all I needed to know: there was an open box return that could deliver more than I could handle and for half the price.
Both guys were great to work with and I would absolutely shop there again.
Jyrki P
December 06, 2025
4 out of 5
Good place to renew home electronics, with friendly service.