We went and bought a 300 hundred dollars Smart watch and need help to set it up and wanna charge me to help fix and set it up don't think so
Response from Best Buy
January 15, 2025
Good Morning, Holly.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64679968" for reference. You can find us here:
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https://www.facebook.com/bestbuy
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Kind Regards,
^Trey
Genevieve W
January 14, 2025
They are si not into customer service.
Response from Best Buy
January 15, 2025
Hello, Genevieve,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through social media, you can find us at a Social Media platform listed below and reference Google Review #64679223. Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Google Review #64679223
Thanks,
^Ezra
Needed a phone charger cuz I had left mine at home. The gentleman who helped me was patient & knowledgeable. I left with the equipment I needed for both the Airbnb & rental car!
I had the privilege of being helped by Hector at Best Buy yesterday, and I can’t thank him enough for his exceptional service. With only 30 minutes to spare before my grandmother's funeral, I was dealing with some last-minute issues with the projector/TV at the chapel. Hector greeted me right away, understood the urgency of my situation, and immediately took charge. He was not only professional but also kind, patient, and resourceful in solving the issue. Thanks to him, everything went smoothly, and my family was able to have the memorial without any technical difficulties.
Hector truly saved the day—not just for me, but for my entire family. This wasn’t the first time I’ve experienced his outstanding service, and once again, he exceeded all expectations. It’s rare to encounter someone so dedicated to helping others, and I’m beyond grateful for his support during such an emotional time.
If you’re ever in Best Buy and need assistance, Hector is the person to seek out. Thank you again, Hector. You went above and beyond, and I’ll never forget your kindness.