Frequently Asked Questions About Best Buy Tempe Marketplace
How do I check product availability at the Tempe Marketplace Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tempe Marketplace Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tempe Marketplace stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tempe Marketplace Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5174 reviews)
Allena D
April 30, 2026
5 out of 5
I cannot believe the service I just got from these two gentlemen. They both ignored the fact that I took way too long in the store for how close it was to closing time. Alex talked me through how to properly choose a laptop that’s gonna get me through my job. Swarmi helped me decide between the two I chose. And then they made sure I had HELLA fun while doing it. Swarmi and Alex, you guys are awesome!! Keep it up. Idk what I’ll be back for, but they just guaranteed I’ll be back eventually, haha.
Julie S
April 27, 2026
5 out of 5
Sam was such a great help !! He knew exactly what charging cord I needed for my computer. He is a VERY knowledgeable and professional young man , Thank you Sam...
Ana S
April 24, 2026
1 out of 5
We waited 10 minutes and they didn't send anyone to help us. I got tired and left because I had things to do.
Edward H
April 23, 2026
2 out of 5
Disappointed, what I was looking for was not available in the store only online. I was looking for instant satisfaction. Ordered online from the manufacturer not the middleman..