I give one star as there is noʻ lower rating available. There is no customer service at tha spectrum mall store, it does not excist... At the moment I am sitting outside side of the store trying to decide whether or not I wish to be treated poorly this early in the day , just to give $$ away. I guess not guess I'll just go to McDonads instead to get no service at least there it's expected...
En general tienen de todo y dan una buena atención, en cuestión de Iphone 16e, no cuentan con el equipo liberado, tuve que ir a un Apple store lejana a la tienda
Worst Customer service experience ever with their manager Team manager Hector on this location didn't even recognize the error they made since my their crew member gave me store credit when I just wanted my item to be replace which was mini fridge cooler the item cost originally 309.99 including taxes the item went bad in less than 2 years and they only gave a credit for 206.52 which they screw over 100+ dollars not counting the 60dlrs that I paid for the warranty that needs to give you a raplacement item or store credit if they don't sell the item, because of their incompetence of understanding basic order Team Manager Hector just issue a credit with even asking me if I wanted my item to be raplace because they just wanted me to spend more money, which after this credit I won't be purchasing any more
Excellent service; knowledgeable sales people.
It would be beneficial if the employees, and day manager, look people in the eye.
This does not mean they are not smart and on the ball. They helped me immensely.
Just weird to have people avert their eyes when asked a question.