header_logo
GEEK SQUAD

Best Buy Sw Tucson

ClosedOpens at 10:00 AM
4.1
(2876 reviews)
5311 S Calle Santa Cruz
Tucson, AZ 85706
(520) 294-7660
Directions
ClosedOpens at 10:00 AM
SaturdayApr. 810:00 AM - 9:00 PMSundayApr. 910:00 AM - 8:00 PMMondayApr. 1010:00 AM - 9:00 PMTuesdayApr. 410:00 AM - 9:00 PMWednesdayApr. 510:00 AM - 9:00 PMThursdayApr. 610:00 AM - 9:00 PMFridayApr. 710:00 AM - 9:00 PM
Services Offered
On This Page:

Find Items in This Store

Shop Best Buy Sw Tucson

Specialty Shops and Services

  • Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

  • Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

  • We have Agents who are certified in servicing and repairing Apple devices.

  • Most stores offer Trade-In on eligible items including mobile phones, tablets, other hardware, and video game software purchased anywhere. Participating stores may have additional requirements.

  • Discover how you can use Google Home voice assistants and the dozens of products that work with them to get answers, play music, and control smart devices around the house, using only your voice.

  • Meet Alexa, the voice assistant that can play music, make calls, answer questions, check traffic and weather, and more. Plus, find out how you can control other smart home devices using just your voice.

More to Explore

  • See what’s in-store. Connect with us from anywhere.

    Get Connected

  • Save with open-box products at a store near you.

    Choose from a variety of open-box items, all discounted to save you money. Check back often because our selection varies. But you can rest assured that open-box products are always covered by our Return and Exchange Promise.

    Shop Open Box

Frequently Asked Questions About Best Buy Sw Tucson

How do I check product availability at the Sw Tucson Best Buy?
How do I check my order status?
My local Sw Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Sw Tucson stores’ holiday hours?

Recent Reviews

4.1
(2876 reviews)
oscar a
April 03, 2025
1 out of 5
Worst place ever, I bought a 85’ TV screen and when it got home it was broken. No guaranties were cover and they talked to me like if I was a crazy person.
Tom F
March 27, 2025
1 out of 5
Worst place in the world for customers service. If you wanna feel like you’re being ignored in Tucson, Arizona, this is a good place to do it five minutes late for an appointment and I’ve been sitting for 25 minutes just to get somebody to acknowledge me. Definitely never giving my business here again. After speaking “Yaz”a geek squad manager I was told they could not process this because the serial numbers don’t match. It sounds like a Best Buy problem not the customer. Hector H. Said “it’s my problem” not Best Buy.
Response from Best Buy
March 27, 2025
Tom, Thank you for the review. I can certainly understand your frustration with not being acknowledged when you came into the store for your appointment. That is certainly not the way we want our customers to feel. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64976140. Regards, ^Kristy
carlos a
March 19, 2025
5 out of 5
Excelente servicio, buena atención del personal y en mi caso me atendió una persona en español muy amable, muchas gracias 🙌
gary S
March 12, 2025
1 out of 5
Waste of time. If I have to order an appliance online and can't just go pick one up at a store. What is the point of having a store?
Response from Best Buy
March 12, 2025
Hello, Gary, I appreciate you taking the time to share your feedback with us regarding your order. Online ordering is supposed to be easy, convenient, and stress free. I would be reaching out as well if I had questions. Let’s get this reviewed for you. First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www. http://facebook.com/bestbuy) with the order number, along with your full name, phone number, and e-mail. Also add Google Review 64919507. We look forward to hearing from you. Sincerely, ^Deysha

About Best Buy Sw Tucson

At Best Buy Sw Tucson, we specialize in helping you find the best technology to enrich your life. Together, we can transform your living space with the latest smart home technology, HDTVs, computers and gaming consoles from your favorite brands. We can walk you through updating your appliances with cutting-edge refrigerators, ovens, washers and dryers. And we can help you make the most of your active lifestyle with our huge selection of health and wellness gear.

You can also rely on the Best Buy Sw Tucson team to keep your devices running smoothly with the full range of Geek Squad® services , including installation, delivery, set up, protection, repair and support. To ensure you can get the assistance you need, you can schedule a service with Geek Squad® for a time and date that fits your busy lifestyle. Or come in and visit us at 5311 S Calle Santa Cruz in Tucson, AZ, so we can help you find and navigate the perfect new camera, cell phone, TV , video games and more.

Can't make it to the Best Buy Sw Tucson? Don't worry — visit our virtual store where you can live chat, voice call or video call with product experts who can help you compare items, check out, or even show you a product demo. You can also shop popular categories online or Discover & Learn with our detailed Shopping Guides, in-depth How-To guides and helpful Tips and Ideas. Learn how to live more sustainably, discover the latest must-have electronics and explore what best fits your lifestyle, home, workspace and everything in between.

bestbuy.com