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Best Buy Sw Tucson
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Frequently Asked Questions About Best Buy Sw Tucson
How do I check product availability at the Sw Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sw Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sw Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sw Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2817 reviews)
Richard K
November 21, 2024
1 out of 5
Understaffed and cluttered. Don't expect online orders to be ready on time.
Edit: I'm not going to help you fix your broken business model. Maybe have your "Social Team" go visit this store.
Response from Best Buy
November 21, 2024
Hi, Richard
When visiting a store and looking for assistance, it is important to know that you have a team of associates available to help. Hearing that this was not the case when you visited your local Best Buy is disappointing. We appreciate you bringing this to our attention and would like you to share these details with our Best Buy Social Team so that we can document this occurrence in our corporate system. Send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place.
Please note that our typical hours of operation are Monday through Friday from 8 a.m. -7 p.m. CT, Saturday and Sunday from 9:30 a.m. - 6 p.m. CT. When reaching out, be sure to mention that it is in response to your "Google Review 64455786".
Sincerely,
^Tina
Barbara G
November 20, 2024
1 out of 5
Never have I ever...met someone less interested in serving me, and also rude. I looked to see whether his name was on his company ID so I could complain, but it was not. Truly amazing. Best But if you're reading this look for a transaction of a purchase of a Moto phone in Drexel heights AZ on November 20 2024 at approximately 1 PM
Response from Best Buy
November 21, 2024
Hi Barbara,
Thanks for sharing this review with us here. I'm concerned to hear about this experience that you had in our store, and can understand it can be frustrating when the service you receive doesn't meet expectations. We'd be happy to discuss this further with you to ensure this is documented and addressed, as well as provide any further assistance that you need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the reference number 64452144 so we can assist.
Thanks,
^Caleb
Delia S
November 18, 2024
5 out of 5
Grant provided attentive caring fast and friendly customer service. I did a trade in, bought a new laptop all in less than 30 minutes because of his efficiency, understanding of my needs and knowledge about laptops.
Damorian M
November 13, 2024
5 out of 5
Thank your for your services