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Best Buy Sw Tucson
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Frequently Asked Questions About Best Buy Sw Tucson
How do I check product availability at the Sw Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sw Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sw Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sw Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2880 reviews)
Jeanella M
April 10, 2025
5 out of 5
We had an issue with our computer and had to stop at Best Buy to get it resolved. We were helped by Geek Squad member Jasmine. Although we had no appointment, she accommodated us right away and resolved our issue on the spot. She was very patient and kind and professional. Thank you Jasmine for your help.
Allen M
April 08, 2025
5 out of 5
BB is always a great place to get great customer service and get what you need. Bought a flip phone substantially lower in price than Verizon. Transferred data pretty quickly.
oscar a
April 03, 2025
1 out of 5
Worst place ever, I bought a 85’ TV screen and when it got home it was broken. No guaranties were cover and they talked to me like if I was a crazy person.
Response from Best Buy
April 03, 2025
Hey there, Oscar,
Thanks for reaching out and providing your feedback. We are saddened to hear that you have had a negative experience with your recent purchase and I can definitely understand your concerns surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #65005694" and share your full name, email, and phone number.
Thanks,
^Jacob
Tom F
March 27, 2025
1 out of 5
Worst place in the world for customers service. If you wanna feel like you’re being ignored in Tucson, Arizona, this is a good place to do it five minutes late for an appointment and I’ve been sitting for 25 minutes just to get somebody to acknowledge me. Definitely never giving my business here again. After speaking “Yaz”a geek squad manager I was told they could not process this because the serial numbers don’t match. It sounds like a Best Buy problem not the customer. Hector H. Said “it’s my problem” not Best Buy.
Response from Best Buy
March 27, 2025
Tom,
Thank you for the review. I can certainly understand your frustration with not being acknowledged when you came into the store for your appointment. That is certainly not the way we want our customers to feel.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64976140.
Regards,
^Kristy