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Best Buy Sw Tucson
Services Offered
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Sw Tucson
How do I check product availability at the Sw Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sw Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sw Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sw Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2793 reviews)
David C
October 18, 2024
5 out of 5
I decided to try the Tablo. It works well enough. It does require an antenna to get over the air signals. I had to return it. The location I at only allowed 7 stations to be received. The other 72 stations were pulled from the net. The Tablo is much more useful in the valley than the box canyon I am in. Especially if you want to not pay for internet service.
Best Buy staff were quite kind and efficient. I will be shopping there again.
Ivan V
October 14, 2024
1 out of 5
I bought two TV’s here & when I came home & plugged in my new 70 inch Insignia, I found out the TV didn’t work at all. There was a line across the top of the screen & I was immediately disappointed. I went to exchange my TV on my day off & dealt with an associate by the name of Hector M. He never asked me what the problem was or showed any type of empathy. He told me there was no way the TV was sold damaged & refused my return. He didn’t offer any further assistance & when I asked if there was any other manager I could speak to he told me “yeah but he’s not here right now so he can’t help you.” He was extremely rude & unprofessional. He didn’t even bother inspecting the TV & said that he wouldn’t accept the exchange due to “customer damage.” I asked him to give me a corporate number I could call & he gave me a number for customer service. This is unacceptable & now I see why this location has such low reviews. I was sold a TV that was damaged upon buying & was refused an exchange or return & offered no other options. I’m out on over 400 dollars on this tv and i got and i got an associate who seems to enjoy telling customers no. Extremely frustrating and disappointing.
Response from Best Buy
October 14, 2024
Hello, Ivan!
We never want a customer to deal with a defective TV, so I hate to hear about this situation and the lack of support you received in-store. I located your private messages to us on Facebook as well about this, and I've followed up there. I'm happy to continue working with you through that space!
Thank you,
^Allison
Greg M
October 10, 2024
5 out of 5
The staff were extremely friendly and helpful. I just wish that I could them more stars because they deserve it
Eroctheviking (
October 06, 2024
1 out of 5
Absolutely garbage. Eight people standing around, and I gotta wait in line for 10 min at customer service. To purchase 1 thing!!! No thanks, I’ll go elsewhere next time
Response from Best Buy
October 06, 2024
Hello, Eroctheviking (Erock),
Thank you for reaching out to us here! We understand how waiting for service would make us feel, and would be happy to share your feedback with your store for the local leadership team to take action where appropriate.
To continue working with our Best Buy Social Team and ensure your feedback is documented, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64280770.
We do look forward to assisting you!
Kindly,
^Brandon