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Best Buy Sw Tucson
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Frequently Asked Questions About Best Buy Sw Tucson
How do I check product availability at the Sw Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sw Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sw Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sw Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2844 reviews)
Renee O
January 10, 2025
4 out of 5
Needed a phone charger cuz I had left mine at home. The gentleman who helped me was patient & knowledgeable. I left with the equipment I needed for both the Airbnb & rental car!
Elisa D
January 07, 2025
5 out of 5
I had the privilege of being helped by Hector at Best Buy yesterday, and I can’t thank him enough for his exceptional service. With only 30 minutes to spare before my grandmother's funeral, I was dealing with some last-minute issues with the projector/TV at the chapel. Hector greeted me right away, understood the urgency of my situation, and immediately took charge. He was not only professional but also kind, patient, and resourceful in solving the issue. Thanks to him, everything went smoothly, and my family was able to have the memorial without any technical difficulties.
Hector truly saved the day—not just for me, but for my entire family. This wasn’t the first time I’ve experienced his outstanding service, and once again, he exceeded all expectations. It’s rare to encounter someone so dedicated to helping others, and I’m beyond grateful for his support during such an emotional time.
If you’re ever in Best Buy and need assistance, Hector is the person to seek out. Thank you again, Hector. You went above and beyond, and I’ll never forget your kindness.
Beau K
January 07, 2025
1 out of 5
Lots of employees walking around or standing around doing nothing. Only one person checking people out in customer service. 10 minutes of shopping 40 minutes of waiting in line.
Response from Best Buy
January 07, 2025
Hello, Beau,
Thank you for your feedback on Google my Business. Seeing staff stand around while only one associate is checking customers out is frustrating. We would like to hear about your experience, here at the corporate office. Feel free to reach out through social media with the links provided below. When you are reaching out. Please mention "Google Review 64653557", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
joe m
January 05, 2025
1 out of 5
Basically nobody wanted to help, couldn't figure out where to check out, just left empty handed
Response from Best Buy
January 06, 2025
Hello,
Thanks for sharing your feedback with us. I understand not being able to get the assistance that you needed to make your purchase, isn't a welcoming experience. I'd like to have our corporate team look into this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location, date, and approximate time. Please also refer to your "Google review 64647650" in your message to us.
Sincerely,
^Melissa