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Best Buy Sw Tucson
5311 S Calle Santa Cruz
Tucson, AZ 85706
Services Offered
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Sw Tucson
How do I check product availability at the Sw Tucson Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sw Tucson Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sw Tucson stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sw Tucson Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2778 reviews)
Mike W
September 09, 2024
1 out of 5
This place is a joke. Child behind the counter to busy on his phone to help with a prepaid order. Made from the store across town. Finally, he does take the time to perform his paying job. Says I'm not sure what to do here. I don't see your order. You should have an email. Then proceeds to say it doesn't say it's ready and hands back my papers. I asked so can I just buy one from the store. He says, sure, and goes back to his phone. I say, can you help me? He says, "Oh no, you have to cancel the order yourself." Manager walks don't even look at me. So I ask, does your badge say manger? Think you could help out here? He says when was the order made? I point out where and when. He gets an attitude. I say, "Hey bud, look, I don't work here, im just trying to buy a tv" The end result of horrible service seemed like they didn't want to be bothered with a sale. Canceled order. I'll pay more money at Walmart across the street. So much for the geek squad. Can't even get an order correct from one store to the other. What a joke.
Response from Best Buy
September 10, 2024
Hey there, Mike.
Thank you for reaching out. As a customer myself I can understand wanting to get the needed customer service. We would like to document your experience, and do what we can to further help. Please reach out to us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and your Google review number #64179132.
Regards,
^Jason
Shadow
September 09, 2024
1 out of 5
They don’t have a movie selection anymore this place needs to go bankrupted
Daniel I
September 02, 2024
5 out of 5
Muy buena atención del personal
Otto J
August 29, 2024
5 out of 5
Bout mint mobile sms card great pleas to chop safe