How can you not love best buy
Great store! Has everything your looking for😊
OK, Best Buy. You should treat every customer with respect and not waste their time. I just want to make it clear to others how you treat longtime repeat customers. I went to my Best Buy account, since sometime in 2019 to now, I have spent $23,358.51 dollars at Best Buy. Look it up and prove me wrong…. That does not include household spending of which is on my Sig-Os’ account.
You shipped me a damaged product, your trusted partner gave me no time to send in photographs and you hide behind social media as your “customer service.” Sorry, I forgot about the immense help your chatbot gives… Anyway, I guess this kind of garbage service works for ya, but not for me. It was nice while it lasted.
Cheers
Cynthia B
January 28, 2026
The manager of the geek squad told me I didn’t have a screen protector on my iPhone when it’s very obvious that I did especially with the Model. He didn’t even take a chance to listen or look or try. He was so rude when all I needed was help. Even the phone department barely tried everybody just seemed lazy and not wanting to help. Worst experience I will literally drive out of the way specifically to not go to this location and I used to work at a Best Buy in the East Coast and I would’ve never treated somebody like this.
Response from Best Buy
January 28, 2026
Hi, Cynthia,
Thank you for leaving a review. We want all of our cusotmers to feel welcome and respected when choosing to visit with us, and we would like to discuss this recent visit with you.
Please send us a private message on Facebook (https://bby.me/9i9na9), Twitter/X (https://bby.me/40813l), or Instagram (https://bby.me/xggs1x). Please mention "Google review 110121." Thanks!